Jatin Chhikara

CEO

Gurgaon, Haryana, India20 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 19 years of diverse marketing experience.
  • Led digital transformation across multiple global markets.
  • Established award-winning digital command center.
Stackforce AI infers this person is a MarTech expert with extensive experience in digital marketing and brand strategy.

Contact

Skills

Core Skills

Digital StrategyIntegrated Brand MarketingDigital MarketingProject ManagementAnalyticsBusiness StrategyMarket ResearchContent CreationAccount Management

Other Skills

Brand AwarenessBrand ManagementBusiness AnalysisBusiness PlanningCRMChange ManagementCompetitive AnalysisContent CurationCustomer Relationship Management (CRM)Digital TransformationFMCGMarket AnalysisMarket PlanningMarketingMarketing Management

About

I am an experienced marketer, strategist & creative thinker with over 19 years of multi-faceted experience of working as a brand strategist, advertiser, digital marketer, entrepreneur, project manager and process improver. I’ve gained hands-on expertise to lead multi-disciplinary projects in digital transformation of brands, brand experiences & marketing strategies.

Experience

Royal enfield

4 roles

Global Head - Marketing

Promoted

Apr 2025Present · 11 mos

Integrated Brand MarketingDigital StrategyBusiness AnalysisChange ManagementDigital Transformation

Head - Digital Marketing, CRM and Analytics (Global Brand)

Promoted

Jan 2021Apr 2025 · 4 yrs 3 mos

  • Leading Digital Transformation - Marketing Automation, CDP, Consumer Analytics, CRM
  • Responsible for devising marketing and transformation strategies to achieve brand and business objectives across global markets. Leading digital marketing and initiatives for 28 markets across 4 continents
  • Responsible for deployment and management of analytics practice at Royal Enfield – Google Analytics 360. Building use cases to drive efficiencies across the funnel and delivering a consumer-centric experience - Propensity Modeling, CLTV, Segmentation, Journey optimization, Unified Customer Connect and Advanced Analytics
  • In charge of putting together Go-To-Market for all products and services across markets, building complete strategy with demand forecasting against investments
  • Building the demand generation funnel in line with business objectives, channel mix planning for markets across the globe keeping in mind targets, budgets and consumer insights
  • Responsible for a new market marketing strategy which includes market research, consumer insights, competition landscape
  • Driving brand marketing metrics across the funnel impact, through relevant strategic & tactical initiatives.
  • Input into new product development through insights into consumers, market trends, changing industry landscape
  • Lead generation through performance marketing across owned and paid platforms
  • Devising a business strategy for e-commerce across owned and third-party portals
  • Developing communications & content approach on the digital platforms, while practising functional expertise on curation, creation, dissemination of content & performance marketing campaigns
  • Ensuring all consumer touchpoints are working in tandem and the CRM system provides an effective sales funnel
  • Managing partners, affiliates and content associations to build category leadership in community management
  • Established and driving hyper-local marketing practice, Dealer Digital Enablement for 4200 touchpoints
Project ManagementBrand AwarenessMulti-Channel MarketingDigital Marketing

Lead - Digital Strategy (Global Brand)

Promoted

Jan 2018Aug 2021 · 3 yrs 7 mos

  • Responsible for devising digital strategies to achieve brand and business objectives across global markets – Leading digital marketing and strategy for 17 markets across 4 continents.
  • Driving brand marketing metrics across the funnel impact, through relevant strategic & tactical initiatives.
  • Building company-wide processes to connect offline opportunities with digital as a standard practice.
  • Lead generation through performance marketing across owned and paid platforms.
  • Driving paid media efficiencies through data-driven insights.
  • Developing communications & content approach on the digital platforms, while practising functional expertise on curation, creation, dissemination of content & performance marketing campaigns.
  • Managing partners, affiliates and content associations to build category leadership in community management and content innovations.
  • Established and currently driving hyper-local marketing practice – Dealer Digital Enablement for 2100 touchpoints.
  • Leading digital transformation – Unified Customer Connect, Advanced Analytics and Content Creation and Delivery platform for governance of brand visual identity across owned platforms globally
Project ManagementBrand AwarenessMulti-Channel MarketingDigital Strategy

Team Manager - Brand Strategy

Jan 2016Jan 2018 · 2 yrs

  • Responsible for building the digital strategy for the brand across markets and establishing digital analytics practice at Royal Enfield.
  • Setting up ‘Always-On’ performance marketing practice at Royal Enfield (Search Optimization, Remarketing, Affiliate Marketing) to feed the sales funnel.
  • Established in-house Digital Command Center (Awarded by the digital fraternity for best practices) a digital hub for consumer analytics, feedback, response management, reputation/crisis management, reporting across 6Ps and content curation. Devised digital practices to strengthen and grow the motorcycling community. Built Brand and Employee Advocacy matrix.
Project ManagementBrand AwarenessMulti-Channel MarketingDigital Strategy

