Abhijeet Singh

Head of Growth

Barcelona, Spain11 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Scaled company from 0 to €6M+ ARR.
Expanded product offerings across multiple industries.
Led successful 4G product launches for millions of customers.

Stackforce AI infers this person is a SaaS and Telecommunications Product Leader with extensive experience in growth and strategy.

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Skills

Core Skills

Product ManagementGo-to-market StrategyStrategic PartnershipsManagement ConsultingSales GrowthTelecommunications EngineeringOperations Management

Other Skills

Account ManagementAgile MethodologiesCC++Channel PartnersCommercial ManagementCorporate FinanceCross-functional Team LeadershipCustomer SuccessData AnalysisEnterprise salesEntrepreneurshipGrowth StrategiesLeadershipLinux System Administration

About

US-to-EU Product/Business Leader, bringing 7+ years of scaling SaaS and B2C products growth in a cross-cultural environment and fast-paced markets. I currently own and lead full product lifecycle (user research, roadmap and release, GTM, positioning) and P & L, having successfully scaled the company from the 0→10 stage (€6M+ ARR).

Experience

Oriserve

Product and Growth

Aug 2021 – Present · 4 yrs 7 mos · Barcelona, Catalonia, Spain · Hybrid

Mandated to build and grow enterprise business; Responsible for client life cycle (onboarding, engagement, monetization, and growth), customer value delivery, Go to Market, and building a strong team.
Have expanded product offerings horizontally (by expanding to new markets and adding new industries to the organization's portfolio) and vertically (functional use cases within an industry). Some examples are conversational Ads, e-mail BOT, agent assistance, WhatsApp catalog, and expansion to new channels such as Instagram, WhatsApp, etc., and newer geographies such as Europe, USA, etc.
Forging a close and strong relationship with key partners such as Google, Accenture, Route Mobile, AWS, Google, EY, SI's, etc., positioning ORI as a conversational AI subject matter expert for global initiatives such as conversational Ads, digitizing channels, customer experience automation, etc.
Have been able to scale the team from 20 to 80, and improve ORI's offerings from 3 to 6 products scaled up across 7 industries. Have also built a stronger annuity business and improved financial performance by working on a better product mix, improved margin and payment profiles, and stronger relationships.

Team ManagementUser ResearchSales GrowthP&L ManagementOrganizational DevelopmentCommercial Management+4

Deloitte

Engagement Manager

Mar 2020 – Jul 2021 · 1 yr 4 mos · New Delhi, Delhi

Advised on the public-private partnership model (estimated budget 955B INR) of rural broadband connectivity. Developed strategic choices and designed the operating model of the business by developing models of revenue, cost, infrastructure design, and governance. Did roadshows
with industries to build traction for the program.
Contributed to sales of 220M USD project to guide the client on go-to-market (GTM) strategy of new products and services in Africa. Forged relationships with CXOs, developed global benchmarks, product, and services roadmap, new business cases, and operating models.
Led cost optimization project for client in Philippines to re-engineer the sales channel and annual infrastructure maintenance costs to minimize OPEX and identified cost drivers to increase operating leverage. Business savings were to the tune of 30M USD per year.

Management ConsultingPricing StrategyMarket ResearchSales GrowthStakeholder Management

Vodafone

Senior Product Manager at Vodafone

Jul 2013 – Mar 2019 · 5 yrs 8 mos · Bengaluru, Karnataka, India · On-site

Developed & owned subscriber repository products and platforms, helping launch 4G products and services for 30M customers generating revenue worth 3.6B monthly. Owned voice & data products serving 6.2M customers.
Conceptualized & launched the first emergency services and location-based products.
Developed infrastructure performance monitoring and reporting platform, reducing CTA time by 100%.
Managed enterprise customer funnel from onboarding to experience and up-scaled business by 400%.
Led 3G product and services rollout worth 5 Bn; SPOC for a 50-member team integrating 5500 nodes.
Improved service fulfillment speed & availability by 0.5% and reduced cost to serve by 0.4%.
Designed & optimized networks worth 1B, serving 0.06B customers across 2/3/4G technologies.
Led core infrastructure pooling and quality of services deployment, leading to peak load reduction by 20% and 4-times outage protection.
Contributed to the implementation and go-live of 4G services for 7 SBU's.