Kinshuk Sarkar

Operations Associate

Delhi, India6 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in capacity planning at Amazon.
Expert in data-driven strategic decision-making.
Strong leadership in cross-functional project management.

Stackforce AI infers this person is a strategic planner in the e-commerce and logistics industry.

Contact

Skills

Core Skills

Demand Supply PlanningProject ManagementBusiness Process ImprovementBusiness PlanningBusiness InsightsProblem SolvingPresentation Skills

Other Skills

Agile MethodologiesAmazon Web Services (AWS)Attention to DetailBusiness Relationship ManagementC++Customer ServiceData AnalysisData ManipulationDemand ForecastingDemand PlanningEnglishForecastingKey Performance IndicatorsLeadershipManagement

About

Highly analytical and results-driven management professional with a successful track record as a Capacity Planner at Amazon Customer Service. Proficient in leveraging historical and real time data to drive strategic and tactical business decisions, enhancing customer experience while optimizing cost-effectiveness. Skilled in market research, project management, cross-functional collaboration, and agile methodologies.

Experience

6 yrs 10 mos

Total Experience

3 yrs 5 mos

Average Tenure

4 yrs 11 mos

Current Experience

Amazon

4 roles

Sr Capacity Planner for CS (Middle East and Africa)

Promoted

Jan 2024 – Present · 2 yrs 4 mos · Hyderabad, Telangana, India

Achieving business excellence for standard CS metrics. Streamlining change management, tech adoption and process standardization for the Middle East CS planning teams and leading CS planning expansion into Africa markets

Demand Supply PlanningProject ManagementProgram ManagementStrategic CommunicationsPeople Development

Process Improvements and Standardization Specialist, APAC Capacity Planning team

Oct 2023 – Dec 2023 · 2 mos · Hyderabad, Telangana, India

Optimizing planning processes and implementing scalable solutions for APAC Inventory Planners

Business Process ImprovementBusiness PlanningAmazon Web Services (AWS)Problem SolvingStrategic ThinkingProject Management+2

Inventory Planner II, IN CP

Jul 2023 – Dec 2023 · 5 mos · Hyderabad, Telangana, India

Business PlanningKey Performance IndicatorsAmazon Web Services (AWS)Business Relationship ManagementDemand Supply PlanningQuality Control+23

Inventory Planner I

May 2021 – Jul 2023 · 2 yrs 2 mos · Hyderabad, Telangana, India

Driving Service Level excellence for Capacity Planning Team, Asia Pacific. Improving CX and Cost through strategy and analytics as Inventory Planner for the India market.

Business PlanningKey Performance IndicatorsAmazon Web Services (AWS)Business Relationship ManagementDemand Supply PlanningQuality Control+23

Samunnati financial intermediation & services private limited

Summer Intern

May 2020 – Jul 2020 · 2 mos

Business Development of Agri Inputs Division
Designed and Implemented the Agri Inputs Demand Generation Excel Sheet for use of FPOs and RMs for demand generation
Consolidated demand and analyzed net aggregate Agri Inputs Team demand generated from SPOC and Technical Support for RMs
MIS generation and Pain Point Discovery
Collated Daily MIS on Agri Inputs Units Requirements of FPOs via RMs, held brain-storming sessions to problem solve roadblocks
Designated as SPOC for 3 out of 5 Aggregators of Agri Inputs, working as liaison between Aggregators, Agri-Inputs, RMs & FPOs
Agri Inputs Strategy Paper
Research and PPT design on aspects of the Agri Inputs Industry like Farm Machineries, Seeds, Consumables, Equipment and Feed
Collation and Design of Presentation including work done by co-interns to form part of final Strategy Paper for CXO discussion

Key Performance IndicatorsBusiness Relationship ManagementBusiness InsightsProblem SolvingNegotiationPresentation Skills+3

Indian institute of management, shillong

2 roles

Research Associate

Promoted

Apr 2020 – May 2021 · 1 yr 1 mo

Independent Course on "Impact of Social Media Strategy on Retail Banking" at Indian Institute of Management, Shillong

Key Performance IndicatorsBusiness Relationship ManagementBusiness InsightsData ManipulationProblem SolvingNegotiation+9

MBA Candidate

Jun 2019 – May 2021 · 1 yr 11 mos

Business PlanningKey Performance IndicatorsBusiness Relationship ManagementDemand Supply PlanningBusiness InsightsData Manipulation+16

Indian institute of technology, delhi

Student Research Assistant

Aug 2014 – Mar 2015 · 7 mos · Delhi, India

Processing of Nylon-Polyester Bi-Component Fibers at SMITA Labs (Smart Materials and Intelligent Textiles)
Achieved Spin Extrusion compatibility and cohesion of immiscible polymers Nylon & Polyester into a single bicomponent fiber with increased tenacity of 40%

Key Performance IndicatorsProblem SolvingNegotiationPresentation SkillsAttention to DetailEnglish+1