Vaibhav Jain

Technical Program Manager

Gurgaon, Haryana, India19 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

20 years of experience in technology program management.
Expert in digital transformation and enterprise technology initiatives.
Proven track record in mentoring and team leadership.

Stackforce AI infers this person is a Fintech and iGaming expert with strong leadership in digital transformation.

Contact

vjdash@gmail.com LinkedIn

Skills

Core Skills

Digital TransformationProgram ManagementProgram LeadershipMarket AnalysisProject ManagementDigital Project ManagementAccount ManagementProgramme DeliveryProduct ManagementOperational Efficiency

Other Skills

ASP.NETAccount PlanningAgile DeliveryAgile LeadershipAnalysisB2CBanking InnovationBug TrackingBuild Strong RelationshipsBusiness AnalysisBusiness DevelopmentBusiness Process ImprovementBusiness Relationship ManagementBusiness TransformationCX Strategy

About

Senior Technology Program Manager with ~20 years of experience driving enterprise technology initiatives, digital transformation, and program delivery across leading organizations including IBM, Google, Snapdeal, and Nagarro. Proven expertise in program governance, stakeholder management, and cross-functional team leadership, ensuring on-time and scalable delivery of complex technology programs. Skilled in translating business needs into guided technical solutions that enhance operational efficiency and customer experience. Strong domain exposure in iGaming and eCommerce, leading product incubation, platform integration, and multi-market solution rollouts. Represented organizations at ICE Totally Gaming – London 2019 and various international client engagements. Passionate about mentoring teams, fostering a culture of innovation, and enabling data-driven decisions through agile program management and strategic alignment. #TechnologyProgramManagement #ProgramDelivery #DigitalTransformation #AgileLeadership #StakeholderManagement #SolutionArchitecture #ChangeManagement #ProductDelivery #iGaming #eCommerce #Innovation #TeamLeadership #BusinessTransformation #TechStrategy

Experience

Idfc first bank

Assistant Vice President - Sr. Technology Program Manager

Feb 2023 – Present · 3 yrs 1 mo · Gurugram, Haryana, India · Remote

Driving Digital Transformation | Reimagining Customer Experience & Engagement | Building the Bank of the Future
As part of the Bank’s core technology leadership team, I lead strategic digital transformation programs and enterprise platform initiatives aimed at redefining customer engagement and operational excellence. My focus lies in bridging business strategy with technology execution to deliver scalable, data-driven, and customer-centric outcomes.
Key Responsibilities & Achievements:
Partner with CXOs and senior leadership to drive transformation across key domains including:
Government & Agency Banking
Core Digital Banking Transformation
Wealth Management, Insurance & Insurtech
Next-Gen Enterprise Applications for Document Management and Lead Generation
Large-Scale Product & Technology Modernization Programs
Oversee vendor, supplier, and partner ecosystems, ensuring seamless collaboration and governance.
Spearhead Digital Marketing & Research initiatives, leveraging data for growth and engagement.
Contribute to Financial Strategy & Planning, including revenue projections, funnel optimization, and digital performance metrics.
Deliver executive-level dashboards and insights for strategic decision-making across the CXO suite.
#DigitalTransformation #ProgramManagement #BankingInnovation #Fintech #TechnologyLeadership #EnterprisePlatforms #AgileDelivery #CXStrategy #TechStrategy #FinancialPlanning #DigitalBanking #WealthTech #Insurtech

Digital TransformationProgram ManagementBanking InnovationFintechTechnology LeadershipEnterprise Platforms+7

Nagarro

2 roles

Principal Engineer

Aug 2022 – Feb 2023 · 6 mos · Gurgaon, Haryana

Marketing StrategyProgram LeadershipLong-term Customer RelationshipsMarket AnalysisClient PresentationStakeholder Engagement+24

Associate Principal Engineer

Jan 2020 – Jul 2022 · 2 yrs 6 mos · Gurgaon, Haryana

As Technical/Business Delivery partner for a large eCommerce transformation program in European region
End-to-end Implementation of the regional business model as well technology enhancement
Core eCommerce platform revamp across multiple outlets and business wings
System Integration & Change management for diverse group of teams spanning across geographies
Responsible for managing and growing the team, growing accounts, defining product roadmap, managing development and client delivery. Critical part of role is to provide thought leadership and setting up systems that generate constant innovation that can be incorporated into the future products and applications. It also includes, leading client delivery and acting as customer success manger to implement solution which deliver success and impact their businesses.

Project ManagementTeam ProductivityOrganization SkillsASP.NETManaged ServicesProduct Service+7

Skilrock technologies

2 roles

Senior Technical Account Manager

Oct 2019 – Jan 2020 · 3 mos

Managed end to end Account Management, Program Management, Business
Operations and Technology for Lottery platform & iGaming engine.
Single handedly managed multi-client deliveries & providing complete product understanding at client location (Rome, South Africa, West Africa, East Africa, Vietnam, etc.)
Build Business facing team from Scratch.

Long-term Customer RelationshipsClient PresentationCustomer ProfitabilityAccount ManagementStakeholder EngagementTeam Productivity+23

Product Manager

Apr 2017 – Sep 2019 · 2 yrs 5 mos

Rich experience in building the game engines like Sportsbook, Sports Lottery, Scratch, Slot, and Instant Win
Built draw games, instant win, terminals, etc. based games on both B2B as well as B2C channels using
JAVA, PHP, Angular, Node JS, and more.
Setting up / Driving Process Improvement, Organizational Policies, Delivery, & Performance Appraisal Process.
Worked as a Change Manager to drive Agile & JIRA initiatives within organization.

B2CTeam ProductivityProduct ServiceResource AllocationDigital Project ManagementDirect Sales+4

Snapdeal

Lead Engineer

Jan 2014 – Jan 2017 · 3 yrs · Gurgaon, India

Designed Panel interface and user flow. This included deep integration with different SD component (search, CAMS, IPMS, SDgeo, etc.) through their APIs.
Involved in developing plans and strategy for key areas of marketing, promotion, productization and future roadmaps.
SPOC for both internal & external stakeholders for multiple projects.

Social MediaB2CProduct ServiceStrategic VisionCoordinating ActivitiesOperational Efficiency+2

Mettl

Technical Lead

Nov 2012 – Jan 2014 · 1 yr 2 mos · Gurgaon, India

Project Manager for overall supervision of project deliverables and tracking the implementation and timelines.
Coordinated and monitored the development of the project done by multiple team to ensure timely product deliveries.

Social MediaB2CProduct ServiceCoordinating ActivitiesOperational EfficiencyProject Management

Encora inc.

Module Lead

Mar 2009 – Nov 2012 · 3 yrs 8 mos · Gurgaon, India

Client : Google India Pvt. Ltd
Responsible for all outward communication to senior leadership and cross-functional global teams residing across different geographies, being the single POC for the team
Owns timely and quality product delivery, estimating and scoping work for the team

Coordinating Activities