Sekhar Mohanty

Product Manager

Bengaluru, Karnataka, India12 yrs 1 mo experience

AI ML PractitionerAI Enabled

Key Highlights

Over 11 years of tech industry experience
Proven track record in product management
Passionate about user-centric product development

Stackforce AI infers this person is a SaaS Product Manager with expertise in customer experience and agile methodologies.

Contact

Skills

Core Skills

Product ManagementCustomer ExperienceStakeholder ManagementMarket AnalysisSoftware Development

Other Skills

AI-Powered platformAI/ML-driven toolsAWSAgile methodologyBuck-Boost converterCPQCompetitive AnalysisCross-functional Team LeadershipCustomer Relationship Management (CRM)E-CommerceElectrical EngineeringFedRAMP readinessHIPAA complianceLeadershipOral Communication

About

Sekhar has over 11 years of experience in the tech industry, with a strong background in customer service, customer trust, launching and scaling SaaS products, pricing, and cloud computing. He holds an MBA from Xavier Institute of Management and a certification in product management. As a product manager at Atlassian, he engages with stakeholders to understand their needs, gather insights, and drive product roadmap and priorities for the company's support ecosystem, which includes contact center, case management, document management, and consent center. He works closely with solution architects, UX designers, developers, and data analysts to drive solution/system design, feature development, and measuring impact. He also led the remediation of audit finding gaps for HIPAA readiness, FedRAMP readiness, access control, and data privacy and protection. Sekhar is passionate about creating user-centric and value-driven products that solve real-world problems and deliver positive outcomes. He has a proven track record of leading successful projects and teams, such as winning national level case competitions, achieving lean sigma yellow belt certification, and implementing an AI-powered learning management platform. He is always eager to learn new skills and technologies and apply them to his work. He strives to make a difference in the world through his products and his collaboration with others.

Experience

12 yrs 1 mo

Total Experience

2 yrs 5 mos

Average Tenure

2 yrs 5 mos

Current Experience

Nutanix

Senior Product Manager

Dec 2023 – Present · 2 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

Build AI/ML-driven intelligent tools to elevate customer experience and productivity while driving down escalation volume and cost per user. Focus on optimizing key performance metrics such as First Time Resolution (FTR), Turnaround Time (TAT), Average Handle Time (AHT), Customer Satisfaction (CSAT), and Net Promoter Score (NPS) at scale."

AI/ML-driven toolscustomer experienceproductivitykey performance metricsProduct ManagementCustomer Experience

Atlassian

Product Manager

Oct 2020 – Nov 2023 · 3 yrs 1 mo · Bengaluru, Karnataka, India

As a product manager, Sekhar is responsible for engaging with users to understand their need, bridge the gap between stakeholders and product development, gather insight to drive product roadmap and priorities & maintain product backlog and define success for support ecosystem(contact center, case management, document management, consent centre)
He also Work closely with solution architects, UX designers, developers, data analysts to drive solution/system design, feature development and measuring impact.
He spearheaded the effort to remediate audit finding gaps and implement robust measures for HIPAA, FedRAMP, access control (IAM), and data privacy and protection.
And Led the scrum team using Agile methodology and scrum practices

stakeholder engagementproduct roadmapproduct backlogAgile methodologyHIPAA complianceFedRAMP readiness+2

Vmware

Product Pricing and Packaging

May 2018 – Sep 2020 · 2 yrs 4 mos · Bengaluru, Karnataka, India

As Business Analyst, Sekhar is responsible for engaging with Business Units to elicit requirements on pricing and packaging of product, performing operational fit gaps analysis, managing Product SKU styles, changes. Pricing definition, licensing for Go-To-Market to enable quoting, billing, order booking and provisioning of SAAS SKUs. Sekhar is also responsible for supporting company wide transformation projects (Implementation of SAP, CPQ) as well as internal process improvement projects.

pricing analysispackaging managementoperational fit gaps analysisSAP implementationCPQProduct Management+1

Skills alpha

Product Manager

Apr 2017 – May 2018 · 1 yr 1 mo · Pune Area, India

As a product implementation Manager, Sekhar was responsible for new feature development and end-to-end implementation of an AI-Powered cloud-based learning management platform at the client’s end and helping them to increase adoption post-implementation. Sekhar was also responsible for designing and maintaining a fault-tolerant, scalable hosting platform using AWS.

feature developmentAI-Powered platformcloud-based solutionsAWSProduct ManagementSoftware Development