Oct 2025 – Present · 5 mos

• Leading strategic client accounts and driving transformative outcomes through deep partnership, innovation, and operational excellence. My role centers on aligning Capgemini’s global capabilities with our client’s business objectives to deliver measurable value and sustainable growth.

Jan 2023 – Oct 2025 · 2 yrs 9 mos

• Building and nurturing key client relationships, driving business growth and ensuring the successful execution of strategic digital transformation initiatives.
• Collaborating with both internal and external teams to ensure seamless project execution, while fostering innovation and elevating guest and employee experiences.
• Leading a team of 250+ consultants globally.

Jan 2020 – Jan 2022 · 2 yrs

• Focused on solution development and crafting integrated, end-to-end digital transformation solutions for strategic marketing opportunities.
• Led the creation and implementation of connected marketing strategies that aligned with clients' digital transformation goals.
• Worked closely with cross-functional teams to deliver high-impact, scalable digital solutions, driving business growth and enhancing customer engagement.

Jan 2009 – Jan 2010 · 1 yr

• Selected for a coveted leadership development role with only one individual chosen from North America for the yearly rotation.
• Assisted in revising the sales and marketing model to establish sector and service line channels to market, leading to improved market focus and win rates.
• Developed business cases, rationalized targets, and communicated new models to sharpen organizational alignment.
• Focused on enhancing the realization of targets and improving the company's overall strategic approach to market growth.

Jan 2006 – Jan 2020 · 14 yrs

• Led a global program for the deployment of Veeva CRM, interfacing with multiple countries/markets comprising over 50% of the company’s total net sales. The client, a leading global pharmaceutical firm, replaced existing CRM systems with a single Global Veeva CRM solution.
• Defined the Digital Customer Experience Management solution to deliver a highly impactful integrated customer experience by leveraging deep insights into customer needs and engagement preferences.
• Led Closed Loop Marketing engagement, collaborating with agencies and brands to develop eChannel digital content; coordinated Medical/Legal/Regulatory (MLR) review and approval processes, and distributed content across eChannel capabilities for effective lifecycle management.