Namita Tahilyani

Product Manager

Faridabad, Haryana, India5 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Delivered $60M in revenue through customer-centric initiatives.
Recognized with two Dell Delight awards for excellence in customer experience.
Expert in aligning technical solutions with client business outcomes.

Stackforce AI infers this person is a SaaS Sales Engineer with a strong focus on customer engagement and technical solutions.

Contact

Skills

Core Skills

Presales Technical SupportCustomer Experience

Other Skills

Client Needs AnalysisCompetitive AnalysisConfiguration ManagementCross-team CollaborationCustomer EngagementCustomer Relationship ManagementCustomer Retention StrategiesInfrastructure EvaluationSales Cycle SupportSales StrategyTechnical AdvisoryTechnical Proposal Writing

About

I excel at bridging the gap between technical solutions and client needs. With experience as a Pre-Sales Engineer at Dell Technologies, I'm adept at crafting and delivering compelling technical presentations, configuring product demonstrations, and tailoring proposals to address specific client requirements. My proficiency in solution selling, needs analysis, and client relationship management, coupled with technical expertise and tools like Salesforce, enables me to effectively showcase the value of complex technical offerings and build strong relationships with stakeholders.

Experience

Dell technologies

3 roles

Specialist 2, Inside Product

Promoted

Oct 2023 – Present · 2 yrs 5 mos

Served as a technical specialist for a $5M+ enterprise opportunity, leading in-depth infrastructure evaluation and collaborating with cross-functional teams to close the deal.
Managed multiple enterprise customers, driving feature adoption and expansion by aligning storage solutions with their business outcomes and ensuring long-term value realization.
Resolved complex technical issues and managed escalations post-deployment, collaborating with internal teams to ensure customer satisfaction and successful business case achievement.
Delivered $60M in revenue and built a $20M sales pipeline through targeted, customer-centric initiatives.
Acted as a trusted technical advisor to executive stakeholders, translating business needs into technology strategies to facilitate digital transformation.
Received recognition for excellence in customer experience with two Dell Delight awards.

Competitive AnalysisPresales Technical SupportSales Cycle SupportCross-team CollaborationCustomer Experience

Associate Sales Engineer Analyst

May 2021 – Oct 2023 · 2 yrs 5 mos

Contributed to a $30M qualified pipeline by developing tailored technical proposals for U.S. clients.
Delivered 5,000+ configurations, demos to accelerate onboarding and strengthen customer retention.
Conducted discovery sessions to uncover transformation opportunities, driving roadmap alignment with
customer goals.
Resolved technical queries promptly with a customer-first approach, improving satisfaction and renewals.
Earned multiple internal awards for driving innovation and enhancing client outcomes.

Associate Sales Engineer Analyst Intern

Jan 2021 – May 2021 · 4 mos

Assisted sales engineering teams by managing internal workflows and responding to technical queries with over 95% QA accuracy.
Gained foundational expertise in storage, infrastructure, and cloud technologies through hands-on training and industry certifications.