Jan 2021 – Nov 2021 · 10 mos · New Delhi, Delhi, India

• Talent Management
• Project Management
• Change Management
• Performance Management
• Business Partnering
• Employee Engagement
• Rewards & Recognition

Jul 2020 – Jan 2021 · 6 mos

Aug 2019 – Jan 2021 · 1 yr 5 mos

• ⮚ Managing the complete employee life cycle – onboarding to exit
• ⮚ Collaborating with CoE teams to drive key organization mandates like Performance management, L&D
• ⮚ Building an internal and external talent pipeline for the critical roles of the business
• ⮚ End to End Talent Acquisition Support for roles across the organization

May 2018 – Aug 2019 · 1 yr 3 mos

• ⮚ Responsible for end-to-end recruitment for the business unit
• ⮚ Sourcing through diverse channels viz. LinkedIn, job boards, employee referral
• ⮚ Managing the entire candidate lifecycle right from sourcing, interviewing, offer negotiation to onboarding
• ⮚ Collaborating with business stakeholders (Sales & Distribution, Operations) in manpower planning and hiring projections
• ⮚ Analysing hiring trends and defining the right source mix for different roles
• ⮚ Ensuring cost optimization while meeting hiring needs within defined TAT
• ⮚ Driving end to end campus hiring program for Management and Engineering Graduates

Sep 2016 – May 2018 · 1 yr 8 mos · Gurgaon, India

• Recruitment
•  End to end recruitment of staff employed on minimum wages pan India by enabling relationship with various talent partners, skill development centers and institutes
•  Completing all the mandates for upcoming and operational properties as per the timelines
•  Ensuring fulfilment of manpower requirement at all times through various channels amidst high turnover rate
• Employee Engagement
•  Preparing the Engagement and Wellness Calendar for Cinemas across India
•  Conducting Annual Engagement Survey in a fair and transparent manner
•  Facilitating culture integration activities to promote Company Values and engagement attributes
• Payroll and Employee Relations
•  Handling employee grievances related to ESIC, F&F, PF, conflicts, absenteeism, disciplinary and integrity issues and resolving them satisfactorily
•  Drafting show cause notices and warning letters, as required, with appropriate investigation in disciplinary matters
•  Managing the bio metric attendance system by tracking attendance and leaves and preparing reports for payroll processing and HODs
•  Collating payroll, leave and attendance inputs for off roll employees (approximately 400) every month
• Reporting and Documentation
•  Ensuring complete documentation of employee files maintained at HO and the cinemas
•  Preparing and submitting Reports and Trackers (Recruitment Tracker, Exit Tracker, Appointment Letter Tracker, Confirmation Letter Tracker (Ops & HO), Head Count Report, Organization Structure, Mediclaim Reimbursement tracker, Mediclaim Addition deletion tracker)
•  Analyzing headcount and exit reports to develop action plans to fulfill manpower requirements

Aug 2015 – Sep 2016 · 1 yr 1 mo · Gurgaon, India

• Performance Management System
• 1) Successfully executed 3 PMS cycles in the role and ensured 100% coverage in each of these cycles within expected timelines
• 2) Facilitated calibration discussions to ensure ratings distribution is as per the bell curve
• 3) Ensured back end system readiness and troubleshoot inconsistencies
• 4) Conducted Performance Management System Training Sessions for New Store Management
• 5) Consequence Management for consistently low rated employees
• Succession Planning and Career Advancement for employees
• 1) Executed the Discovery Gold program to create internal talent pipeline and provide career advancement opportunities to key talent in the organization
• 2) Created career advancement plan for 400 employees and followed it up with 50% plan execution
• 3) Conducted Assessment Centers for Sr. Associates, Logistics Incharge and Head Cashier roles
• Process Excellence
• 1) Ensured timely delivery of monthly payroll inputs with 100% accuracy
• 2) Affected store transfers for >500 associates on a monthly basis
• 3) Set up an efficient grievance resolution mechanism to track and resolve >90% employee issues in a timely manner
• 4) Published monthly MIS to provide visibility to the store management on open positions

May 2014 – Aug 2015 · 1 yr 3 mos · Gurgaon, India

• Analytics
• 1) Prepared monthly attrition report for 170 stores across India to be used for operations review
• 2) Published a biweekly vacancy report through base model for regular vacancy mapping
• Shared Services Trackers
• 1) Tracking the performance against SLA of New Joining, ID Cards, TIC Generation, PF Challans, Exits, F&F and Cash Salary Disbursement at stores on a monthly basis
• 2) Maintained FT/PT conversion tracker, exit and absconding tracker
• Payroll Operations
• 1) Consolidated new joinee payroll inputs and exit/re-instatement inputs from 170+ stores
• 2) Coordinated with finance and stores for cash salary disbursement process and ensured robust communication for ~500 employees. Closed recon for this process by 10th of every month.
• Communication
• 1) Designed an effective communication strategy for re-launch of “Happy to Help” matrix to ensure clear understanding of grievance escalation process amongst employees
• 2) Executed strong communication around key C&B processes like profile updation on internal portal, PF withdrawal, NJ processes APL documentation
• Process Automation
• 1) Automated the new joiner bank account detail updating process to reduce salary disbursement discrepancies
• 2) Executed the automation of exit process to reduce F&F disbursement lead time

Apr 2013 – Sep 2013 · 5 mos · Chennai Area, India

• Recruitment and Staffing
• 1) Designed an executive training program to attract and develop fresh talent to create a pipeline for Assistant Manger roles in the Supply Chain function
• 2) Developed external bench in advance of need for Finance and Sales
• Assessment Centers
• 1) Coordinated with 45 active search partners to source profiles for Customer Executive role
• 2) Maintained recruitment tracker for shortlisted candidates and contributed in end-to-end execution of recruitment and selection procedure
• Greenfield Project
• 1) Provided insights to the project launch team on best practices and processes after performing external survey of female employees from Nokia plant in Chennai
• 2) Designed 30 day and 90 day induction program with multiple touch points with different stakeholders to assimilate new joiners into the organization culture and communicate expectations