Rakshith RN

Project Manager

Burwood, Victoria, Australia1 yr 2 mos experience

Key Highlights

Recent Engineering Management graduate with hands-on experience.
Skilled in stakeholder engagement and project lifecycle methodologies.
Proficient in Microsoft Project and CRM systems.

Stackforce AI infers this person is a recent graduate with a focus on Project Coordination and Operations in the Engineering sector.

Contact

Skills

Core Skills

Customer ExperienceCustomer CommunicationStakeholder EngagementBusiness Management

Other Skills

Analog Circuit DesignAnalog CircuitsApplication-Specific Integrated Circuits (ASIC)Arduino IDEAttention to DetailBudget ForecastingBudget ManagementBudget MonitoringBusiness DevelopmentC (Programming Language)CRM SystemsCadenceCadence VirtuosoClient Relationship ManagementCommunication

About

Recent graduate in Engineering Management from RMIT University (July 2025), actively seeking entry-level opportunities in Project Coordination, Operations Support, Business Management, and Service Delivery. Open to relocating across Australia for the right opportunity. My academic foundation is backed by hands-on experience in client relationship management, CRM systems, and business development from my time at Tata AIA (Citi Bank). I’m skilled in stakeholder engagement, budget monitoring, forecasting, and strategic planning, with a strong grasp of project lifecycle methodologies (Agile & Waterfall). With a Bachelor’s in Electronics and Communication Engineering, I bring practical exposure to embedded systems, IoT, and cross-functional collaboration. Proficient in Microsoft Project, Excel, Word, PowerPoint, Outlook, and OneDrive, I’m passionate about applying engineering and management principles to drive operational efficiency and contribute to impactful initiatives.

Experience

Probe cx

Customer Service Agent (Commonwealth Bank Project)

Nov 2025 – Present · 4 mos · Melbourne, Victoria, Australia · Hybrid

Delivering exceptional customer service for Commonwealth Bank clients as part of Probe CX’s banking support division.
Handle a high volume of inbound and outbound calls, assisting customers with account management, transaction support, and card services.
Ensure compliance with financial regulations, data security, and internal quality standards.
Collaborate with team members to achieve service-level targets and maintain high customer satisfaction scores.
Apply problem-solving and communication skills to resolve escalations efficiently and professionally.
Develop strong working knowledge of banking products, customer experience metrics, and process improvement initiatives.

Customer ServiceProblem SolvingCommunicationCustomer ExperienceCustomer Communication

Tata aia

Relationship Manager

Mar 2022 – Oct 2022 · 7 mos · Bengaluru, Karnataka, India · On-site

Building positive relationships with customers.
Assisting with generating new business.
Maintain client correspondence, preference and sales on CRM systems for sales and marketing purposes.
Identify key staff in client companies to cultivate profitable relationships.

Client Relationship ManagementCRM SystemsBusiness DevelopmentStakeholder EngagementBusiness Management