Vikash Singh

CEO

Bengaluru, Karnataka, India13 yrs 5 mos experience
Highly Stable

Key Highlights

  • Over 13 years of experience in growth marketing.
  • Led user growth initiatives for major B2C platforms.
  • Former startup founder with proven revenue growth.
Stackforce AI infers this person is a Growth Marketing Leader with expertise in E-commerce and Fintech sectors.

Contact

Skills

Core Skills

Growth MarketingCustomer Lifecycle ManagementGrowth ManagementCustomer AcquisitionPerformance Marketing

Other Skills

AdvertisingB2B Marketing StrategyBrand AwarenessBudgetingBusiness DevelopmentBusiness Growth StrategiesBusiness StrategyCAD/CAMContent ManagementCross-functional Team LeadershipCustomer EngagementCustomer Relationship Management (CRM)Customer RetentionDigital MarketingDisplay Advertising

About

Growth marketing leader with 13+ years of experience across Flipkart, Paytm, and TATA Digital, driving user growth, customer lifecycle management (CLM), GTM strategy, and monetization for B2C products. Skilled in scaling superapps, optimizing user journeys, and building high-performing teams across e-commerce, fintech, and quick commerce. Former startup founder with hands-on experience in building products and GTM engines from scratch, with a strong focus on data-led decision-making and business impact.

Experience

13 yrs 5 mos
Total Experience
3 yrs 1 mo
Average Tenure
2 yrs 2 mos
Current Experience

Flipkart

Director of Growth

Feb 2024Present · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

  • Leading customer growth for Flipkart’s central platform across four critical lifecycle stages—Acquisition, Habit Formation, Diversification, and monetisation (ARPU). Also, working on 0-to-1 user growth initiatives for Flipkart’s quick commerce arm, Minutes, by embedding it within the central Ecommerce growth framework.
  • Working on the north star metric of increasing transacting customer base across cohorts by maintaining growth in Retention and LTV using multiple CLM strategies.
Growth MarketingCustomer RetentionCustomer Lifecycle ManagementCustomer AcquisitionProduct MarketingFunnel Optimization+2

Growthx®

Operator In Residence

Apr 2022Present · 4 yrs · Bengaluru, Karnataka, India

  • As an OIR at GrowthX, I help top 1% growth operators and leaders achieve their learning outcomes. Something that always keeps me on the edge. I sound board with members to help identify the right levers, channels & strategies to build an end-to-end executable growth strategy for internet companies.

Paytm

General Manager Growth & Marketing

Dec 2021Jan 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India

  • Held a key growth leadership role at Paytm, driving end-to-end user acquisition, retention across the company’s entire UPI product suite.
  • Worked on full funnel growth initiatives across the user journey to increase Paytm's market share in both Scan & Pay and P2P. Led the GTM strategy for Credit Card on UPI and UPI Lite.
  • Led the entire CLM journey for both UPI Product and Insurance portfolio to drive both MTU and ARPU.
Business Growth StrategiesGrowth ManagementCustomer RetentionCustomer Lifecycle Management

Tata health

2 roles

Senior Marketing Manager

Apr 2021Dec 2021 · 8 mos

  • Leading the user growth vertical at TATA Health involves user acquisition (performance marketing), engagement & retention, referral and consumer product experience.
  • User Acquisition - Building the complete full funnel marketing strategy framework for awareness, lead generation, transactions and referral loop. Leading the media plan and growth strategy for key brand campaigns like SochMatPoochLe
  • Ownership of GMV, Transaction numbers, monthly and yearly planning on numbers with the management
  • Leading the complete paid media along with organic user growth (SEO). Used a mix of all digital channels along with direct media buys of TV . Led the complete growth strategy from pre product-market fit stage to currently scaling the business.
  • Engagement & Retention - Building the complete engagement framework from activation to retention to regular optimisation and detailed reporting mechanism
  • The major goal is to work on moving users increase the repeat transactions along with optimisation for DAU, MAU, LTV and ARPU
  • Work involved being on top of all user flows, funnels, segments, cohorts and relevant content and messaging using the right channels like Push Notifications, InApp Notifications, Email and SMS
Customer AcquisitionPerformance MarketingCustomer RetentionCustomer Engagement

Growth Marketing Manager

Apr 2019Mar 2021 · 1 yr 11 mos

  • Working on user growth strategies that involves user acquisition, engagement & retention and consumer product funnels and flows.

Sportzify

Founder & CEO

Apr 2015Mar 2019 · 3 yrs 11 mos · Bengaluru Area, India

  • Started my venture in sports-tech space and managed to grow from $15K in the first year to $1M ARR. Leading the complete user growth that revolved around User acquisition and Retention.
  • User Acquisition
  • Building a framework of marketing campaigns and executing them to perfection with a limited budget
  • Responsible for creating the user flows on the website along right messaging
  • Increasing direct transactions from the platform at the lowest possible CAC using only digital channels like Facebook, Google Search, UAC, Video campaigns, Display and Quora.
  • Engagement & Retention
  • Building a framework for segmentation, cohorts and defining the rules for relevant messaging using the right channel (PN, SMS and Email)
  • Bringing churn users back to the active zone by using a mix of paid and non-paid channels
  • Developed 8 online sports communities of 10K+ members with zero marketing
  • Team Management
  • Building and managing a team of 18 rockstars who worked in key marketing, sales and operations role
  • KEY ACHIEVEMENTS*****
  • Mistakes: Learning from old mistakes and making new one’s helped in shaping up my personal and professional thought process.
  • Team & Culture: Building a great team, vibrant company culture and striving towards one goal and a delightful consumer experience.
  • External Validation: Sportzify was chosen as the top 7 Sports Companies in 2017 by MINT. It was also chosen among the top 10 startups for Axilor Incubation Program.

Dp technology corp. - esprit cam system

Senior Marketing Manager

Sep 2012Sep 2016 · 4 yrs · Bangalore

  • Heading the complete marketing and growth function of DP Technology (US based company).
  • Responsible for growing the direct sales pipeline, expanding geographical presence and growing the affiliate network in each zone while managing a team of marketing professionals.
  • Heading the complete business and driving the revenue of the company in India with key GTM strategies across 16 cities
  • Responsible for generating revenue of more than $2M in direct sales.
  • Developing the sales engine with continuous high quality leads from multiple digital channels
  • Strategic Business Partnership
  • Responsible for setting up affiliate business networks in India with key MNC partners across each zone. Built their first B2B referral Engine.

Education

GrowthX®

Product & Growth Bootcamp

Jan 2021Jan 2021

Digital Vidya

Certified Digital Marketing Masters — Digital Marketing

Jan 2014Jan 2015

Rajasthan Technical University

Bachelor of Technology - BTech

Jan 2008Jan 2012

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