Anand Jain — CEO
A passionate individual with over 20 years of cross domain experience in strategy, planning and transformation leveraging people, process and technology assets. In depth understanding of Hi-Tech (Technology), Consumer Product, Retail & Distribution (CPRD), Manufacturing and Health Care business verticals. Helping clients enhance customer experience, reduce cost and increase profitability by leveraging industry best practices, digital service offerings and technology lead transformation. Proficient in managing large and complex transformation engagements. Understand customer business to enable team to deliver best and error free services. 360-degree relationship building skills to handle critical situations. My key expertise areas include: Technology and Process Transformation Customer Service, Technical Support and Finance operations Customer Experience Program Management Business Process Outsourcing Continuous Service Improvement P&L Management
Stackforce AI infers this person is a seasoned expert in Technology and Process Transformation across multiple industries.
Location: Boston, Massachusetts, United States
Experience: 20 yrs 4 mos
Career Highlights
- Over 20 years of cross-domain experience in transformation.
- Expert in managing complex transformation engagements.
- Strong focus on enhancing customer experience and profitability.
Work Experience
Capgemini
Group Client Partner - Northeast (11 mos)
Associate Vice President, Transformation (5 yrs 4 mos)
Account Executive (4 yrs 5 mos)
IGATE
Principal Consultant (1 yr 3 mos)
Group Manager - Operations (Product Support) (2 yrs 8 mos)
Patni Computer Systems
Service Delivery Leader (2 yrs 4 mos)
Wipro Limited
Manager - Work Force Management (3 yrs 4 mos)
Education
Entrepreneurship 101: Who is your customer? at Massachusetts Institute of Technology
Master of Business Administration (M.B.A.) at Amity University
