May 2023 – Apr 2024 · 11 mos

Jan 2020 – Apr 2023 · 3 yrs 3 mos

Dec 2015 – Nov 2019 · 3 yrs 11 mos · Hyderabad Area, India

• Key Accomplishments:
•  Joining ratio has been above 75% for past 12 months
•  Demand vs fulfillment ratio has been consistently above 70-75%5-80% for past 12 months
•  ‘Average lead time to fulfill’ was considerably brought down to 4-6 weeks as against the standard 90 days of notice period
•  Employee referral was at the peak of 25% in Q1 2019 vs 15 % of FY 2017-2018
•  Demand calibration process was introduced to take swift and informed decisions
•  Market intelligence report and recruitment dashboard to review analytics was introduced for all critical hiring
•  New staffing partners to bring specific skills were inducted into the partner sourcing stream for US, APAC & INDIA hiring
•  Product partners - Oracle, AWS, SFDC, Microsoft, BMC Remedy, Xamarin, OpenText identified, empanelled to increase hire quality
•  Homegrown ATS (iRecruit) was enhanced for effective candidate screening and assessment and workflow
•  Proficient in steering implementation of recruitment life-cycle after sourcing the best talent from diverse backgrounds including affirmative action
• As Business Operations Manager:
•  First to setup Business Operation function; built a team of 7 members supporting various function across organization
•  Design a write-up - complete business operation process document
•  Significant role in drastic improvement in Utilization of GTS function from 58% (FY’15) to 83% (FY’18) as on date
•  Critical role in drastic reduction in deployable bench and best practice on bench management - Reduced Deployable pool from 17% (FY’15) to <2% (FY’18) as on date
•  Quarterly connect with GTS associates for skills and profiles updates
•  Monthly connect with training team, Engineering Team, TA team to discuss on recommendation from Delivery team on training needs, forecasted opportunities and recommend training
•  Weekly & monthly dashboard published to SLT members on various key areas along with inferences rafting, reviewing

Feb 2012 – Oct 2015 · 3 yrs 8 mos · Hyderabad Area, India

• Customer / Delivery Focus - Recruitment
• Driven resource fulfillment calls on weekly basis for all open requirements.
• SPOC for PAN India, US hiring for the business
• Responsible for on time fulfilment
• Workforce Plan and Hiring Forecast
• Weekly call with sales and delivery team for better understanding the current project requirements, delivery issues (in-line with employee performance / training needed/ resources required)
• Strategic resource plan with Business Unit Heads based on sales-pipeline and future projects
• Resource plan to ensure the right mix of competencies and skills
• Fulfilment with future planned releases and additional training on secondary skills
• Hiring forecast (30-60-90) on a quarterly basis with measures to control Bulge and ACC (Average Cost per Consultant); details on skill, experience, financial levels etc.
• Plan replacement of subcontractors with internal employees or converting them as a FTE (if needed)

May 2010 – Mar 2012 · 1 yr 10 mos

•  Solely responsible for IBG in fulfilling client requirements-across the globe (preferably –India, US, Australia, APAC)
•  Work closely with Delivery, Relationship Managers, Competency Heads and Hiring Managers in strategizing effective hiring plans
•  Define Service-Level Agreements based on the skills and business urgency
•  Resource forecast and strategic planning on the project/ delivery needs
•  Resource prescreening – technology fitment and cost factor
•  Share the Market Intelligence report with business units related to active profiles, companies and the projects in the market
•  Define search strategies amongst team for effective sourcing
•  Maintain vendor database with respect to their specialization
•  Share requirements with vendors for niche/super niche skills and volume hiring
•  Conduct offer negotiation
•  Intimate the business unit about prospective attrition – internal employees seeking for job change by sharing intelligence report
•  Prepare/maintain the daily / master tracker report comprising number of profile submissions, number of scheduled interviews, offer release and expected joiners
•  Train team to interact with the consultants, clients to ensure proper communication
•  Utilize knowledge of multiple recruiting sources to source and screen candidates through various mechanisms (direct, internet, referrals, research, relationships, Networking Groups, etc.)

Feb 2005 – May 2010 · 5 yrs 3 mos

• Managing a team of 10 members who are into recruitment with quality results.
• Identifying the project needs for in house/ client requirements from particular business practices
• Communicate with the Business Managers on an ongoing basis to ensure that information relating to performance planning, compensation philosophy etc is regularly disseminated
• Work with Compensation,Staffing Programs and Project Teams to meet the specific needs of the Business Units.
• Introduction of new and innovative plans to prepare resources to meet up the end client expectations and introduce any such training programs.
• High-end recruitment to place in-house bench resources to various clients on contract base or on fulltime basis
• Follow up with Third Party BGV firms, to ensure candidates credential.
• Follow up with Project Managers / Finance team for employee’s Timesheet approvals / Invoices.
• Excellent database maintenance using Sugar CRM.

Jan 2005 – Jan 2005 · 0 mo