Jul 2021 – Apr 2025 · 3 yrs 9 mos · United Arab Emirates

Jul 2020 – Jul 2021 · 1 yr · United Arab Emirates

• Responsible for driving revenue and building relationships with the dealers to ensure that projects are designed with Crestron technology.
• Partner with existing channels/clients/integrators to develop and execute strategic account plans to meet monthly, quarterly and annual revenue goals and objectives.
• Visit potential customers, make presentations, and identify key decisions makers.
• Establish, maintain, and fulfill strategic business plans to achieve revenue and profitability objectives.
• Effectively sell to all levels of management from "C" level through VP and mid-level management.
• Communicate and assist in developing effective Partner incentive Programs to meet mutual beneficial business outcome
• Work closely, and communicate effectively, with the Crestron team to provide strategic direction and information pertaining to the effective management of the key accounts
• Take Partner program analytics and conduct Quarterly Reviews based on that data, with the executive teams within the partnership
• Work with CrProduct Development Team to communicate Product roadmap and solutions to the relevant, key Executive stakeholders within the organization.

Jul 2018 – Jun 2020 · 1 yr 11 mos · Doha, Qatar

• Leading the business development, Technical, presales, design, projects execution and relationships with vendors also managing team consists of 15 players
• Responsible for the complete managerial position for the region with focus on Lead generation, sales, pre sales, solution design, proposal submission, follow ups, negotiations, closure, project planning and execution, profit maximisation, documentation, and collections.
• Build the business models, strategies, tasks workflow and ensure smooth operation internally and externally
• Developing internal processes to improve productivity and implement and manage the necessary human resource practices, including the selection, training and recognition of team members and doing site visits to view staff performance and resolve any issues raised by the clients
• Lead and manage the sales and development processes, including professional relationships with customers, financial requirements of cost of operations, review of customer budgets, engineering surveys, cost estimates, staffing requirements and subcontractor partnerships.
• Responsible for developing the business growth of the department;
• Responsible for defining sales and marketing objectives and designing/streamlining processes to ensure smooth functioning of sales operations and developing business plans and sales strategy
• Analysis & Problem Solving - Ability to read, analyse and interpret the data from various channels for effective decision making with High level of market awareness, analytical ability, decision making, strategic thinking, teamwork & leadership
• Provide AV, ELV expertise consultancy for clients, consultancy firms and architects.
• Evolve all technical issues onsite , and assist with change orders and handling of escalated snagging issues.
• Maintaining OEM/vendor relationships and remain updated on the latest products and technologies.

Jun 2017 – Jul 2018 · 1 yr 1 mo

• Lead the business in coordination with sales team and manage all the technical and presales activities also responsible for managing team consists of 30 players
• Working with sales team to define sales and marketing objectives and designing/streamlining processes to ensure smooth functioning of sales operations
• Developing business plans and sales strategy
• Responsible for developing the business growth of the account; Implicitly understand the commercial aspects of the contract and manage the service delivery within the boundaries of the contract
• Identify new products/ areas of new revenue stream and advocate the same intra company and to the market
• Explore further business opportunities with the client
• Site visits to view staff performance and resolve any issues raised by the client
• Commercially aware and knowledgeable of the industry and have the ability to thrive in a high-paced environment amidst frequent change
• High level of market awareness, analytical ability, decision making, strategic thinking, teamwork & leadership
• Developing internal processes to improve productivity
• Providing employee leadership and Development in achievement of common goals
• Lead and manage the development process, including professional relationships with customers, financial requirements of our cost of operations, review of customer budgets, engineering surveys, cost estimates, staffing requirements and subcontractor partnerships.
• Develop the sales plan and budget; establish sales targets and goals. Lead development of sales plan and support the overall the company
• Implement and manage the necessary human resource practices, including the selection, training and recognition of team members
• Manage, with the support from the HR, the staffing, performance management, goal alignment, salary administration, career planning, employee development and training to achieve the planned results with in the planned costs

Jan 2017 – Jun 2017 · 5 mos

•  Business Leads Generation and Opportunity Generation
•  Preparation and presenting company s profile as well as solution offerings to prospective customers, and tapping new market opportunities.
•  Develop a very detailed understanding of the organizations products, solution offerings and be a Single point of contact for customers in all technical and commercial aspects, including solution design, solution optimization to meet the customer expectations, and develop technical expertise to compete effectively against the competition.
•  Work closely with the core and management teams providing timely reports for Orders closed, Orders in pipeline for closure, and lost projects with reasons.
•  Create a transparent and highly visible operational process
•  Lead all business development initiatives, marketing activities, brand awareness and networking with decision makers in the target region.
•  Responsible for the complete managerial position for the region with focus on Lead generation, pre sales, solution design, proposal submission, follow ups, negotiations, closure, project planning and execution, profit maximization, documentation, and collections.

