Thimaya Subaiya — CEO
I bring a global perspective across strategy, transformation, customer experience, and marketing grounded in a strong operational mindset. I’m passionate about driving change, accelerating business growth, and finding simplicity where it creates a competitive edge. Currently, I oversee global Operations at Cisco, where I focus on integrating AI and emerging technologies to boost efficiency, elevate customer experience, and enable smarter, faster decision making. I thrive at the intersection of innovation and execution, where technologies like AI are applied with purpose to drive real-world impact. Serving on Genpact’s Board of Directors allows me to bring proven expertise in scaling services and software businesses through the right balance of innovation, simplicity, and operational excellence. In partnership with fellow board members, I support Genpact’s strategy to unleash AI-driven innovation and scale advanced technology on the foundation of its core business services.
Stackforce AI infers this person is a SaaS executive with a strong focus on customer experience and operational excellence.
Location: San Francisco, California, United States
Experience: 25 yrs 3 mos
Career Highlights
- Expert in integrating AI for operational efficiency.
- Proven track record in scaling services and software businesses.
- Passionate about driving change and business growth.
Work Experience
Cisco
EVP, Operations (2 yrs 2 mos)
Chief Transformation Officer (1 yr)
Chief Customer Experience Officer (2 yrs)
SVP/GM Services, Customer Success and Renewals (3 yrs)
Salesforce
COO, Global Customer Success (1 yr)
SVP Global Marketing and Operations (2 yrs)
Vice President Marketing and Operations (1 yr)
Sr. Director Marketing Campaigns & Operations (2 yrs)
Director Marketing Operations (2 yrs)
Oracle
General Manager Business Planning & Strategy (7 yrs)
Global Information Solutions
Sr Manager Business Development (2 yrs)
Education
MBA at ENPC School of International Management