Aug 2022 – Oct 2024 · 2 yrs 2 mos · New York, New York, United States

• Senior manager who set overarching product strategy and directed the design & implementation of mission-critical technical priorities

Jun 2019 – Aug 2022 · 3 yrs 2 mos · New York, New York, United States

• Senior manager leading process and new product development of high-priority company objectives servicing the complex but lucrative mortgage market

Feb 2019 – Jun 2019 · 4 mos · New York City Metropolitan Area

Jul 2018 – Jan 2019 · 6 mos · New York City Metropolitan Area

• Brought on to spearhead company’s first client onboarding efforts, participate in product redesign, and shore up overall operations.

Jun 2016 – Jan 2018 · 1 yr 7 mos · New York City Metropolitan Area

• Led operations team, direct corporate compliance efforts, and managed all company-wide projects for dynamic financial technology startup with $60 MM+ in venture capital funding.

Jun 2014 – May 2016 · 1 yr 11 mos · Irving, Tx

• Directed multi-phase development and implementation of proprietary software imaging system while working with multiple cross-departmental stakeholders to define scope, prioritize feature development and deliver essential functionalities

May 2013 – May 2014 · 1 yr · Irving, TX

• Managed relationship and work streams between the business and their primary client (FNMA) to effectively implement new processes, minimize servicing expenses, mitigate servicer/investor risk exposure, and maintain investor visibility into Green Tree’s business processes and overall portfolio performance.

Apr 2010 – Apr 2013 · 3 yrs · Irving, TX

• Designed, implemented, and managed the review process of >35,000 loans’ foreclosure proceedings in response to regulatory guidance provided by the Board of Governors of the Federal Reserve System.