Chetan C

CEO

Bengaluru, Karnataka, India14 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years in Customer Success and Talent Acquisition
Generated 80L revenue in two years
Multiple awards for outstanding performance

Stackforce AI infers this person is a Talent Acquisition Manager specializing in Product roles within the recruitment consultancy industry.

Contact

Skills

Core Skills

Talent AcquisitionStakeholder ManagementProduct Management

Other Skills

Account ManagementCoaching & MentoringData AnalysisEnd to End RecruitingLeadershipMotivational SpeakingRPOTeam ManagementTime Management

About

With more than 11 years of experience in Customer Success and 4+ years in talent acquisition, I am a dedicated and data-driven TA Manager, specializing in Product roles. Currently, I work at Target HR, a leading recruitment consultancy that helps clients find the best talent for their businesses. My mission is to find great people and find them great careers, by having meaningful conversations, understanding their values and aspirations, and matching them with the right opportunities. I have proven skills in stakeholder management, negotiation, sourcing, interview coordination, and candidate engagement. I have also generated significant revenue for the company and received multiple awards for my performance. I am always looking to grow my skills, network, and impact in the hiring domain.

Experience

Target hr

2 roles

TA Manager - Product & Leadership

Promoted

Aug 2022 – Present · 3 yrs 7 mos

> Handling a Team of TA Consultants
> Handling Multiple Clients
> Managing Accounts
> Specialization in Product and Leadership Roles

End to End RecruitingRPOAccount ManagementTalent AcquisitionStakeholder Management

Lead TA Consultant

Feb 2021 – Aug 2022 · 1 yr 6 mos

Achievements:
Employee of the Quarter (Q1, Q2 & Q3) for the year 2022
Employee of the year 2022
Generated 80L revenue to the company in 2 years (2021 & 2022)
Worked closely with my director to create a Product Dashboard
Roles & Responsibilities:
Requirement Understanding-Meeting & interacting with the stakeholders to discuss various parameters and timelines and to understand the requirements to improve the hiring processes.
Excellent Stakeholder Management, Negotiation and Management skill.
Expertise in the areas of recruiting, sourcing, interview coordination, Drive Coordination, Post offer follow up (Candidate and Client Engagement)
Sourcing potential candidates through different platforms (ex: Linkedin, Instahyre, Naukri, Candidate Reference, Internal Database)
Worked on job descriptions & interview questions that reflected each position's requirement.
Proficient in recruiting candidates from junior level, senior level to Executive Level (Leadership Hiring)
Placing Job Vacancies on websites, filtering responses, creating databases of professionals with relevant profile; communicating, reviewing, and short-listing candidates for further rounds.
Good Candidate Experience, Vendor Management, Interview Drives.
Managing Account for multiple Clients and handling “Product vertical” at TargetHR
Working on various operational work such as Vendor Management, employee engagement, Internal Team Management

End to End RecruitingTalent Acquisition

First advantage

Team Leader Operations

Feb 2019 – Jan 2020 · 11 mos · India

Handling a team of 25-30 associates.
Setting right expectation and ensures my team achieves the daily and monthly target, also aim for incentives.
Daily review with the Manager on how we are trending as a team.
Send SOD & EOD report to the management and ensure no backlog is carried to the next day.
Attend Client Management Team calls and clear all the escalated cases.
Taking team meetings on a regular basis to discuss their previous day’s performance, appreciate the best performer.
Coaching and Feedback to ensure agents API (Annual Performance Incentive) scores are met and reduce errors.
Regular Rewards & Recognition to the team members.
Team bonding activities to increase a good rapport with the team members.

[24]7.ai india

Team Leader

Nov 2013 – Jan 2019 · 5 yrs 2 mos · Bangalore Urban, Karnataka, India

Achievements:
Monthly Champion: March, August, December 2014
Quarterly Champion: Sep – Oct – Nov 2014
Star Performer: Oct 2014 to Feb 2015.
Best Employee of the year 2014 – 2015.
Best Team Leader award for having 2 attritions in one year.
Bedrock Certified by Operations and Organizational Development team to move to next level.
Roles & Responsibilities:
Handling a team of 20-23 agents.
Setting right expectation and ensures my team achieves the client set target and aim for incentives.
Attending client calls and sending team review to the management on a weekly basis.
Taking team meetings on a regular basis to discuss their previous day’s performance, by sharing best practices set a
target for the current day.
Coaching and Feedback to ensure scores are met and BQ agent’s performance is improved.
Regular Rewards & Recognition to the team members.
Team bonding activities to increase a good rapport with the team members.

Rai advertising ltd

Assistant Manager Marketing Division

Aug 2011 – Oct 2013 · 2 yrs 2 mos · Bangalore Urban, Karnataka, India

Preparing and delivering presentations to new and existing clients
Taking the lead in internal briefing sessions and handling client meetings
Translating clients briefs into actionable communication assets and strategies
Leading role in brand positioning and media planning

Uni-solutions pvt ltd

Telesales Representative

Aug 2010 – May 2011 · 9 mos · Bangalore Urban, Karnataka, India

Interacting with customers through a software called dialer on a day to day basis
Customers were contributing amount for special children
Successfully achieving target on a monthly basis