Ganesh Gopalan — CEO

I’m Ganesh, CEO & Co-Founder of gnani.ai, a voice first agentic AI platform backed by Samsung Ventures and Info Edge. We’re pioneering Agentic AI solutions that combine speech-to-speech LLMs, multilingual Small Language Models (SLMs), and omnichannel automation to transform customer experience for 200+ enterprises globally. At gnani.ai, we solve a critical pain point: traditional CX tools are reactive, not anticipatory. Our platform uses GenAI and Small Language Models to empower businesses with self-learning workflows, real-time agent assist, and voice biometrics that reduce fraud by 60%. The result? Our clients, especially in the BFSI sector, have seen 30-40% operational cost savings and a 20%+ uplift in customer lifetime value—proof that voice isn’t just a channel, but a growth vector. Not only that, but we have reported numbers of ~70% improvement in overall agent performance, making even the novice agents a super agent. My journey began in deep tech at Texas Instruments where I saw IP driven products often rule the market for many years, paying back the cost of developing the chips multiple times. What excites me most? The shift from GenAI to Agentic Workforce Automation—where AI agents don’t just answer queries but own outcomes. If you’re leading digital transformation, AI strategy, or customer experience innovation, let’s connect. I’m always eager to discuss how Agentic AI can turn your voice interactions into a competitive moat.

Stackforce AI infers this person is a leader in AI-driven customer experience solutions, specializing in voice technology and digital transformation.

Location: Bengaluru, Karnataka, India

Experience: 28 yrs 6 mos