Mohit Chauhan

Associate Consultant

Gurugram, Haryana, India4 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in data-driven insights.
Expert in customer segmentation and personalization strategies.
Skilled in delivering executive-ready presentations.

Stackforce AI infers this person is a data analytics professional with expertise in Fintech and user experience.

Contact

Skills

Core Skills

Data AnalyticsMachine LearningStakeholder ManagementData VisualizationUser Experience Research

Other Skills

Analytical SkillsBusiness InsightsBusiness Intelligence (BI)Customer SegmentationDashboardsData AnalysisDecision AnalysisDesign RoadmapHiveInsight GenerationKey Performance IndicatorsManagement Information Systems (MIS)Microsoft ExcelMicrosoft PowerPointMicrosoft Word

About

Analyst & strategy professional with 3+ years of experience in Python, SQL, advanced analytics, A/B testing, and customer segmentation. Proven record of applying statistical modelling and data-driven insights to enhance personalization, optimize campaigns, and adept at delivering executive-ready recommendations and measurable business impact. Pursued MBA from University of Delhi, Department of Business Economics. Dedicated professional driven by commitment to harness data driven insights for business success. Committed to fostering a positive work culture where collaboration, innovation, and continuous learning thrive.

Experience

American express

Analyst - data analytics & strategy

Jul 2022 – Present · 3 yrs 8 mos · Gurugram, Haryana, India · On-site

Workings as Analyst (strategy) in American Express's Enterprise Digital & Analytics (EDA) department, focusing on Credit and Fraud Risk (CFR), my team's primary role is to tailor offers for both merchants and non-merchants. We achieve this by utilizing Machine Learning models across various digital platforms, including web, mobile, and email. Our main goal is to boost revenue from these channels while simultaneously enhancing the customer experience and increasing user engagement.
Also,
1. Delivered executive-ready presentations and insights to Director/VP forums, securing roadmap approvals.
2. Helped Improving web/app revenue share from 28% → 35% through customer segmentation & personalization strategy.
3. Chaired cross-functional personalization working group (analytics, product, marketing, governance) to define KPI frameworks.
4. Designed Power BI dashboards reducing analysis turnaround by 20%, adopted by 10+ global teams.

PythonSQLMachine LearningPower BICustomer SegmentationPersonalization+2

Code brew labs

ui/ux intern

Jan 2019 – Jul 2019 · 6 mos

Strategized product & design roadmap by analyzing scope, estimating time-efforts and redefining teams’ goals
Performed user experience research (UX) for client requirement for developing a real estate application.

User Experience ResearchProduct StrategyDesign Roadmap