Pankaj Sharma — Technical Recruiter

Steering Global Talent Acquisition at HighLevel, our team powers the SaaS revolution — connecting visionary talent with an innovation-driven organization that’s redefining how businesses scale through automation and customer engagement technology.As a results-driven Global Talent Acquisition Leader, I specialize in building and scaling high-performing, tech-forward talent ecosystems across India, USA, Mexico & Philippines. My mission is to enable global growth for high-velocity SaaS organizations by aligning hiring strategy, employer brand, and workforce readiness with dynamic business objectives.Key Highlights:-Built global hiring engines supporting SaaS functions across Customer Success, Sales, GTM Operations. Engineering & Product.Reduced time-to-hire by 30% and improved new-hire retention to 90% through data-led sourcing, structured hiring frameworks, and an exceptional candidate experience.Hired and scaled 500+ global professionals, enabling HighLevel’s rapid expansion across multiple markets.Established regional market intelligence (India, USA, Mexico, Philippines) to guide compensation design, workforce planning, and recruitment channel optimization.What I Bring to the SaaS World:-Global mindset, SaaS agility: I translate global talent goals into region-specific strategies that adapt to the pace and volatility of SaaS growth cycles.Data-meets-people leadership: I blend analytics and empathy to hire not just for skill, but for culture, collaboration, and customer obsession — traits critical in SaaS success.Scalable talent architecture: From setting up a recruiting hub in India, North America & Philippines, to implementing bilingual hiring frameworks in Mexico, I build repeatable, tech-enabled hiring systems that scale alongside the product.Passionate about connecting great people with great purpose — one hire at a time, fueling the global SaaS growth story.

Stackforce AI infers this person is a Global Talent Acquisition Leader in the SaaS industry.

Location: Jaipur, Rajasthan, India

Experience: 8 yrs 6 mos

Skills

Global Talent Strategy
Saas Hiring

Career Highlights

Reduced time-to-hire by 30%
Achieved 90% new-hire retention
Hired and scaled 500+ global professionals

Work Experience

HighLevel

Global Talent Acqusition Partner (1 yr 7 mos)

LoginRadius

Partner - Global Talent Acquisition (2 yrs 1 mo)

Matellio Inc.

Senior Specialist - Global Talent Acquisition (1 yr 2 mos)

Freelance (Self employed)

Specialist - Talent Acquisition (1 yr 4 mos)

Black Turtle

Team Lead - Talent Acquisition (2 yrs 3 mos)

Education

Master of Business Administration - MBA at University of Engineering & Management - Jaipur

Bachelor of Commerce - BCom at University of Rajasthan

Pankaj Sharma

Technical Recruiter

Jaipur, Rajasthan, India8 yrs 6 mos experience

AI Enabled

Key Highlights

Reduced time-to-hire by 30%
Achieved 90% new-hire retention
Hired and scaled 500+ global professionals

Stackforce AI infers this person is a Global Talent Acquisition Leader in the SaaS industry.

Contact

Skills

Core Skills

Global Talent StrategySaas Hiring

Other Skills

Artificial Intelligence for BusinessBusiness StrategyClient ManagementCommunicationData ReportingData-Driven RecruitmentDepartment BudgetingEmployee Learning & DevelopmentEmployer BrandingGlobal Talent AcquisitionHuman ResourcesIntercultural CommunicationPerformance ManagementProfessional CommunicationRecruiting

About

Experience

Highlevel

Global Talent Acqusition Partner

Aug 2024 – Present · 1 yr 7 mos · Dallas, Texas, United States · Remote

One comprehensive marketing solution to elevate your business—HighLevel has everything you need to thrive!
Key Responsibilities & Impact:
Lead end-to-end hiring across India, USA, Mexico, and the Philippines, supporting global functions.
Partner with senior leadership to define and execute scalable, data-driven recruitment frameworks that align with HighLevel’s rapid growth goals.
Build and maintain diverse global talent pipelines for critical SaaS roles, ensuring alignment of skills, culture, and business objectives.
Introduce regional market intelligence to refine sourcing strategies, optimize cost-per-hire, and enhance employer branding in each geography.
Collaborate cross-functionally to elevate candidate experience, standardize interview processes, and improve time-to-hire by 30% while achieving 90% new-hire retention.
Spearhead bilingual recruitment programs in USA, Mexico and the Philippines for global operations.
Partner with the People Team and Talent Ops to ensure compliance, scalability, and seamless onboarding across multiple time zones and markets.
Core Focus Areas:
🌎 Global Talent Strategy
💻 SaaS Hiring
📊 Data-Driven Recruitment
🎯 Employer Branding & Candidate Experience
🤝 Stakeholder & Leadership Partnerships

Global Talent AcquisitionData-Driven RecruitmentEmployer BrandingStakeholder ManagementGlobal Talent StrategySaaS Hiring

Loginradius

Partner - Global Talent Acquisition

Jul 2022 – Aug 2024 · 2 yrs 1 mo · Vancouver, British Columbia, Canada · Remote

LoginRadius is at an exciting moment in its trajectory. It is ranked #1 in CIAM Technology by Forrester and CIAM Industry Leader by KuppingerCole. We manage digital identities of over 1 billion users globally including users of many Fortune 1000 companies.
With our industry-leading identity platform, we are targeting a $24B revenue opportunity market which is growing over 23% YoY. In this journey, we have an amazing team, partners and investors including Microsoft (which joined us as part of our $20M Series A).
COVID has accelerated the need for consumer-facing digital transformation like never before. Brands need to build amazing digital experiences, need to secure the customers accounts and data, and protect their customers’ privacy. The LoginRadius Identity Platform sits at the intersection of Experience, Security and Privacy; thus, we are working on to drive huge growth and massive expansion in the identity space.
Learn more at: https://www.loginradius.com/

Matellio inc.

Senior Specialist - Global Talent Acquisition

Apr 2021 – Jun 2022 · 1 yr 2 mos · Jaipur, Rajasthan, India · Remote

Matellio is a Silicon Valley-based software engineering services company, headquartered in San Jose, USA, backed by a team of 250 professionals. Matellio provides highly specialized engineering services in Artificial Intelligence, Machine Learning, IoT, Enterprise web, and enterprise mobile. We have a global presence with offices in California and Colorado and teams in Arizona and New Jersey in the US with two development labs in India.

Freelance (self employed)

Specialist - Talent Acquisition

Dec 2019 – Apr 2021 · 1 yr 4 mos · Jaipur, Rajasthan, India · Remote

As a freelance recruiter, my key result areas revolve around sourcing quality candidates, nurturing client relationships, ensuring timely and efficient recruitment processes, staying updated with market trends, and continuously improving my skills. This involves sourcing candidates through various channels, maintaining client satisfaction, meeting deadlines, staying informed about industry standards, and actively seeking feedback for enhancement.

Black turtle

Team Lead - Talent Acquisition

Sep 2017 – Dec 2019 · 2 yrs 3 mos · Jaipur, Rajasthan, India · On-site

Black Turtle is a leading executive search firm and services over 75% of the Fortune 500 companies – Technology/IT, Financial Services, Consulting, Consumer Goods, and E-Commerce sectors. With mandates from across the world, Black Turtle has built its position, one relationship at a time. With trust, solid relationships, and agility acting as the primary fuels for its continued growth, Black-Turtle has immersed in newer specialty areas with panache. Black Turtle’s market intelligence acts as an enabler to stay ahead of the curve and provide clients with a severe competitive advantage.