Sandeep Padhye — Business Development Executive

Transformational leader with domain expertise and proven background in customer experience and cloud applications. Performed various roles in client facing organization with a successful track record of leading large scale digital transformation programs. Managed and driven successful relationship with partners and customers by improving the customer satisfaction index and ACV for our partners including Salesforce and Oracle CX Cloud. Key skills acquired during my professional tenure in the industry. • Thought leadership in the Front-end digital transformation including public and hybrid cloud. • CXO advisory, Strategic account management focused on driving opportunities to upsell and cross sell CRM/CX specific implementation. • Well verse with the digital disrupted Sales, Service, Marketing and digital commerce domain. • Thorough understanding of the impact of digital acceleration in the B2B and B2C organizations across industries like Manufacturing, Automotive, Healthcare, Utilities,Energy,Telecom and other key industries. • Understanding of CRM/CX ecosystem like Salesforce, Oracle CX and its impact on customers top line growth • Envisioning the impact of next gen CX technologies like AI, ML and IoT on customer experience in the Busines 4.0 era • Customer retention and Customer life cycle management • Portfolio management for professional services for AMS and Implementation services for multimillion dollar practice • Delivery excellence and project governance controls • Go-To- Market strategy in alliance with partners and sales teams. • Competitive analysis and value proposition • Creating benchmark and KPI for measuring success and growth for Sales and Delivery • Strategic account growth • Performance management and mentorship for creating a growth-oriented organization. • P&L account management for high growth margin business • Working in an agile diverse and global delivery model across key geographies like Europe, NA and Asia • Leadership with Inclusion, diversity, empathy and accountability • Motivational speaker and advisor to various organizations • Conducted mentorship programs for under privileged young and bright students. • Hiring right talent into the organization within campus and outside campus • Presented at various forums and conferences including Oracle OpenWorld on various topics impacting customer's digital transformation journey.

Stackforce AI infers this person is a leader in digital transformation and customer experience within the SaaS industry.

Location: Charlotte, North Carolina, United States

Experience: 26 yrs 8 mos