Hemant Bangia

Associate Partner

Gurgaon, Haryana, India11 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in business communication and project management.
Proven track record in global account strategy development.
Strong leadership in youth organizations and enterprise onboarding.

Stackforce AI infers this person is a SaaS-focused business development and consulting expert.

Contact

Skills

Core Skills

Account ManagementBusiness DevelopmentConsultingCustomer ServiceLeadership

Other Skills

Account ServicingAdvisory RelationshipsBusiness ExpansionBusiness PlanningBusiness StrategyCXO level engagementCollaborationCommunicationCustomer Relationship Management (CRM)Customer SatisfactionDispute HandlingEarly-Stage StartupsEnglishEntrepreneurshipEvent Management

About

I am an engineer by university education and a storyteller by profession with expertise in business communication, project management, and sales strategies. I have worn many hats in my career- youth leadership(AIESEC), concept sales, communication strategist, etc. Currently, at inFeedo, I am helping organizations build a culture of trust and uncomfortable transparency. While I enjoy all aspects of my job, I think my favorite stage of a project is working with the client or business unit leader to understand his or her business objectives. As we go through that collaborative process, the ideas start to flow and that’s always the fun part.

Experience

Infeedo

3 roles

Director- Strategic Accounts

Promoted

Oct 2022 – Present · 3 yrs 6 mos

Global Account Manager- Enterprise

Aug 2020 – Nov 2022 · 2 yrs 3 mos

> Forecast and track key account metrics- adoption, user analysis, business expansion e.t.c.
> Collaborate across functions like Product, Tech, People Sciences, and Customer Sucess for finalizing the account-specific approach
> Build multi-year global strategy and execution plans for named accounts incorporating - key decision-makers, regional approach, buying processes, current investment, product utilization, and new revenue opportunities.
> Managing portfolio worth $2 mil. Responsible for retention as well as a global expansion strategy.
> Establish trusted advisory relationships with CXO-level customer leaders.
> Identifying scope for new products and collaborating with the product team on future solutions

ForecastingUser AnalysisBusiness ExpansionCollaborationGlobal StrategyAccount Management+4

Sr. Account Director

Mar 2019 – Aug 2020 · 1 yr 5 mos

Roles and Responsibilities:
> New business acquisition in the India region
> Identifying industry-specific problems and building the narrative accordingly.
> Consulting with CXOs on HR specific challenges
> Special focus on onboarding enterprise customers
> Conduct FGDs with relevant stakeholders(CoEs, Innovation Teams, Digital Transformation) to finalize the long-term and short-term approach.
> Product enhancement -liaisoning between the product team and the user.
In 2016, we set out on a mission to make 100 million employees heard and valued. Today we’re Asia’s leading employee experience platform that helps engage employees, predict attrition & answer FAQs with conversational AI that people love
As a Chief Listening Officer, our A.I. bot Amber helps people-first leaders find hidden gaps in their culture, managers and wellbeing in real time. Spanning across 60 countries, our customers include MNCs like Samsung, Xiaomi, Lenovo, conglomerates like TATA, Godrej, Bharti and unicorns like Unacademy, Paytm, OYO.
We’re backed by Tiger Global, Jungle Ventures, Y Combinator, Bling Capital and the founders of Gainsight, Freshworks, Zeta, Lenskart, innov8.

New Business AcquisitionConsultingStakeholder EngagementProduct EnhancementFGD CoordinationBusiness Development

Skilltree knowledge consortium pvt ltd

2 roles

Head- Digital Avenues

Promoted

Feb 2018 – Feb 2019 · 1 yr · Delhi, India

Fellow

Aug 2016 – Feb 2019 · 2 yrs 6 mos · Delhi, India

Key roles and Responsibilities:
> Sales and curation of branded media properties:
Workplace Excellence(Season I, II & III) on CNBC TV 18 and Times Now.
Healthcare Evangelist of India(Season I) on India Today.
India Indeed: The power of giving back on India Today
> Closely working with Corporate Communication and Marketing Heads of
variety of organizations to suggest them value based investment in
branded media space.
> Concept sales and creating customized content solution for clients in
branded media space.
> Co-ordination with all the primary news channels like Times Now, India
Today, CNBC TV 18 etc.
> Continuous research to create new concepts and push them in the market.
> Client consulting and management
SkillTree Knowledge Consortium is a global think tank & advisory firm. It was commissioned to articulate the growth strategy, devise a collaborative approach and disseminate knowledge through various mind-sharing avenues. It is steered by a panel of experts with a core focus on spreading innovation. Our growth strategy initiatives are designed with the objective of taking the Indian knowledge economy to the global knowledge economy. SkillTree knowledge Consortium believes in its core values of innovation, thought leadership and mind sharing which, in-turn, create and build value of the institutions we work with.

American express

Consumer and Business Accounts (U.S.)

Dec 2015 – Jun 2016 · 6 mos · Gurugram, Haryana, India

> Customer satisfaction based on NPS.
> Process Excellence
> Financial Compliances of Corporate, business, and consumer accounts.
> Account servicing while keeping a check on compliances
> Dispute Handling

Customer SatisfactionProcess ExcellenceAccount ServicingDispute HandlingCustomer Service

Aiesec

Exchange Participant- UN Sustainable Development Goals

Sep 2015 – Nov 2015 · 2 mos · St. Petersburg, Russia

At the United Nations Sustainable Development Summit on 25 September 2015, world leaders adopted the 2030 Agenda for Sustainable Development, which includes a set of 17 Sustainable Development Goals (SDGs) to end poverty, fight inequality and injustice, and tackle climate change by 2030.
> Was responsible for training teachers and University students.
> Delivering events on youth leadership and the role of youth organizations in today's world.
> Sessions on resource management.
> Worked with trainees from more than 15 countries.

TrainingEvent ManagementResource ManagementLeadership

Aiesec

Local Committee President

Nov 2013 – Feb 2015 · 1 yr 3 mos · Amritsar/Ludhiana Area

Guiding operations in 3 cities Jalandhar, Ludhiana and Amritsar.- Elected by a majority of voting members to lead the local chapter comprising 120+ volunteers. Organizational Growth
> Overall responsible for Jalandhar office of AIESEC of more than 100 members with 10 diverse individuals on the leadership team.
> Represented the local office in multiple external and internal conferences and forums.
> Spearheaded the major strategic and financial decisions of the Jalandhar, Amritsar, and Ludhiana offices.
> Formulation & communication of Organizational Vision & Strategy.
> Directly leading a 15 member Executive Board.
> Directly leading a 50 member Management body.
> Bringing in and developing business locally and managing diverse stakeholders.
> Being the key organizational spokesperson.

Organizational GrowthStrategic Decision MakingStakeholder ManagementLeadership