Akella Surya Kiran — CEO
As a Strategist of Customer/Consumer Experience Transformation, I advise and assist Fortune 2000 businesses on how to rightly leverage digital capabilities and channels to drive growth and profitability. 1) COVID has shown why organizations need to prioritize “shift to digital” to continue to stay relevant to their customers and consumers 2) The role of integrated “digital platforms” is at the core of enabling this shift 3) Companies need to lead with “data” first approach to build and nurture 1x1 relationships with their customers and consumers, and pivot to an insight led engagement strategy The next 5yrs is all about a combination of Digital, Data and Platform economies, and businesses need to rapidly adopt and adapt to stay relevant and sustain competitive advantage. As an executive leader at Accenture, I am responsible for Advisory and Thought Leadership helping firms in their Marketing and Experience transformation journeys, and run the Data Driven Marketing business for Accenture Salesforce business group. I come with over 20yrs of experience in the industry, beginning with a startup specializing in IT Infrastructure, followed by consulting in digital transformation for large Consumer Goods and Retail companies, before expanding into broader Customer Experience and Data Driven transformation across industries with Accenture . On a personal front, I am based in Dallas, TX, live with my beautiful family of wife and 2 kids. Most of the days you can find me running on the streets in the Frisco area, preparing for the day ahead or shedding the built up stress towards the end of my work day in my 30mins-60mins of outdoor time.
Stackforce AI infers this person is a leader in digital transformation and customer experience within the consulting industry.
Location: Southlake, Texas, United States
Experience: 26 yrs 3 mos
Career Highlights
- Expert in digital transformation for Fortune 2000 companies.
- Leader in data-driven marketing strategies.
- Over 20 years of experience in customer experience transformation.
Work Experience
Accenture
Tech Consulting Director - Enterprise Platforms (3 yrs 3 mos)
Sr.Management Executive-Salesforce Business Grp (2 yrs 4 mos)
Mgmt Executiv/Managing Director Products Operating Grp (2 yrs)
Customer & Channels Advisor - Products Group (3 yrs 7 mos)
Tata Consultancy Services
Digital Enterprise Lead - Retail & CPG (1 yr)
Infosys
Practice Engagement Mgr/Director (9 yrs 4 mos)
Infosys Ltd
Digital Transformation - Retail,CPG,Logistics,Life Sciences (9 yrs 4 mos)
Locuz Enterprise Solutions Ltd
Incubator/Founding Member/Head - Systems Integration (5 yrs)
Education
Bachelor of Engineering (B.Eng.) at Andhra University