Nishant Kumar

VP of Engineering

Noida, Uttar Pradesh, India13 yrs 8 mos experience
Highly Stable

Key Highlights

  • Expert in scaling fintech products and user bases.
  • Proven track record in product lifecycle management.
  • Strong leadership in cross-functional team environments.
Stackforce AI infers this person is a Fintech Product Leader with expertise in user experience and product management.

Contact

LinkedIn

Skills

Core Skills

Product ManagementProduct LeadershipCustomer ExperienceRisk ManagementTeam Leadership

Other Skills

AgileAim HighAnti-money LaunderingAttention to DetailCoachingCompetitive AnalysisConsumer InternetConsumer ProductsCustomer EmpathyCustomer Experience DesignCustomer OnboardingCustomer Satisfaction (CSAT)Customer ServiceDefining RequirementsDeveloping Team

About

As a consumer facing product owner, I deliver the product vision, strategy and roadmap at org wide level in addition to internal and external stakeholders. My Vision: Design and drive product teams to deliver superior results through collaboration and empowerment Lead product teams with clarity and conviction through challenges of limited resources and conflicting priorities Lead all aspects of product lifecycle management from ideation to end of life, working across functions to ensure the ongoing success of the entire product line Let's connect and create something innovative. I'm reachable at nishant.keshri91@gmail.com Specialties: Product Team Management, Product Roadmap, Product Vision, Fintech, UI/UX, Strategy Planning, Agile, Regulatory Compliance, Consumer Internet, Payments, Internet Products, Platform Products, Regtech

Experience

Kotak811

VP - Product

May 2024 – Present · 1 yr 10 mos · Noida, Uttar Pradesh, India

  • Product Leader at Kotak811 (Digital Arm of Kotak Bank): Responsible for customer onboarding (fincrime), fraud risk & customer care product verticals.
  • Customer Onboarding: 811 is on a growth spree where I'm working at the vision of scaling the user base to 5x via digital & assisted channels.
  • Fraud Risk: Real-time fraud scoring, controls, and intelligence. Scam prevention and Account Takeover (ATO) protection. Operational tooling and case review platforms.
  • Customer Service: Build service use cases on 811 App with the north star being to reduce customer touchpoints at call centres.
  • Leading a cross functional team to guide product strategy towards automation, AI-powered decisioning, and proportional self serve controls
Consumer ProductsProduct LeadershipPlatform ProductsProduct Management

Paytm payments bank

4 roles

Director

Promoted

Apr 2022 – May 2024 · 2 yrs 1 mo

  • Product leader with experience in building KYC, KYB, Wallet, Savings A/c, Current A/c Products, Login & Authentication Products. Also responsible for the core-bank products.
  • Led a team of Product Managers to drive the product initiatives
Hate wasteCustomer EmpathyProduct LeadershipAim Highcustomer obsessionProblem Solving+7

Deputy General Manager

Nov 2020 – May 2022 · 1 yr 6 mos

  • Product Manager for responsible for bank wide customer onboarding including KYC/KYB & transaction monitoring services. Also led Current & Savings A/c products
Customer Satisfaction (CSAT)Product QualityProduct RequirementsCompetitive AnalysisDefining RequirementsKey Performance Indicators+5

Assistant General Manager

Promoted

Apr 2019 – Nov 2020 · 1 yr 7 mos

  • Built and launched the fixed deposit, salary account & service account stack, scaled them up for usage by millions of users. Also built & enhanced the the Risk & Anti-money laundering & transaction monitoring services as a common stack to be used across the bank for multiple use cases.
Attention to Detail

Senior Manager

Sep 2018 – Apr 2019 · 7 mos

Pwc

Management Consultant

Apr 2018 – Sep 2018 · 5 mos · Bangalore

  • Management consulting in the supply chain vertical

Adani green energy limited

Manager (Adani Business Leadership Program)

May 2016 – Apr 2018 · 1 yr 11 mos · Ahmedabad Area, India

  • Worked out of CEO's Office and led strategic assignments to improve top line & bottom line of Adani Green. Key focus areas: Growth, organization structure, process excellence, cost optimization

Tata steel

Manager (Projects)

Jul 2011 – Apr 2015 · 3 yrs 9 mos · West Bokaro

  • Led capital expenditure projects for Tata Steel

Education

Indian School of Business

Master of Business Administration (M.B.A.) — PGP

Jan 2015 – Jan 2016

NIT ROURKELA

Bachelor of Technology (B.Tech.) — Mechanical Engineering

Jan 2007 – Jan 2011

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