Aniket Baheti

CEO

Bengaluru, Karnataka, India13 yrs 10 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Led automation for 400 million customers at PhonePe.
  • Founded Peacock Solar, accelerating clean energy access.
  • Expert in FinTech and renewable energy sectors.
Stackforce AI infers this person is a Fintech and Renewable Energy expert with strong operational and strategic leadership skills.

Contact

Skills

Core Skills

Experience StrategyMerchant JourneyProcess DesignAutomationClean EnergyBusiness DevelopmentData-techFinanceOperations ManagementLogisticsEnergy ConsultingProject ExecutionCrm ImplementationConsulting

Other Skills

AnalysisAnalyticsArtificial Intelligence (AI)Business AnalysisBusiness IntelligenceBusiness StrategyCRMCommunicationCompetitive AnalysisCustomer ExperienceData AnalysisERPEngineeringFinancial ModelingLeadership

About

Having worked in early stage setups to established corporates, I've honed my problem solving skills for challenges at all stages of building businesses. Latest interests lie in FinTech, SMB-Tech & startup services.

Experience

Phonepe

3 roles

CX Strategy Head, Consumer Payments & Principal Nodal Officer, PhonePe

Promoted

May 2025Present · 10 mos

Head, Merchant Experience

Jul 2022May 2025 · 2 yrs 10 mos

  • Leading experience strategy initiatives across merchant journey from acquisition to monetization for PhonePe's 35 million merchants accepting payments via PhonePe payment stack
Experience StrategyMerchant Journey

Head of Support Strategy, Consumer Payments

May 2020Jun 2022 · 2 yrs 1 mo

  • Led Process Design, Automation Platforms, Content & Business Intelligence functions to design experience & scale it via automation for 400m customers using PhonePe.
  • Achieved industry best efficiencies to bag Cx Gamechanger Award by Freshworks in 2021.
Process DesignAutomation

Peacock solar

Founder & CEO

Jul 2017Apr 2020 · 2 yrs 9 mos · Bengaluru, Karnataka

  • Launched & scaled Peacock as a household brand aimed at accelerating access to clean energy for India's 50 million households by optimizing traction channels & scaling operations. Bagged international recognitions & a grant by US-India Clean Energy Finance for implementing innovative financing for distributed energy systems.
Clean EnergyBusiness Development

Sangam ventures

Entrepreneur In Residence

Jul 2017Apr 2019 · 1 yr 9 mos · New Delhi Area, India

  • Built upon the thesis for leveraging data-tech and finance to accelerate residential solar adoption by mass market middle income households and incubated Peacock Solar as a leading residential solar brand.
Data-TechFinance

Amazon

BOLD Manager - Operations

May 2015May 2017 · 2 yrs · Hyderabad

  • Selected for Amazon's Building Operations Leadership Development (BOLD) Program for India. Built exposure to end-to-end order fulfillment process, return & refunds management, complete logistics & transportation systems & handling customer queries. Managed large teams of CS agents and experience metrics
Operations ManagementLogistics

Mitcon consultancy and engineering services ltd

Chief Consultant

Nov 2012Apr 2014 · 1 yr 5 mos · Mumbai Area, India

  • Managed P&L responsiblity for Mumbai division of MITCON's Energy & Carbon Services Consulting. Build an international client base, assisted in project execution and realized revenues.
Energy ConsultingProject Execution

Deloitte consulting

Business Analyst

Jun 2009May 2011 · 1 yr 11 mos · Hyderabad Area, India

  • Consulted fortune 500 companies for their CRM implementations.
CRM ImplementationConsulting

Education

Indian School of Business

Master of Business Administration (M.B.A.) — Marketing & Operations

Apr 2014Apr 2015

Indian Institute of Technology, Madras

Dual Degree (B.Tech & M.Tech.) — Mechanical Engineering with specialiazation in Energy Technology

Aug 2004Apr 2009

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