Jun 2023 – May 2024 · 11 mos · Bengaluru, Karnataka, India · Remote

• Manage End to End Program Delivery and Recruitment services for value networks across global deliver centres in APAC, EMEA,AMERICAS.
• 1) Delivery & Client Engagement
• 2) Practice Development & Thought Leadership
• 3) Strategic sourcing and engagement
• 4) Organizational Change Management
• 5) Human Capital Management
• Talent Management
• Performance & Rewards
• Resource Management
• Project Strategy
• Learning and development of internal team members
• Goal setting & Career Development planning and coaching
• 6) End to End Recruitment Operations
• 7) P&L Management
• 8)Process Streamline
• 9) LBNL effective Stakeholder management

Apr 2021 – Jun 2023 · 2 yrs 2 mos · Bengaluru, Karnataka, India

• Pontoon is a people-first organization. We architect innovative solutions that enable our clients to achieve optimal business outcomes and stay ahead of future challenges.
• The world of work is evolving and through bigger thinking, bigger innovation and bigger reach, we help you reimagine your way forward @www.pontoonsolutions.com
• Roles & Responsibility;
• Program delivery & Client Engagement, Manage RPO accounts globally across UK -Midlands, Scotland, Ireland, Sweden, Egypt for IT Giants. Manage a team span of 45+ based across India, UK & Poland.

Feb 2019 – Apr 2021 · 2 yrs 2 mos · Bangalore, India

• 1) Delivery & Client Engagement
• 2) Practice Development & Thought Leadership
• 3) Business Development
• 4) Organizational Change Management
• 5) Human Capital Management
• Talent Management
• Performance & Rewards
• People Strategy
• Learning and development of internal team members
• Goal setting & Career Development planning and grooming
• 6) End to End Recruitment Operations & Career Counsel Operations Management
• 7) P&L Management
• 8)Process Set Up
• 9) VSM
• 10) SOP Writing

Jun 2016 – Jan 2019 · 2 yrs 7 mos · Bangalore

• Heading the FTE Recruitment Solutions Vertical
• Connect with clients to obtain more requirements
• Ensure all KRA's & TAT's are Met
• SUpport Business Development
• Client Relationship Management
• Train & Coach Team Managers to become the next level Leaders
• Ensure the revenue target is met month on month
• Manage Attrition & grievances handling

Jul 2015 – Jun 2016 · 11 mos · Bangalore, Karnataka, India

• Managing E2E recruitment ,Head the Presales division, Sales pitch and process monitoring, Showroom sales management, people management and client management. Process mapping n streamlining. Qualify all leads generated, process management n executive presentations.

Jul 2013 – Feb 2015 · 1 yr 7 mos · Bengaluru Area, India

• Management of 150 + members working out of 2 Shifts( APAC & EMEA) who are involved in Quality Assurance of end to end Back ground Verification.
• Role: E2E Recruitment,Client management , People Management, Attrition management, process management, Ensure team meets the the Key metrics or KPI's as per SLA, Leave Management, Monthly 1-O-1's. Appraisal discussions & Scoring, Weekly Dashboard calls handling, Escalations handling, Daily Calls, Queue Allocation, Volume Handling, Interact with support teams, verification teams, and act as a interface between, Customer, candidate & partner- Verification team.Interviewing and shortlist candidates for Hiring.
• Training Newbies, Creation of SOP's and create new metrics to measure team performance.
• Monthly evaluation of employees in the team and rating them for incentives.

May 2008 – Jul 2013 · 5 yrs 2 mos · Greater Bengaluru Area

• Sourcing and Supply chain Management- P2P specialist.
• Role: People Management, Attrition management, process management, Ensure team meets the the Key metrics or KPI's as per SLA, Leave Management, Monthly 1-O-1's. Appraisal discussions & Scoring, Weekly Dashboard calls handling, Escalations handling.
• Additional Project involvement- Deflation Project, Clean Up Project, VSM project
• Courses: SPSM Certified from Next Level Purchasing USA.
• TRainings & Certifications: Lean Trained Tested
• Green Belt Trained & Tested ( DMAIC)