Naveen Prakash — Associate Consultant
Driving adoption of AI in the Banking Industry Process. Hello, I’m Naveen Prakash, an BCA Graduate with a solid foundation in the banking industry, currently serving as a Relationship Manager. My career has been deeply rooted in providing exceptional customer service and maintaining seamless communication between various departments, including the Network Operations Center, Product Team, and Sales Relationship Managers. My expertise lies in handling account management processes, ensuring compliance with RBI guidelines, and continuously enhancing process efficiency. As I move forward in my career, I am focused on transitioning into the role of a Digital Banking Consultant. My goal is to bridge the gap between traditional banking and the rapidly evolving world of technology. With my extensive experience in the banking sector and a fundamental understanding of emerging technologies, I am well-positioned to advise and implement digital solutions that drive efficiency, enhance customer experience, and meet the industry’s growing demands. I am particularly interested in projects that require technology intervention—whether it’s integrating new digital banking platforms, automating processes, or improving data management systems. My vision is to leverage my current work experience and industry knowledge to become a key player in the tech or IT sector, focusing on digital transformation. I am committed to staying ahead of industry trends and emerging technologies, with the ultimate goal by delivering tangible results and driving innovation in the digital banking landscape. Let’s connect if you’re interested in exploring opportunities where industry expertise meets digital innovation!
Stackforce AI infers this person is a Digital Banking Consultant with a strong focus on Fintech and customer experience enhancement.
Location: Delhi, India
Experience: 8 yrs 2 mos
Skills
- Digital Strategy
- Customer Relationship Management (crm)
- Project Management
Career Highlights
- Expert in bridging banking and technology.
- Proven track record in enhancing customer experiences.
- Passionate about driving digital transformation in banking.
Work Experience
ICICI Bank
Digital Consultant (4 yrs 10 mos)
Deputy Manager (3 yrs 1 mo)
IDFC FIRST Bank
Senior Sales Officer (2 yrs 4 mos)
HDFC Bank
Business Sales Officer (1 yr)
Education
Bachelor of Computer Application at Veer Bahadur Singh Purvanchal University, Jaunpur
Matriculation at Hans Raj Smarak School
Matriculation at Hans Raj Smarak School