Saurabh Gupta

CEO

Highland Park, Illinois, United States23 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 150 authored research reports.
Recognized thought leader in global services.
Expert in spotting disruptive industry trends.

Stackforce AI infers this person is a B2B Research and Advisory expert with a focus on Business Process Outsourcing.

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Skills

Core Skills

Business TransformationManagement ConsultingBpoBusiness Strategy

Other Skills

AnalyticsBlockchainBusiness AnalysisBusiness ProcessBusiness Process ImprovementBusiness Process Outsourcing (BPO)Business Process Re-engineeringChange ManagementConsultingDigitalFinance and accountingGlobal DeliveryIT OutsourcingIT StrategyLeadership

About

Passionate about solving business problems and bring big ideas to life.

Experience

Hfs research

3 roles

President

Promoted

Feb 2021 – Present · 5 yrs 1 mo

Saurabh oversees HFS’ global research and advisory services managing the global team of analysts across US, Europe, and Asia-Pac. He sets the strategic research focus and agenda for HFS Research, understanding and predicting the needs of the industry and ensuring that HFS maintains its position as the strongest impact thought leader for business operations and services research.
He is a recognized thought leader and passionate problem solver in the global services industry. With nearly two decades of experience across enterprise, provider, advisory, and analyst roles, he brings a uniquely realistic and wide-ranging perspective to our industry’s challenges and opportunities.
Saurabh advises senior executives on business transformation initiatives with a strategic mindset and execution orientation. He has authored over 150 research reports, is a frequent speaker, and is regularly quoted in industry publications. He is well-known for spotting disruptive trends like As-a-Service, Cloud, Analytics, Robotics and predicting their implications for different stakeholders. He brings to the table a combination of subject matter expertise and structured thinking with effective collaboration and communications.
Saurabh is a Mechanical Engineer from Delhi College of Engineering and MBA from IIT Bombay. He lives in Chicago with his wife and daughter.

Business TransformationManagement ConsultingBusiness StrategyLeadershipAnalytics

Chief Research Officer

Jul 2019 – Feb 2021 · 1 yr 7 mos

Chief Strategy Officer

Jun 2017 – Jul 2019 · 2 yrs 1 mo

Genpact

Strategy Leader, CFO Services and Consulting

Nov 2016 – May 2017 · 6 mos · Chicago, Illinois

Abbvie

Director, BPO strategy and consulting

Jul 2014 – Nov 2016 · 2 yrs 4 mos · Greater Chicago Area

Everest group

2 roles

Vice President

Promoted

Jul 2010 – Jul 2014 · 4 yrs

Saurabh Gupta leads Everest Group’s BPO research practice. His areas of expertise spans across horizontal BPO services (including F&A, HR and procurement outsourcing) and industry-specific BPO (including banking, capital markets, and insurance BPO).
Saurabh utilizes his strong analytical background and international research experience to create intellectual property and insights into outsourcing trends, implications and industry best practices. He is a published author in leading global services publications, and is a frequent speaker on the subject. He brings an all-rounded perspective on the BPO market leveraging his experience of working with all stakeholders in the global services market including end-clients, service providers, and other influencers like investors, industry associations, and technology providers.

BPOBusiness StrategyConsulting