Mar 2021 – Jun 2022 · 1 yr 3 mos · Dehradun, Uttarakhand, India · On-site

Jul 2020 – Feb 2021 · 7 mos

• Orchestrated and executed end-to-end recruitment strategies to acquire top-notch talent for diverse roles within the university, resulting in a 30% increase in qualified hires.
• Devised and implemented recruitment strategies aligned with the university's objectives, ensuring a proactive approach in meeting talent acquisition goals.
• Champaign Employed diverse channels including job boards, social media, and partnerships with educational institutions to actively source and engage potential candidates, resulting in a 25% expansion of the candidate pool.
• Streamlined candidate screening and selection processes, conducting rigorous interviews and evaluations to ensure alignment with the university's culture and requirements.
• Elevated the university's employer brand by spearheading branding initiatives and enhancing candidate experience, resulting in a 20%increase in positive employer brand perception.
• Fostered and maintained robust relationships with internal stakeholders, hiring managers, and external partners to effectively address their talent needs and provide strategic recruitment support.
• Championed diversity and inclusion initiatives, resulting in a 35%increase in diverse hires, ensuring equal opportunities for all candidates.
• Ensured strict adherence to recruitment-related laws, regulations, and university policies, maintaining a compliant recruitment process at all times.
• Conducted comprehensive analysis of recruitment metrics and trends, providing valuable insights to drive informed decision making

Nov 2019 – Jul 2020 · 8 mos

• Talent Acquisition for GGS ( GUS Global Services) | Pearl Academy | UPES | Edology

Feb 2015 – Oct 2019 · 4 yrs 8 mos

• Successful Implementation of ATS Brass ring in Pearl Academy
• Managing LinkedIn Global Recruiter account for Pearl Academy
• Managing Vendors negotiations and closing contracts with (LinkedIn,Naukri.com and other Recruitment Partners)
• Transformed the recruitment process and reduced dependency on external hiring (through consultants) by 82% and maintaining it for 5 Years which accounts to Savings of Approx. INR 1.25CR/year.
• Manpower Planning and developing targeted outreach recruitment program and meet all departmental hiring requirements working as COE and managing Hiring for Pearl Academy Pan India

Jan 2013 – Feb 2015 · 2 yrs 1 mo

• Job Responsibility Includes- TA, HRBP, HR OPS,Talent Engagement & Events

May 2012 – Jan 2013 · 8 mos

• Talent Acquisition,HRBP,Hr Operations,Talent Management,HR generalist & Training

Sep 2010 – Dec 2012 · 2 yrs 3 mos · New Delhi Area, India · On-site

• Led and managed end-to-end recruitment operations for a team of 20 recruiters.
• Managed multiple clients across industries, delivering high-quality talent within defined timelines.
• Directed a team of recruiters and sources, overseeing performance, training, and strategic execution of client mandates.
• Built strong relationships with CXOs, HR Heads, and department leaders to understand hiring needs and define talent acquisition strategies.
• Executed mid- to senior-level hiring, including niche and leadership roles through contingency and retained search models.
• Managed client onboarding, SLA development, and delivery pipelines ensuring 95%+ fulfillment success rate.
• Implemented sourcing strategies including job portals, social media, employee referrals, and passive candidate engagement.
• Introduced recruitment automation tools and ATS implementation for workflow efficiency and reporting.

Aug 2008 – Aug 2010 · 2 yrs · Gurgaon, India

• Byond Global was into Australian Debt Collections
• Delivered structured training programs for new hires and existing agents in Australian debt collection processes, compliance, and client handling protocols.
• Conducted onboarding, soft skills, and system navigation sessions to improve performance and customer interaction quality.
• Developed SOPs, training manuals, and quality benchmarks in line with Australian financial regulations and client SLAs.
• Coordinated with operations and quality teams to track post-training effectiveness and close performance gaps.
• Mentored floor agents to improve collections, reduce escalations, and ensure compliance with privacy and legal standards.

May 2006 – Jan 2008 · 1 yr 8 mos · Gurgaon, India