Amlan Kumar

Associate Consultant

India7 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 7 years of experience in technology sales.
Proven track record of exceeding sales targets.
Expertise in managing enterprise accounts and renewals.

Stackforce AI infers this person is a B2B SaaS sales expert with a focus on customer success and account management.

Contact

Skills

Core Skills

Sales OperationsCustomer SuccessSaasB2b SalesBusiness DevelopmentAccount Management

Other Skills

Account ExecutiveBusiness-to-Business (B2B)CPaaSCommunicationCustomer BaseCustomer InteractionCustomer RetentionCustomer SatisfactionData AnalysisDirect SalesEnterprise saleInstall BaseLeadershipManagementMicrosoft Office

About

Sales and Account Management professional with 7+ years of experience in technology sales, new business development, client retention, and renewals. Expertise in driving revenue growth, managing enterprise accounts, and delivering customer-centric solutions in License, SaaS and CPaaS environments. Experienced in handling B2B clients, mid to large enterprise renewals, and proven history of exceeding sales targets, driving customer retention, and ensuring satisfaction with consultative solutions and cross-functional coordination.

Experience

Oracle

Consultant - Renewals

May 2023 – Present · 2 yrs 10 mos · Gurugram, Haryana, India

Account ExecutivePlatform as a Service (PAAS)Sales OperationsTeamworkPost-SalesCustomer Satisfaction+5

Valuefirst, a twilio company

AM- Corporate Sales

Feb 2023 – May 2023 · 3 mos · Bengaluru, Karnataka, India

Account ExecutiveSoftware as a Service (SaaS)CPaaSTeamworkCustomer SatisfactionSales Pipeline Management+4

Naukri.com

4 roles

Manager

Promoted

Apr 2022 – Feb 2023 · 10 mos

Responsible for Direct Sales of internet based recruitment solutions, End to end Hiring solutions & High-End Online Branding Solutions, with predetermined targets and growth.
New Business Development:
1) Involved in business development activities and acquisition to new corporate clients by selling net based recruitment solutions.
2) Handling the complete sales cycle right from cold calling, prospecting, client acquisition, negotiation, closure, documentation, client servicing, cross selling, up-selling and client retention.
3) Understanding the Client’s requirements and pitching the products accordingly.
4) Assisting the clients in the end to end recruitment process.
Account Management:
1) Responsible for client relationship management and revenue generation from an assigned set of major corporate accounts by ensuring them utmost customer satisfaction.
2) Renewing annual and term deals with clientele and upgrading them to better and more effective solutions and generate incremental business/revenue.
3) Accessing the recruitment and business needs of clients through regular interactions and customer support to build a healthy and warm association thereby improving possibilities to expose clients to more valuable products/services and conduct up selling.
4) Liaisoning with Key executives such as Directors, Vice Presidents, General Managers, Finance and HR Heads of organizations.
Customer Service / Customer Operations
1)Providing effective resolution to customer queries and improving relationships with the customer by anticipating future customer requirements, thereby ensuring a positive customer experience.
2)Ensuring high quality services, resulting in customer delight and optimum resource utilization.
3)Training end users on the products ensuring right hiring.