Feb 2016 – May 2019 · 3 yrs 3 mos · Pune Area, India

• Lucidity Direct:
• A technology platform that connects locum physicians with medical practices looking to fill open shifts.
• Set up the product development workflow in JIRA by creating a custom tailored workflow.
• Conducted scrum ceremonies in a timely and efficient way.
• Orchestrated timely client demoes of critical importance to key stakeholders.
• Captured the feedback/suggestions during these demoes, led the kickoff meetings for various cross functionals teams to get the changes implemented.
• Handled sensitive manual operations for the real world user profile verifications.
• Analysed the various product feature performance and presented solutions to overcome inefficiencies.
• Manage My Surgery (MMS):
• A Virtual Patient Navigator providing seamless patient engagement for better outcomes and practice efficiencies.
• Interact closely with product architects, development managers and leads, user experience designers and key stakeholders.
• Possess sound knowledge of the product features, equipping me to oversee the new implementations.
• Identify the potential consequences of a change and/or estimate what needs to be modified to accomplish a change within the product.
• Formulate and oversee business and product processes to adhere to strict compliances.
• Involved in generating various marketing collaterals like user journey maps, briefing books etc in collaboration with UI experts.

Apr 2012 – Feb 2016 · 3 yrs 10 mos · Pune Area, India

• AdviseStream
• An advising solution for Prehealth as well as Academic Advising.
• Created a custom on-boarding template to ease the on-boarding process for both the clients and as well as our sales team by collaborating with key stakeholders.
• Managed the configurations for clients and did data cleaning and manipulations to get user data in the product database.
• Designed the school selector as a product feature after market research of other established products in the space.
• Led the content mining by using web crawlers to mine data from various sources.
• Led the customer support efforts and helped keep the support tickets and turnaround time to the minimum.
• Developed some complex pieces of UI for the pivotal feature during the stint as a developer.
• Bridged gaps between UX and Engineering owing to the product knowledge gained over the time spent.
• Shouldered the responsibility of being the director of the Indian entity formed after acquisition.

Aug 2010 – Apr 2012 · 1 yr 8 mos · Mumbai Area, India

• Wipro Infotech
• Was part of the Business Intelligence and Data Warehousing unit of National Securities Depository Limited (NSDL) which handles most of the securities held and settled in dematerialized form in the Indian capital market.
• The project was a typical ETL-based data warehouse uses staging, data integration, and access layers to house its key functions.
• As a PL/SQL developer I was involved in the development team to develop reports from the historical data for the Business Analysis team coordinating requirements and the deliverables with the higher management.