Dec 2017 – Present · 8 yrs 3 mos · Greater Seattle Area

• Avanade is the leading provider of innovative digital and cloud services, business solutions and design-led experiences delivered through the power of people and the Microsoft ecosystem. Our professionals bring bold, fresh thinking combined with technology, business and industry expertise to help fuel transformation and growth for our clients and their customers. Avanade has 43,000 digitally connected people across 25 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation.

Aug 2014 – Dec 2017 · 3 yrs 4 mos · Greater Seattle Area

• Focused on accelerating application development and migration to Microsoft Azure within Avanade's Global Service Line organization under Cloud Market Unit.

Dec 2011 – Jan 2014 · 2 yrs 1 mo · Bellevue, WA

• G2 is SaaS-based provider of risk management solutions for world’s largest financial institutions and corporate brands. G2 Web Services are used to manage risk, drive compliance and combat fraud in order to build integrity, trust and confidence in payments. Clients include Visa, Mastercard, American Express, PayPal, Bank of America, Barclaycard, Bank of China, HSBC and many others.
• As EVP, I am responsible for worldwide products and development of all G2 solutions and services. My role also includes driving business development and strategic planning for G2 while forming business partnerships that expand G2’s global business.
• Managed worldwide strategy and business development to deliver increased revenues and
• global market leadership. Increased revenue from $7.8M to $18.8M resulting in 25% CAGR.
• Established worldwide strategic relationships with global card networks to drive risk management
• services to over 240 global financial services industry clients. Secured new strategic
• partnership through Operation Pangea for $5M worldwide brand program with American
• Express
• Created and launched three new services to address worldwide industry fraud and affiliate
• marketing issues as well as Global Boarding solutions to drive consistent merchant risk
• management.
• Submitted US Provisional Patent for boarding and due diligence solution (#61/889,440).

Jul 2009 – Jan 2012 · 2 yrs 6 mos · Bellevue, WA

• Selected by founders as the first executive hire to the company with the role of managing worldwide business operations including the development of operational dashboards and processes to improve delivery. In this role, expanded responsibilities through establishing the marketing team and creating the client management function to drive the expansion of G2’s worldwide business.
• Managed team of 43 employees across multiple business functions to delivered worldwide services at 76.94% of budget resulting in $764,000 annual cost savings. Established operational dashboard to baseline business and costs drivers for P&L management.
• Created Client Management team to expand global service offerings, provide European and Asian presence while growing client base by 120% over three year period. Improved overall client satisfaction level from 7.9 to 8.4 as measured by annual client survey.
• Launched G2 Risk Summit to establish thought leadership and yearly global risk management forum with participation from key clients, major brands and worldwide law enforcement agencies.

Oct 2005 – Jan 2009 · 3 yrs 3 mos · Vancouver, WA

• Managed financial, operational and marketing responsibilities for development projects in $110M+ portfolio, including 18 entities and companies across Oregon and Washington. Drove efforts at each project stage, from opportunity identification through profitable sale of properties. Conducted due diligence, championed investment decisions, sourced project team resources, developed contracts, raised capital funding, managed projects, secure government approvals, and negotiated property sales. Supervised 3rd-party legal team, liaised with investors, and drove P&L accountability for each project. Devised and implemented corporate business development strategy including portfolio approach, investment fund, and joint venture models. Executed day-to-day project management and financial activities.
• Managed real estate development portfolio in excess of $110M across 18 business entities.
• Created and directed $3.8M investor program of SEC regulated funds from high net worth to consistently deliver in excess of 20% ROI for stakeholders.
• Developed corporate strategy for new business development including portfolio approach, investment funds, strategic partnerships, and joint venture models.

Aug 1998 – Oct 2005 · 7 yrs 2 mos · Portland, Oregon Area

• Worldwide Mobile Solutions, 2003 - 2005
• Drove the adoption of mobile services worldwide. Identified and developed $12B new market opportunity for mobile field workers. Cultivated partnerships with other software and hardware entities, created marketing programs, defined revenue targets, managed budgets, and delivered proof points.
• Regional Manager, Intel Solution Services 2000-2003
• Pioneered start-up of new professional IT consulting services catering to Fortune 500 customers; Managed P&L and business development for 30-member team of consultants, project managers, and sales professionals.
• Product Marketing Engineer 1998-2000
• Managed product marketing activities and launch for Intel's first 64-bit microprocessor

Jan 1992 – Aug 1996 · 4 yrs 7 mos · Greater Chicago Area

• Began with company as consultant with Technology Integration Services out of worldwide technology headquarters. Promoted to Manager in 4.5 years based on proven results and demonstrated leadership.
• Led strategic benchmark of customer service center for financial services company to reduce average call wait time by 62% and reduce operating costs by 15% annually through integrated voice response technology, staffing changes and overall technology improvements.
• Managed technical architecture team of 18 professionals to design and build an information system for 400-person call center of major financial services institution.
• Designed, developed and programmed technical infrastructure of customer information system for world-class utility company, infrastructure tools for medical products company and software applications for professional Indy Car racing team.