Blippar

Sr. Brand Partner

Jul 2015Dec 2015 · 5 mos

  • New business development
  • Liaise and speak with any client prospect leads (from inbound inquiries) for introductory calls/meetings
  • Generate new client leads
  • Manage client opportunities end-to-end: crafting proposals, negotiating deals
  • Establish business roadmap to ensure achievement of client’s programme goals
  • Develop and maintain longer-term relationships with key stakeholders in your account portfolio, acting as their trusted advisor
  • Develop and effectively communicate the value proposition of Visual Marketing and Visual discovery to prospective and existing clients
  • Apply strategic, annual roadmaps for client activity with clear targets to drive revenue
  • Identify expansion opportunities and collaborate with wider BD team to ensure growth attainment and footprint increase
  • Contribute thought leadership and best practice around Blippar technology as a new and disruptive tech with far-reaching implications for brands
  • Passionately evangelize about Blippar and its position as the pioneer of this revolution for clients
  • New business development
  • Liaise and speak with any client prospect leads (from inbound inquiries) for introductory calls/meetings
  • Generate new client leads
  • Manage client opportunities end-to-end: crafting proposals, negotiating deals
  • Establish business roadmap to ensure achievement of client’s programme goals
  • Develop and maintain longer-term relationships with key stakeholders in your account portfolio, acting as their trusted advisor
  • Develop and effectively communicate the value proposition of Visual Marketing and Visual discovery to prospective and existing clients
  • Apply strategic, annual roadmaps for client activity with clear targets to drive revenue
  • Identify expansion opportunities and collaborate with wider BD team to ensure growth attainment
  • Contribute thought leadership and best practice around Blippar technology as a new and disruptive tech with far-reaching implications for brands
Brand Awareness

Cheil worldwide

Associate Account Director

Mar 2014Jun 2015 · 1 yr 3 mos · Gurgaon, India

  • Lead Reckitt Benckiser and Abbott India business for Cheil.
  • Successfully planned and executed end to end(Digital and Onground) global campaign(Give Live a Hand) for Dettol, the campaign got executed in 32 countries in 8 different languages.
  • Key Responsibilities:
  • Account Management
  • Manage overall agency /client relationship providing strategic input while guiding teams towards the achievement of client objectives
  • Create effective digital strategies and work collaboratively with the planning and creative teams to develop and execute digital strategies
  • Manage program execution and financial performance while ensuring that overall strategy is sound and on point
  • Build teams, think strategically and develop successful client-agency relationships
  • Establish rapport and maintain long-term relationships with client champion and executives
  • Ensure tactical alignment with stated goals, objectives and strategy
  • Prioritize & set expectations on key deliverables
  • Effectively manage projects to deliver on Cost, Quality, and Timing targets
  • Responsible for the support, enhancement and engagement aspects CRM programs for Client.
Project ManagementMulti-Channel MarketingAccount ManagementDigital Strategy

Hungama

Manager - Social Media and Strategy

Oct 2013Feb 2014 · 4 mos · Gurgaon, India

  • Strategic Planning
  • Devise complete social media and digital strategy for brands
  • Social media content planning in line with brand objectives
  • Suggest social platforms to for the brands
  • Accounts handled – Mahindra 4 wheelers, Mahindra LYLF, Mahindra Life Spaces, Vaseline, Ceat Tyre, Be Idiot Safe, Ceat Cricket Rating, Pizza Hut, Vivel, Snickers, ACC, Sony Max
  • Analytics & Insights
  • Drive insights (consumer, market, product etc.) for the clients
  • Analyze social media channels, user conversation around brand & category
  • Define, measure and drive target KPIs for each campaign or plan
  • Proficient with industry standard tools, SAP-Netbase, Radian6

The joint cafe

Managing Partner

Jul 2011Oct 2013 · 2 yrs 3 mos · Gurgaon, India

  • Established & managed “The Joint”, an Italian cuisine café in Gurgaon including all marketing,
  • finance, operations and digital marketing for the café
  • o Awarded the People’s Choice Awards for “Best Breakfast Place in Delhi/NCR” by Zomato
  • o Grew the social presence of the brand to over 1000 fans through effective content &
  • marketing strategy

Consultant

Consultant (Digital strategy and Social Media Content)

Apr 2011Oct 2013 · 2 yrs 6 mos · Gurgaon

  • Strategic Planning
  • Devise complete social media strategy for brands
  • Devise campaign plans (product launch, brand campaign, apps etc.) for multiple brands
  • Key Areas - Social Media, Website, CRM, Mobile, Analytics
  • Accounts handled – Xbox, Windows Phone, Microsoft India, Office 365, Ed-vantage India, Internet Explorer10, Pizza Hut, KFC , Bacardi, and ITC – Wills Navy Cut
  • Content Strategy & Creation
  • Plan & create content on social media platforms for multiple brands
  • Create travelogues for Mahindra XUV 500, Club Side tours and travel and Oktatabyebye.com
  • Digital Ideation for branded campaigns
  • Project Management
  • Ensuring seamless delivery of digital development work for Hungama like mobile app, website development, Social Media apps and other digital activations like augmented reality, QR Codes etc.

Dell

Technical Supervisor

Jul 2005Apr 2011 · 5 yrs 9 mos · Mohali

  • Planning
  • Develop plans which included sales volume projections, resource utilization and other process metrics
  • Manage and plan resource to enhance team efficiency
  • Develop and enhance processes to improve process efficiency and optimize resources and cost
  • Analytics
  • Analyze customer data to identify trends and insights on customer service and complaints
  • Measuring and analyzing performance metrics to improve overall performance outputs
  • Team management & Training
  • Manage team, keep adept with the latest initiatives and share it with the team
  • Managing and enhancing team skills by training in respective areas like analytics, working on tools to industry knowledge and insights

Education

Indian School of Business

Google Digital Insider

May 2019May 2020

XLRI Jamshedpur

PGCBM

Jan 2007Jan 2008

DAV 10

Bachelor of Business Administration (BBA)

Jan 2001Jan 2004

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