Nov 2021 – Jun 2023 · 1 yr 7 mos · Remote

• Develop and implement innovative recruiting strategies across the EMEA, Americas, and APAC
• Responsible for providing recruiting support across Presales, Customer Success, Customer Support, Services, Marketing and Account Development
• Delivered 30 offers in 2022
• Utilize LinkedIn Recruiter, Seekout, Jora and Lever for sourcing
• Conduct comprehensive candidate screenings with accurate interview notes
• Ensure positive candidate experience and effective communication between recruiting and other teams throughout the recruitment process
• Continuous improvement and optimization of processes in partnership with the wider Talent and People organization
• Build diverse pools of candidates in order to maintain our diversity objectives
• Maintain Lever for data accuracy – job postings, candidate dispositioning, updating feedback
• Member of Global DE&I Council
• Impacted by Team Dissolution

Sep 2020 – Oct 2021 · 1 yr 1 mo · Remote

• Coordination of phone, video, and in-person interviews for APAC & EMEA
• Ensure positive candidate experience and effective communication between recruiting and other teams throughout the recruitment process
• Develop and track recruiting and diversity metrics, regularly collating stakeholder feedback to identify process improvement opportunities
• Draft and issue offer paperwork for India
• Schedule touch-base calls with business leaders to provide recruitment updates and maintain compliance with relevant regulations and company policies in ATS
• Successfully managed end-to-end recruitment for building India Marketing Operations team, scaling it up from zero to six members
• Coached and mentored new hires
• Talent Hero Award Q2 2021

Jun 2019 – Jun 2020 · 1 yr · Gurugram, Haryana, India

• My role was focused on experienced level hiring of Chartered Accountants, with responsibilities including:
• Strategically sourcing, screening, and engaging top talent across multiple business lines in Audit, Advisory, Tax, and Consulting through various channels including job portals, LinkedIn, vendors, and more
• Managing Candidate Relationship Management (CRM) functions and coordinating with hiring panels and candidates for interviews and follow-ups
• Effectively communicate our unique selling points, serve as the primary liaison to potential candidates, and manage pre, during and post-blitz activities for a candidate pool of 150+
• Handling requirements ranging from Consultants to Managers and leading the offer release process for all experienced joiners
• Conducting talent mapping in competitive markets for technical and management skills
• Utilizing Microsoft Access, Excel, and SharePoint to create reports and snapshots, and conducting self-performance analysis through conversion ratios, hit ratios, and trend analysis
• Impacted by Covid RIF

Feb 2018 – Feb 2019 · 1 yr · Gurgaon, India

• With a target to land in research and analytics in recruitment business, my role included following:
• Responsible for managing product operations of the recruitment portal
• Understand and handle B2B operations as per client inputs
• Cross-functional liaison with Product, Tech and Client servicing team for Incident, Problem and Change management
• Debug, implement and resolve issues/errors at recruiter end of the portal
• Research about new product features in order to understand the business and market thereby providing insights and analysis
• Create, analyze, document and process data reports and presentations using Advance Excel and PowerPoint
• Provide training on Ticketing, Email and SMS tracking tools

May 2016 – Jan 2018 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Focused on lower, middle and executive level end to end recruitment, my role included the following:
• Conduct technical, professional, IT, and Non-IT recruitment for US-based clients
• Source and screen resumes daily through job portals, social media, and references
• Perform market mapping, talent mapping, data cleansing, and data reporting
• Manage full-cycle recruitment process including pre-screening, interviews, feedback, and client interaction
• Build and manage reports and dashboards in Applicant Tracking System
• Engage and pipeline candidates for future opportunities
• Coached and mentored new hires
• Client experience: Oracle, Bank of America, Johnson Controls, Nike, Google, Lockheed Martin, Time Warner Cable, Horizon BCBS, TD Bank, Pfizer
• Positions recruited: Desktop Support Engineer, Associate Software Engineer, Lead Java Developer, SeviceNow Developer, Marketing Manager, Project Assistant, Purchase Head, Operations Head, Accountant, Auto CAD Engineer

Oct 2014 – Jan 2016 · 1 yr 3 mos · Noida, Uttar Pradesh, India

• My day to day operational duties included following:
• Handling operations for Windows domain in the project Energy Future Holdings- An electricity provider company in Dallas, Texas
• Independent troubleshooting within SLA on all Windows servers • Working on BMC Remedy to resolve issues/tickets following:
• ▪ Incident Management
• ▪ Problem Management
• ▪ Change Management
• Understanding and managing client/customer requested queries known as Service request
• Working on Active Directory for following purposes:
• ▪ Provide user logon and authentication services
• ▪ Enable authorized users to easily locate network resources
• ▪ To organize and manage:
• i. User accounts
• ii. Computers
• iii. Groups
• iv. Network Resources

Jan 2013 – May 2014 · 1 yr 4 mos · Jaipur, Rajasthan

• Training and Placement Coordination