Feb 2016 – Dec 2016 · 10 mos

• Leading the presales and design team and working in-line with Sales Team. Taking care of RFP, RFI, Bidding for Tenders, Product -Positioning. Being an AV expert and providing consultancy for clients, consultancy firms and architects
• Identifies new areas for business opportunities including teaming opportunities.
• Maintaining manufacturer/vendor relationships and keeping up-to-date on the latest products and technologies
• Technical evaluation of requests for proposal and validation of tenders
• Working with the sales team to determine customer requirements and designing suitable solutions for the full spectrum of the industry
• Authoring detailed technical proposals, connectivity drawings, hardware bills of material and detailed pricing sheets
• Project facilitation and coordination with client facilities, IT, and QA/QC departments
• Preparing and providing cross-departmental training
• Keeps current with technology and services. Explains to prospects how the company's solutions can help. Thinks well when presented with Opportunities / problems and proposes creative solutions that satisfy the needs.
• Knows when to seek assistance from others to help present valid solutions to close the sale.
• Writes proposals in a clear, concise and effective manner. Understands cost and scheduling of resources to not only acquire the work but to also ensure the projects are successful and profitable.
• Ensure appropriate checking & review of all documents / drawings before release at any Revision status. Attend project review meetings.
• Keep HOD informed on progress of project, with agreed periodicity.
• Creating and giving presentations to customers and prospects about capabilities and addressing specific goals for the presentation.
• Conducting pre-sales site surveys, tender presentations, design coordination meetings, project progress meetings, user-acceptance tests and system sign-off

Oct 2013 – Feb 2016 · 2 yrs 4 mos · Doha - Qatar

•  Design, Estimation, Technical Proposals, Presales, Commissioning experience in ELV & Security communication products
•  Provide assistance with technical design, bid/service contract pricing, miscellaneous material and labor estimates for proposals as needed
•  Meet with vendors/prospective vendors to help evaluate product if requested
•  Product Knowledge for all ELV Major Vendor
•  Good communication & Presentation skills with an ability to compile tender documents with full commercial & contractual understanding
•  Site surveys as needed
•  Contribute to, review and approve System Descriptions
•  Develop & coordinate necessary CAD drawings
•  Review pre-construction design and documentation
•  Ability to manage medium to large projects
•  Ability to test integrated system and train client on use
•  Insure that the system will perform as represented
•  Coordinate wit technical team assigned to said project
•  Provide continuing engineer support during the installation phase
•  Control system programming as needed
•  Develop and write custom operation manuals
•  Assist with project sign off
•  Ability to diagnose complex system problems
•  Assist other departments with technical support issues if needed
•  Provide field service support if requested
•  Coordination of conduit and electrical requirements

Apr 2013 – Nov 2013 · 7 mos · Cairo

• 1. Designs highly technical solutions for the entire integrated solution components. (H/W, S/W license, network, connectivity…etc)
• 2. Identifies the potential supplier(s) list for the provided solution(s).
• 3. Acts as a consultant/advisor for the sales person and client in the complex technical issues and conducts presentations when required.
• 4. Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation.
• 5. Prepares technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution.
• 6. Studies the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points and hiding our weak points.
• 7. Involve in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors.

Jan 2009 – May 2013 · 4 yrs 4 mos

• Handle the daily operations inside all the related buildings to the ministry NTRA, ITIDA, Nile University Buildings
• Working As consultant for low Current Systems (Closed Circuit Television CCTV, Master Antenna Television MATV, Automation(Crestron&AMX), Access Control, Time Attendance, Video Conference & Streaming solution, Audio Conference, Projectors, Audio Visual systems and Video WALL) to the most ministers & governmental sectors in Egypt.
• Participating in technical preparation of the MCIT's tenders, also governmental sectors & national projects.
• Handle all the events related to the ministry and the related firms
• Participating the designing of the new required systems
• Preparing the tenders and evaluation for the offers and follow up with the delivery and installations
• Follow up the reports with the juniors and technicians and the management of the light current systems
• The regular maintenance and systems updates
• Experience in preparing Tender files, Technical and Specification comparisons
• Review all materials, consumable and requisitions raised by subordinates to prevent duplication and waste
• Participates in the development of Low current systems (CCTV, Access doors, Controller systems, etc) as well as related policies and procedures
• Evaluates Electronics / Low current suppliers' contracts
• Ensures the regular verification, implementation, maintenance, and functionally of the low current system
• Ensures the proper implementation of the Low current Systems to avoid and resolve any occurring problems.
• Ensures the installation, maintenance and monitoring of systems.
• Ensures the proper organization, and documentation of low current systems
• Ability to recommend development plans for Low Current systems in order to meet the required level of efficiency.
• Supervise and participate in the development of the Low Current system operations and procedures.

Jan 2007 – Dec 2009 · 2 yrs 11 mos

• Responsible regular maintenance and operations and ensure the quality of the running systems and reporting to the Manager and the following duties
•  The operation and Maintenances for low Current Systems
•  the technical preparation of the tenders in Low Current Systems,
•  Have the ability to establish the regular exhibitions responsible for the department

Feb 2004 – Dec 2006 · 2 yrs 10 mos

• Senior Integrated Technology Systems Engineer
• Working in the field of light current engineering and the programming of Crestron systems
• Responsible for installation and programming Security Systems, Fire Alarm Systems, Video Systems, Lighting Systems, Audio Systems (Arcam, Russound), and Home Theaters, Home Automation (Using Crestron) using C++, Projectors and video walls (Christie) in villas, compounds and hotels

Jul 2003 – Jun 2004 · 11 mos

• Responsible for Networks (networks problems, connections, administration), computer hardware, software, backup operation, designing database and computer maintenance