Nov 2021 – Aug 2022 · 9 mos · Ottawa, Ontario, Canada

• Managed all Relogix accounts, highlighted by Fortune 500 companies, government entities, and large healthcare networks. Drove a consultative SaaS sales process and client/partner relationship model; ensuring overall success, contract renewals, and expansions. Reviewed and interpreted legal contracts; collaborated with Legal to negotiate clauses. Launched, managed, and oversaw timely software and hardware projects by working closely and effectively with internal teams. Identified operational gaps and implemented process improvements to streamline workflows.
• Key accomplishments:
• Closed over $1M in direct client sales; assisted over $500K in partner sales
• Successfully closed and oversaw Relogix’s largest Corporate Real Estate study with a national financial institution
• Optimized Relogix’s project planning methodology, internally and externally

Oct 2021 – Nov 2021 · 1 mo

• Responsible for growing and maintaining the Shoebox client base in the medical industry. Collaborate closely with internal teams, including leadership, manage enterprise strategic accounts/channels, and oversee partner implementation projects.
• Key accomplishments:
• Collaborated with Product & Marketing to pivot product use-cases and go-to-market strategy
• Q2 2021 - exceeded quarterly target to achieve highest ARR in company history

Sep 2019 – Oct 2021 · 2 yrs 1 mo

Aug 2018 – Sep 2019 · 1 yr 1 mo

• Primary point of contact for all clients in the IT industry. Collaborate and connect with key business executives and stakeholders to meet strategic growth plans for Pivot + Edge and client organizations.
• Key accomplishments:
• Developed systems, processes, and tools for scaling client services operations
• Expanded recruitment strategies to attract and attain appropriate targeted talent including social media strategy, professional networking, and employee referrals

Mar 2018 – Aug 2018 · 5 mos

Sep 2016 – Mar 2018 · 1 yr 6 mos · Ottawa, Canada Area

• Primary point of contact for talent, employees, and community partners. Responsible for development, planning and execution of talent acquisition strategy, on-boarding new team members, managing company HR processes, and organizing company wide events.
• Key accomplishments:
• Grew company employee count by 73%, increasing MRR by 70k.
• Significantly improved overall employee engagement by implementing internal programming, and aiding in employee training and development.