Jan 2020 – Present · 6 yrs 2 mos · Gurugram, Haryana, India

Jan 2016 – Dec 2019 · 3 yrs 11 mos · Gurugram

• 1. Responsible for delivery, management and continuous improvement of core operational HR services with process orientation, cost efficiency & effectiveness, business focus and with technology as an enabler
• 2. Ensure people strategy is understood & cascaded appropriately & HR Ops team is enabled to support & deliver HR Operations strategy including all employee payables, receivables, benefits and welfare facilities
• Ensuring streamlined processes are supported by systems as enablers for sustainable and scalable service delivery
• 3. Manage HR Workflow and Operations, Centre of Excellence (CoE) of a team of 15, comprising of key account managers and process owners

Aug 2015 – Jan 2016 · 5 mos · Bengaluru Area, India

• Enabled business to establish operations and build capabilities, firmed up people strategy, and partnered with the business to resolve organizational issues. Led the HR function end to end for talent acquisition, establishing HR processes, compensation and policy framework to support the business pan India.

Oct 2012 – Mar 2013 · 5 mos · Gurgaon, India

• Progression is an organisation with a vision to transform into scalable and process driven set up with focus on a few chosen areas to attract strategic investors. Led HR function with a focus to build a highly motivated and competent team that aligned with the organization’s goal. Reviewed, developed and drove various HR initiatives – Sales Incentive Program, Role-Title mapping & alignment, streamline training & skills process, Compensation structure review. A staggered approach was adopted to roll-out and integrate HR Programs and guidelines in support of the organizational focus areas

Nov 2008 – Sep 2010 · 1 yr 10 mos · Hyderabad Area, India

• Developed, managed, implemented, and integrated HR programs and guidelines for the business in support of organizational objectives. Developed strong business relationships with the management and client group; developed and drove the people strategy for the business. Under the gamut of OneIndia HR, led the business unit HR team to implement, integrate and manage HR Shared Services Centre project. Led the team to manage Microsoft Global Resourcing process which supported the global delivery model
• Built management capability to facilitate an open, inclusive, organization values-based environment that enabled effective employee advocacy. Developed, managed and implemented employee engagement plan in line with management and MS OneIndiaHR objective
• Drove Talent management, Manager Feedback and High Potential identification process, in close collaboration with People & Organization Capability function.

May 2007 – Oct 2008 · 1 yr 5 mos

• Established the business partner role for corporate functions – employee engagement, talent management, communication, retention being a few of the key result areas. Successfully launched coaching and succession planning as part of talent management; enhanced employee engagement
• Led the end-to-end implementation of online performance management tool across businesses at Fidelity India – includes goal setting and performance appraisal modules

Mar 2006 – May 2007 · 1 yr 2 mos

• As part of the global HR talent development initiative, selected and seconded to the UK as generalist for business groups in the IT organization. First such secondment in the function. Partnered with the business to create a people focus by initiating work in employee engagement and communication areas amongst others
• Gathered an understanding of HR aspects in a totally different cultural setting
• Implemented the Competency Framework to the business groups – a framework designed for the whole of IT organization in India and the UK
• Managed the Graduate Trainee Program for the whole IT organization – a two year program. Conducted campus hiring, focused induction program and management development programs

Jul 2003 – Mar 2006 · 2 yrs 8 mos

• Led a team as HR generalist for various business areas (Systems, Corporate Support functions) with ~ 500 staff strength.
• HR Operations and Automation: Designed, managed and streamlined HR processes which were recurring in nature related with employment. Played a key role in the HR automation project which further enhanced my project management skills
• Designed and facilitated various H.R. processes: Capability-Building measures which consist of effective staffing, development & career planning ; Total Rewards in terms of – Compensation and Benefits, Experience at Work – Acknowledgement / Work - Life Balance / Culture / Development / Environment {i.e. the Job, the Place, the Brand}

Jul 2002 – Jul 2003 · 1 yr

• Led the initiative (from HR) for setting up of operations for Fidelity Management and Research (FMR, US based group of Fidelity) in India. Managed a team of two. Independently led the hiring phase from vendor management to running selection process to on-boarding for the first phase of hiring core team of 50
• Provided active HR support in establishing the senior management team; Established various HR policies and practices in line with those of parent organization

Jan 1999 – Jan 2001 · 2 yrs