Sep 2021 – Apr 2024 · 2 yrs 7 mos · Gurugram, Haryana, India · On-site

• Spearheaded the implementation and deployment of company-wide OKRs, aligning departmental
• objectives with strategic goals, resulting in increase in overall organizational focus and accountability.
• Designed, implemented and elevated Employee NPS scores by 15 points within 12 months through
• targeted engagement interventions, continuous communication, cross functional collaboration projects
• through data driven insights to enable cultural transformation.
• Job grading for Manager and above along with Job Evaluation ensuring competitive & equitable pay.
• Periodic employee life cycle and pulse surveys (30/60/90 days >90 days) for action planning.
• Orchestrated comprehensive feedback from over 1800+ employees bi-annually, utilizing insights to refine
• retention strategies and achieving a 20% reduction in turnover rate and enabling 40% retention of high
• pots through comprehensive retention framework.
• Automated performance management and feedback mechanism through HRMS promoting a culture of
• transparency and implemented bell curve to ensure cost optimization in alignment with budgets.
• Automated Change Management through Leena.ai with an 18% improvement within 8-months through
• targeted initiatives like codifying culture sessions, open house, AHM, AOP, CDP, workshops, off-sites.
• Implementation of monthly grading system, succession planning through assessment centers & CFM
• (Continuous Feedback Mechanism) across all functions to promote a performance centric culture.

Nov 2018 – Aug 2021 · 2 yrs 9 mos · India

• dentifying functional KPIs in alignment with business priorities and leadership and cascading the same
• downstream.
• Attrition management and control through in-built retention strategies in line with the framework.
• Talent management - Formulating and executing process and policy recommendations, succession
• planning, creation & implementation of development plans and moving talent around the organization.
• Revamped R&R, performance management, career progression plan across all the functions.
• Designed a comprehensive talent acquisition strategy that focused on sourcing top-tier candidates and
• enhancing candidate experience and cultural fitment through behavioural assessments.

May 2017 – Oct 2018 · 1 yr 5 mos · Gurugram, Haryana, India

• Established the HRBP function from ground up, aligning it with organizational goals and business
• strategy, while designing the HRBP operating model, defining functional roles, responsibilities and KPIs.
• Drove culture and change management interventions using data driven feedback loops gathered through
• the Office vibe periodic surveys.
• Spearheaded execution of D&I initiatives resulting in 25% increase in diversity through targeted hiring
• interventions, D&I dashboards, unconscious bias trainings with leadership to improve cultural mix.
• Partnered with business leaders to identify critical talent, culture and capability needs & ensuring buy-in
• from leadership and line managers to retain and develop the critical talent.
• Conducted stakeholder workshops to align HRBP objectives with business outcomes.
• Implemented Annual Performance Management across a group of 800+ employees and formulation of
• Bell Curve across all performance levels and strict adherence for functional cost optimization.
• Institutionalized structured communication frameworks across levels, enhancing policy adoption,
• leadership alignment and transparency across all levels.

Feb 2015 – May 2017 · 2 yrs 3 mos · India

• Spearheaded end-to-end lateral and leadership hiring strategy, aligning with current and future
• workforce planning needs for retail and corporate functions.
• Drove end to end performance management across all the functions in line with functional KPIs and
• enable constructive feedback mechanism for transparency and career development.
• Managed end-to-end employee relations, employee grievances, including investigation, documentation,
• and resolution while ensuring compliance with company policies and labor laws.
• Designed and executed OD interventions through awareness sessions for employees and managers on
• grievance handling and conflict resolution, POSH, and ethical workplace practices.

Oct 2009 – Feb 2014 · 4 yrs 4 mos · Bangalore

• Forecasting and analysing current and future staffing needs and plan talent strategy in line with business
• priorities and leadership.
• Implementation of OPEX model for people partner function to enable transparency and meritocracy.
• HR Transformation, systems and rewards - Re-imagined and digitized the HR function, R&R Framework,
• Employee Engagement, ESM and Annual Performance Management.
• Defined the KPI's for assessment center to enable internal laddering through career progression
• framework enabling stretched assignments and designated metrics followed by periodic reviews.
• Designed and implemented engagement interventions that strengthened leadership connect and
• improved employee satisfaction scores by 18% quarter-on-quarter