May 2023 – Aug 2023 · 3 mos · San Francisco Bay Area · Hybrid

• Selected as one ~ 70 teams to be incubated in Batch 16 of Berkeley SkyDeck Pad-13 by UC Berkeley. Took part in an intensive 3-month-long cohort with learning all-around product launch strategies from faculty and mentors affiliated with Berkeley Skydeck.

Oct 2022 – Nov 2022 · 1 mo · San Francisco Bay Area · On-site

• In-person Hero Training Pre-accelerator for 60+ entrepreneurs from around the world in San Francisco, Bay Area.

Apr 2022 – Jun 2022 · 2 mos · India · Remote

• Selected as a fellow in Blume Ventures' Lead Tribe Cohort 2 for female entrepreneurs for mentorship by successful startup founders in India.

Jul 2020 – Present · 5 yrs 10 mos

• Simplifying Marketing Analytics and Automation using Generative AI.
• Accepted into Berkeley SkyDeck Incubator by UC Berkeley, Intel LiftOff for AI Startups and TechCrunch Disrupt Startup Battlefield 200.
• Exhibited at Web Summit 2023 in Lisbon, Portugal, Startup Mahakumbh in New Delhi, India, Echelon X 2024 in Singapore and DigiMarCon in India.
• Graduated from Draper University (San Mateo, California), YC Startup School, GSV Ventures Startup
• Bootcamp, Blume Ventures Lead Tribe, NVIDIA Inception, Y Combinator Startup School and Microsoft for Startups Mentorship program.
• Prev:
• Built a product ecosystem for content creators. Bootstrapped growth to 5000+ creators globally. Launched MVPs & solutions with Web2 and Web3. Won prizes by IPFS/Filecoin, Polygon and Covalent and received a grant from Protocol Labs.
• Later pivoted to the current product in Marketing Analytics.
• Hosted an #SFTechWeek event for Creator Economy in Silicon Valley.

May 2017 – May 2020 · 3 yrs · Gurgaon, India · On-site

• Ameyo was acquired by Exotel.
• Previous roles:
• Product Manager [May 2018-Apr 2019]
• Associate Product Manager [May 2017-Apr 2018]
• Led omnichannel customer engagement and CPaaS products Fusion CX and Omni, as well as Ameyo
• integrations on web and mobile platforms for channels like Call, Web & in-app chat, chatbots, Social
• Media & Messengers, Email and SMS.
• Responsible for Unified Agent Desktop, App Framework, Customer 360, Social Index, Sentiment Analysis, Supervisor Dashboards, Live Monitoring & Reporting, Rule Engine and Ticket Routing among others.
• Executed technical integrations and business partnerships with WhatsApp for Business, Facebook,
• Twitter, LINE, Viber, Salesforce Classic & Lightening, Microsoft Dynamics, Freshdesk, Freshsales,
• Zendesk, Zoho CRM, Zoho Desk and in-house CRMs.
• Hired and trained new members in the Product Management team and mentored them through their skill and growth plan.
• Worked in a startup-like environment following Agile methodologies. Efficiently collaborated with C-level executives, Product Development, UI/UX, QA, Delivery, Projects, Customer Support, Professional Services, Pre-sales, Sales and Marketing teams in in-person as well as a global remote setup.
• Did roadmap & sprint planning, scrum ceremonies, customer & competition research, continuous product review & enhancement, user stories, UX wireframing, documentation and prioritization of deliverables.

Jun 2016 – Apr 2017 · 10 mos · Gurgaon, India · On-site

• Developed and successfully delivered Collection Risk Dialer for HDFC Bank, Ameyo Telephony
• Integration with Zendesk Ticketing Platform, and live user simulation.
• Tech stack: Java, GWT, Python, PHP, Javascript and PostgreSQL.

May 2016 – Aug 2016 · 3 mos · United States · Remote

• Worked as an Open Source Software Developer with Systers - an Anita Borg Institute Community to build a Google Glass Integration for GIS Crowd used by Peace Corps Volunteers (PCVs) in Guyana, South America.
• Utilized OHMD for capturing images and videos and geo-tagging them on the Crowdsourcing platform.
• Also built Closed Captions functionality for Google Glass.

Dec 2015 – Feb 2016 · 2 mos

• Mentor for Ushahidi projects for Systers, An Anita Borg Institute Community at Google Code-in 2015 and 2016.
• Guided students in the age group 13-17 years as they get to experience open source software development.

Feb 2016 – May 2016 · 3 mos

• Mentor at Learn IT Girl! which is a mentorship program for women around the world helping them to learn a programming language and build a project on the same.

Oct 2015 – Aug 2016 · 10 mos · San Francisco Bay Area · On-site

• SHE++ was a social enterprise started at Stanford University that empowers women to make their mark on the technology industry.
• Selected as one of the eleven international ambassadors in the 2015-2016 session.
• Visited Google, Facebook, Pinterest, Square, VMware, Medallia and Stanford University in San Francisco, Bay Area to understand the technology industry closely.
• Conducted MsHackers LearnUps and hackathons with Venturesity (now Skillenza) for women on campus. This series focused on CS subjects and professional trainers delivered the lectures. Launched Lean In Circle ShePlusPlus NIT Patna.

Oct 2015 – Oct 2015 · 0 mo · Houston, Texas, United States · Remote

• Mentored Open Source Day for Crowdsourcing for the Guyana Deaf Community at Grace Hopper Conference held on Oct'14-16, 2015 at Houston, Texas.

Aug 2015 – Feb 2016 · 6 mos

• Worked on the TYPO3 CMS for the web development tasks of Igalia's website.
• Re-created Twitter API 1.1 RSS feed for tt_news extension.

Apr 2015 – Sep 2015 · 5 mos

• Had the unique opportunity to work as an Open Source Software Developer to build a Crowdsourcing platform for Guyana Deaf Community using Ushahidi - an open source crowdsourcing platform.
• Shipped features for Peace Corps Volunteers (PCVs) posted as teachers in Guyana to identify, crowdsource and maintain information about differently-abled students who are unable to hear.

Aug 2014 – Dec 2015 · 1 yr 4 mos

• Selected among 177 GSAs across India out of 2000+ candidates. Supervised Google Student Club – NIT Patna and conducting events in liaison with Google at the college campus.
• Conducted Design Sprint for Prime Minister’s Office App Contest in collaboration with Google. Organised Appathon and More! Hackathon for Android with sessions on Online Marketing, Material Design and Entrepreneurship by Google Developer Group Organisers and Googlers.
• Attended the 3-day long GSA Summit covering a variety of technical topics at Pune, India.

Mar 2015 – Oct 2015 · 7 mos

• Analysed and judged submissions for Hackathons on HackerEarth for Idea, Code, Usability and Design.
• Evaluated projects for International Women’s Day Hackathon, Intuit Hackathon, IBM Bluemix Hackathon and Honeywell Hackathon.

Oct 2014 – Jun 2015 · 8 mos

• Selected as an MSP to promote Microsoft’s technologies and products on Campus.
• Promoted participation of women in Computer Science through the Microsoft Women in Tech Campaign.

Jan 2014 – Feb 2015 · 1 yr 1 mo · India

• Co-founded hungr.in, an online food portal which helped users to find restaurants for dining out as well as ordering and allowed the restaurants to increase their reach manifolds.
• Listed 30+ restaurants in Agra, Patna, Lucknow and Roorkee.
• hungr.in was selected for the Tata FirstDot Bootcamp supported by the Wadhwani Foundation in association with the National Entrepreneurship Network (NEN).
• Operations for hungr.in are now paused.