Sep 2022 – Sep 2024 · 2 yrs

• At Ketto, I played a pivotal role in shaping product strategy and team dynamics. My focus on aligning product vision with executive leadership ensured strategic coherence, while my commitment to mentoring fostered a culture of growth. By prioritizing outcomes over outputs, I drove team performance and cultivated an inclusive environment where every voice was heard.
• Also, added a steady growth of over 15% yoy to Company’s topline.
• Lead partnership, growth , sales along with p&l responsibilities for new business initiatives

Sep 2020 – Oct 2022 · 2 yrs 1 mo

• Driving development and growth efforts across all product portfolio for Ketto

Sep 2019 – Sep 2020 · 1 yr · Greater Bengaluru Area

• In my role at MediBuddy, I drove growth initiatives and managed the technical architecture planning for Medibuddy DocsApp corporate merger . I focused on enhancing service utilization through gamification, loyalty and a wallet support system, which significantly improved customer retention and engagement across both corporate and retail userbase. My work in the Gold Renewal and Diagnostic business sectors contributed to the overall success of the retail division.

Feb 2019 – Sep 2019 · 7 mos · Bengaluru Area, India

• Spearheaded the growth of Medlife's consumer and partner medicine ordering business, achieving 1.5x growth in daily orders.
• Led the partner and franchise business, contributing nearly 10% to overall revenue through improved conversion rates.
• Developed an external dashboard to streamline ordering processes, reducing costs by managing compliance and legalities effectively.
• Resolved data inconsistencies across platforms like Appsflyer and GA, enhancing data visibility and tracking accuracy.

Apr 2018 – Mar 2019 · 11 mos

Jan 2018 – Mar 2019 · 1 yr 2 mos

• Leading development of supply side partnerships for Practo Plus

Oct 2017 – Jan 2018 · 3 mos

• In my role at Practo, I focused on driving product innovation and enhancing user engagement. I successfully led the self-sign-up initiative for Practo Ray, which streamlined the onboarding process, and managed the life cycle of Practo Tab and Pro App. Additionally, I played a pivotal role in developing Practo Ray Studio, a product designed to empower healthcare providers to steady manage their end to end clinic operations from patient appointments to Billing and EMR

Dec 2016 – Oct 2017 · 10 mos

• Led the Version Migration Project, ensuring seamless transitions for all Practo Ray customers.
• Developed a secure database and event tracking library for predictive analysis, optimizing current tracking events.
• Created a central repository for Owners/Admins to monitor daily operations, enhancing transparency and safety.
• Spearheaded product and user workflow changes, resulting in a 22% increase in MAU adoption and a 12% reduction in churn.

Sep 2014 – Dec 2016 · 2 yrs 3 mos

• Primarily Contributing to:
• Product Improvements and enhancements.
• Sign off Product releases ensuring risk management assessment .
• Look at the data trends contributed by CRM and internal tools, present the changes to independent product managers to help them build an action plan for upcoming product developments.
• Major Projects:
• Enable faster resolution for customer queries on Practo tab by allowing team viewer integration with in house software.
• Driven a project for external AI tool Integration with freshdesk for building support tree for faster resolution to customer queries leading to a 50% reduction in TAT.