Feb 2024 – Present · 2 yrs 1 mo

• As a Senior Director, Talent Acquisition for FIS India & APAC and as a member of FIS’s Global Talent Leadership Team, am responsible for leading talent strategy to attract and hire exceptional talent for FIS's Product Technology and Services Organization (Fintech GCC), GBPO(Offshoring) and India Sales Organization through innovation and scale.
• Volunteering: Global ‘Talent Lead’ for Disabilities Inclusion Network – key focus on hiring and nurturing differently abled talent at FIS globally.

Oct 2021 – Jan 2024 · 2 yrs 3 mos

• Tushar spearheaded the setting up of and was leading the ‘first ever’ Global HR Shared Services function for FIS, supporting 60K+ employees worldwide.
• Entrusted with the responsibility to fundamentally transforming the HR Delivery model, by leveraging technology and analytics to help deliver value to all key stakeholders and enhancing employee experience.
• Program Management encompassing stakeholder analysis, change management & communication, automation (Workday processes & Query Handling System).
• Leading the Global roll out of ServiceNow including delivery & implementation, risk assessment & mitigation, and transition & migration and communications strategy.

Apr 2018 – Oct 2021 · 3 yrs 6 mos

• Tushar was accountable for helping FIS serve its clients exceptionally well by discovering and attracting exceptional talent, across 10 locations, 2k+ Hiring Managers, 300+ Leaders within India(largest geography outside of US, Global HQ).
• His thought leadership in the area of candidate experience, creative sourcing solutions, and use of analytics enabling recruiters to welcome 8000+ new joiners, on average, each year.
• Responsible for sourcing and fulfilment strategy for Application Services, Global Engineering / Product Engineering, Remote Infrastructure Management, Digital, Cloud, Security and Corporate Services(Support) functions.
• Leader for Technology, Executive, Sales and Campus hiring across all verticals within India.
• Key highlights –
• Leading a team of 140+ recruiters on avg. YoY hiring of 8K technology resources for the Product and Innovation Center – Global Delivery Organization as well as the India Sales Organization.
• Re-modelled the TA organization from de-centralized region led structure to centralized and aligned to Global COE best practices.
• Lead the AI enabled digitization project – ‘Talent Acquisition Transformation’ for the India Chapter, resulting in improvisation on every single TA metric of significance.
• Recruiter efficiency increased from 76 to 100+ joiners annually.
• Offer to Joiner Rate increased from 69% to 90%+ avg. YoY
• Candidate Experience score @ 4.5 out of 5
• Hiring Manager Experience score @ 4.1 out of 5
• Source Mix Optimization:
• Vendor spend reduced to 4% from 17%
• Employee Referral increased to 18% from 13%
• Internal increased to 22% from 17%
• Conceptualized 'first ever' Sourcing COE from idea to maturity.
• Created 'first ever' In-house Executive Hiring COE, leading to cumulative savings of apprx. USD500k.

Jan 2010 – Mar 2018 · 8 yrs 2 mos

• ‘India Markets’ is one of FIS’s key strategic markets globally, doing the core business of FIS in India and South Asia.
• Nothing better than a regional build role in an emerging market to not just make direct business impact but grow and learn significantly in the process. It was a high paced and challenging experience involving hiring and development of country leaders, putting together a Talent Management agenda, ongoing restructuring to keep pace with growth opportunities....the list can go on.
• Partnered with some amazing leaders to help build and shape this region's business from USD 8MN to 150MN with a YoY CAGR growth of 30%+ through the eight-year journey. Not to mention, lockstep in the growth journey from 76 people to 2500 across 13 'direct' and more than 100 'indirect' locations across India & South Asia.
• Leading the people plan involved helping support a business that was experiencing phenomenal growth as well as emergence of opportunities to grow the core business of FIS in India. Keeping the multi-location workforce motivated, guiding the required shift in capabilities, and being a trusted partner to the leaders in driving the required changes in strategy, structure and culture made this job truly fulfilling.

May 2007 – Dec 2009 · 2 yrs 7 mos

• Two things made this job special - hiring tons of resources, apprx. 5000+ annually (volume hiring and laterals) including a ‘first’ shot at Executive hiring, and driving the digitization/automation agenda post fallout of the sub-prime crises related cost arbitrage measures impacting hiring for the India geography at FIS.

Feb 2006 – Apr 2007 · 1 yr 2 mos

• My charter: Ownership for the acquisition integration plan, change management, aligning the global org design, policies, processes and compensation to biz needs of the acquired entity, apart from running the end to end HR Operations for the following segment organizations:
• Global Commercial Services, Mumbai – The largest BPO center for eFunds(now FIS) with 3500 resources. Leading the HR Operations team for Mumbai as well as HR Partner for the largest 3rd party client/process.
• India Markets – The first India based acquisition with a team of 100+ field resources spread across India. They engage in managed services and end to end outsourcing of ATM’s as well as one of its kind Payments Switch.