Ilan Avner

Product Director

Petah Tikva, Center District, Israel30 yrs 3 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in voice conversational AI and VoIP technologies.
  • Proven track record in leading cross-functional teams.
  • Innovative solutions for enterprise communication environments.
Stackforce AI infers this person is a Telecommunications expert with a focus on VoIP and conversational AI solutions.

Contact

Skills

Core Skills

Product ManagementVoipConversational AiSipEmbedded SystemsC++Cti

Other Skills

ClearCaseEthernetGitHigh Performance ComputingIntegrationLinuxNetwork SecurityNetworkingObject Oriented DesignProject ManagementServer Side ProgrammingSocket ProgrammingSoftware DesignSoftware Design PatternsSoftware Development

About

As Director of Product Management, I lead the strategic development and direction of AudioCodes' Session Boarder Controller (SBC) VoiceAI Connect and Live Hub communication platforms. With extensive expertise in voice conversational AI, I’m passionate about shaping the future of intelligent voice interactions. My focus lies in creating scalable, cutting-edge solutions that integrate seamlessly into enterprise communication environments. Over the years, I’ve successfully managed large, cross-functional teams to deliver innovative products under tight deadlines and budget constraints, while ensuring ongoing product maintenance. My technical expertise spans networking, Voice over IP (VoIP), and conversational AI, enabling me to act as a bridge between product vision and technical implementation. Throughout my career, I’ve served as a technical authority in key technologies, including VoIP, SIP, network security, and real-time multi-threading architecture.

Experience

Audiocodes

3 roles

Director of Product Management at AudioCodes

Promoted

Jan 2018Present · 8 yrs 2 mos

  • Heading the product management of AudioCodes Mediant Session Border Condoler (SBC) product line.
  • Session Border Controllers are essential element in any modern unified communications and contact center solutions, providing security, seamless connectivity and high voice quality for enterprises, service provides and cloud real time communication services.
  • As part of my role, I am also heading the technology and architecture of AudioCodes Voice.AI Gateway, a new service that extends the SBC role to bring telephony voice engagement channels to text-based chatbots, broadening their reach, usability and personalization.
VoIPSIPTelecommunicationsNetworkingNetwork SecurityProduct Management

SIP-SBC Group Leader

Promoted

Jan 2012Jan 2018 · 6 yrs

  • Leading a group of 18 developers and team leaders responsible for all core engine aspects of the SBC and developing the product from the grounds up.
  • Leading the continued development of AudioCodes legacy media gateway products line.
  • The SBC is AudioCodes strategic product. The SBC is a network device located on the border of VoIP networks which provides:
  • VOIP Application firewall,
  • VOIP signaling system translator.
  • Audio and video codec Transcoder.
  • VOIP traffic monitoring and policies enforcement.
  • Acting as an HTTP Reverse Proxy.
VoIPSIPTelecommunicationsNetworkingProject Management

Senior Team Leader – SIP (Session Initiation Protocol)

Jan 2001Jan 2012 · 11 yrs

  • Leading a team (7 developers) responsible for all SIP design and implementation within the company. I was the main authority on all SIP development matters. Most of the development was done in embedded C++ (Linux OS).
  • The project included:
  • SIP stack implementation
  • Generic SIP software infrastructure for all SIP applications
  • A SIP application that serves as an IP interface for Audiocodes’s
  • gateways.
  • SIP proxy server
SIPC++LinuxEmbedded Systems

Tundo

Software Team Leader

Jan 2000Jan 2001 · 1 yr

  • Leading a team (design\​implementation) responsible for developing a PBX external interface to third party CTI applications.
  • The code was developed using C++ (VXworks\​Windows OS)
C++CTITelecommunications

Easy run communication software systems

Senior Software Engineer

Jan 1996Jan 2000 · 4 yrs

  • Key developer in several central projects including PBX development, and several CTI (computer telephony interface) applications.
CTITelecommunications

Education

The Hebrew University of Jerusalem

Bachelor of Applied Science (B.A.Sc.) — Computer Science & Accounting

Jan 1992Jan 1995

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