Swati Billava

Operations Associate

Bengaluru, Karnataka, India2 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Achieved 82% reduction in overdue payments in 3 months.
Generated revenue of ~50.36Cr from 4000+ enrollments.
Built teams from scratch and thrived under pressure.

Stackforce AI infers this person is a Fintech Operations Manager with strong skills in revenue management and team leadership.

Contact

Skills

Core Skills

Operations ManagementStakeholder ManagementBusiness StrategyPnl Management

Other Skills

Analytical SkillsBloggingCommunicationCreative WritingCross-functional Team LeadershipCustomer ServiceData AnalysisDesignDigital MarketingEditingEnglishEvent ManagementHindiKannadaLeadership

About

Balancing life between spreadsheets and that perfect little squat! Gold medalist in college, until I threw a plot twist and chose a totally unrelated career path! Peak engineer behavior? (Not anymore.) When I’m not optimizing processes, you’ll find me obsessing over everything from time travel and space to startup ideas, science, fashion, vacation, and geopolitics (Don’t ask me if I like Trump). A bit dramatic? Definitely. OCD about work? Oh, you have no idea. Dreaming of climbing Everest and becoming a COO, just not in any specific order. If any of this sounds like your jam, let’s connect and debate the meaning of life (or just talk about business strategy).

Experience

Kenko ai india

Revops Manager

Aug 2024 – Present · 1 yr 8 mos

RevOps Manager at a SaaS platform for the fitness industry, where I seamlessly deal with cross-functional teams, strategies, data, product roadmap planning, sales training, and QC. Thanks to my mild OCD, you’ll always find my emails and spreadsheets looking pretty!
Hey, it’s only been a couple of months here, stay tuned for the next big update!

Cross-functional Team LeadershipData AnalysisSales TrainingQuality ControlOperations ManagementStakeholder Management

Newton school

3 roles

Operations Manager

Promoted

Mar 2023 – Aug 2024 · 1 yr 5 mos

From intern to a Manager in record time at Newton School, I built teams from 0-1.
Hired, trained and managed a team of 12 associates, worked closely with founders and VPs, and juggled everything from operations, sales training to revenue management like a pro.
Negotiated rates with NBFCs, closed deals, coordinated cross-functional teams, managed org-wide data, controlled revenue influx and outflow all while still managing to be an introvert, serving some cool looks and scaring people away with my poker face xD
My strongest suit? Thriving under high pressure and chaos, then turning it all into masterpiece.
Guess my OCD is my secret weapon!
Let’s talk numbers?
Handled the end to end NBFC process of 4000+ enrolments generating a revenue of ~50.36Cr
Curbed down the sem-payment overdue of 1.62Cr by 82% in a span of 3 months
Maintained NBFC conversion rate of 80% with optimum TAT
Improved the retention rate by 39%

Business StrategyQuality ManagementTrainingStakeholder ManagementOperations ManagementCross-functional Team Leadership+2

Operations Associate

Mar 2022 – Mar 2023 · 1 yr

Operations Intern

Jan 2022 – Mar 2022 · 2 mos

Collegedunia

Content Writer

Jul 2020 – Oct 2021 · 1 yr 3 mos

Was a professional campus storyteller at Collegedunia, turning college hunting into an adventure!
Whether it’s decoding admission drama or ranking chai spots on campus, I made info-packed content as fun as dorm gossip (but way more reliable).

Pratigya

Non profit organization

Jul 2020 – Nov 2020 · 4 mos

Elacup | menstrual cup

Digital Marketing Intern

Jul 2020 – Sep 2020 · 2 mos

Turned period talk into prime-time conversations!
As a digital marketer for Ela cups, I helped break taboos, build trust, and boost engagement- one bold campaign at a time.
From driving awareness to driving sales, proving even the most ‘taboo’ topics can trend.