Mar 2020 – Present · 6 yrs · Dubai, United Arab Emirates · Hybrid

• While COVID-19 had disrupted every element of global business, it has also demonstrated the critical importance of digital transformation and with it, it has brought a renewed focus on Cybersecurity. The CWC Series aims to enhance awareness of cybersecurity issues and provide a unique opportunity to bring together expertise from multiple key industries to discuss cybersecurity threats that will affect people’s safety and shape the future deployment of cybersecurity solutions within the Arab world.
• The event’s dynamic agenda takes you through a series of presentations, panel discussions, real-life use cases, and dedicated industry tracks, giving you a bird’s eye view of the current market situation, the latest technological innovations, and strategies for safeguarding your organization to meet the unique challenges of these unprecedented times.

Sep 2019 – Present · 6 yrs 6 mos · Dubai, United Arab Emirates

Sep 2018 – Present · 7 yrs 6 mos · Dubai, Dubai, United Arab Emirates

• MICE Experts is a leading PR and marketing services company that specializes in making people and brands famous. With a wide range of services such as influencer marketing, digital marketing, social media marketing, event production, AV, publications, technology and more, MICE Experts provides clients with tailor-made solutions that cater to their specific needs. Their team of experts has a deep understanding of the industry and provides clients with innovative strategies that help them achieve their business goals. MICE Experts' commitment to excellence has resulted in numerous successful campaigns that have exceeded client expectations. Whether it's building brand awareness, launching a new product, or creating a buzz around an event, MICE Experts has the expertise to make it happen.

Jul 2018 – Present · 7 yrs 8 mos · Dubai, Dubai, United Arab Emirates

• The value-based health care movement isn’t an organization with a membership card. It is a growing collection of people, organizations, and governments that believe value-of-care should replace volume-of-care as the most important virtue in the way we pay for and consume health care.

Dec 2017 – Jun 2018 · 6 mos · United Arab Emirates

Oct 2014 – Nov 2017 · 3 yrs 1 mo · Dubai, UAE

• Alain Charles Publishing has been at the forefront of international publishing for nearly 50 years. With publications serving half a million readers across four continents, Alain Charles has pioneered business publishing in many areas of the developing world.
• Responsibilities:
• My current role allows me to work cross industry with Oil & Gas, Construction, Manufacturing, Marine, Technology and other industry leaders and service providers.
• Driving revenue through Print and Online Advertising for multiple B2B magazine titles (Oil Review Middle East, Oil Review Africa, Technical Review Middle East, African Review)
• Selling business conferences / events / exhibitions (Sponsorship and Delegate Sales) on the back of the magazine titles
• Developing new business relationships and generating new income for both the magazines and the events side of business
• Presenting both magazines and events to potential clients through direct communication in face-to-face meetings, telephone calls and emails
• Consult, build and maintain long lasting relationships with CXOs, MDs, Technical/Product Managers, Sales & Marketing Directors, Politicians and advertising agencies globally
• Deliver tailor made communications solutions including online, print, events, direct mail etc responding to the client's sales/marketing strategy

Aug 2011 – Sep 2014 · 3 yrs 1 mo · Dubai, United Arab Emirates

• CPI Industry, the publishers of the Climate Control Middle East magazine has expertise in organising HVACR-specific conferences, the main purpose of which is to further the exchange of technical- and business-related information and data for clarity and cognitive action.
• The magazine, the only focused HVACR publication in the Middle East, aims to share innovations, best practices and bold engineering approaches.
• Responsibilities:
• My role here allowed me to work with HVACR (Heat, Ventilation, Air-Conditioning & Refrigeration) industry leaders & service providers.
• Manages exhibitions/ trade shows to achieve profit goals
• Managing a team to achieve the goals set in the interest of the company while achieving professional and personal goals set for me
• Setting up and heading a team and defining sales targets
• Suppliers/ Contractors/ Vendor/ Media/ Government Relationship Building
• Connecting top level decision makers, senior technical specialists & engineers from the Heat Ventilation Air Conditioning & Refrigeration (HVACR) Industry under one roof with an aim to share innovations, best practices and bold engineering
• Selling sponsorship/ stand/ exhibition space to potential exhibitors/partners.
• Provide an ideal branding, networking & business development opportunity to my vendors
• Link professionals and provide them with commercial acumen, business investment contacts and a world of opportunities.
• Liaising with clients to ascertain their precise event requirements
• Working closely with Marketing and Delegate Acquisition to create effective plans to increase revenue and success of the events. Up selling larger groups and encouraging interest in sponsorship and exhibiting opportunities.
• Dealing with high level industry professionals and government organizations while organizing these high level business platforms
• Reviewing quality team performance and setting new benchmarks to achieve higher levels of targets

Mar 2010 – May 2011 · 1 yr 2 mos · Bangalore, Karnataka

• Aayuja is a Technology Sales Acceleration Company working with several Global start ups to midsize to Public companies. They provide services related to all aspects of inside sales out of India - including end to end sales, account management, strategic target list management, opportunity/lead qualification, demand generation campaigns (webinar registrations, whitepaper downloads, surveys, market research, newsletters) 24x7 sales chat, customer care along with the necessary tools and processes which are tailored to your specific go-to-market requirements.
• Responsibilities:
• Integral part of complimenting our business model – Sales Acceleration Services - and become an extension of sales teams of technology companies, through out the globe
• Working towards customer satisfaction by managing the sales delivery in accordance with the customer's sales model
• Responsible for process billing efficiency, team and individual quota, reporting, client relationship management, forecasting the pipeline for annual and quarterly numbers, MIS reporting, retaining and growing existing customers
• Client interactions on behalf of the team for ensuring harmony in the SLA’s and KRA’s and instrumental in client relationship management
• Developing strategic sales (rebuttals and approach) and marketing strategies customized per project for the improvement of the process and growth
• Managing and performing funnel and pipeline analysis for better forecasting of sales and business numbers
• Managing CRM tool for effective automation of the process
• Worked for high tech companies selling technologies like Building Mobile Website, Mobile Apps, Short-codes, Print management, Electronic Signature Solution, and Application Development and Management Services
• Was actively involved in different phases of a sales process from building a list of target customers to conducting online demonstration of our product to closing the deal

Aug 2005 – Jan 2010 · 4 yrs 5 mos · Cochin, Kerala

• Started career with Televantage Call zone as a Telesales Executive and got promoted within six months as a Sr. Telesales Executive.
• Calling up customers and giving them the benefits of the product that we sell. Made sure that the customers are satisfied to take the package and are not forced upon.
• Collected Credit Card details & closing the sale for the team as was promoted as a verifier to make sure quality is maintained on each and every sale call.
• Was promoted as a Verifier for the Canadian Process (BELL SYMPATICO) where I proved myself of being responsible for each sale to be a quality sale.
• Worked on Process Improvements to enhance Customer service skills.
• Dialled for a B2B campaign for Strategic Outsourcing in regards with cold calling & cold mailing to reach the authorized RPC to sign a deal, with complete dedication & efficiency.
• Was a Leading performer with all the campaigns. Got a good exposure in handling U.K., U.S. & Canadian customers.