Sreekanth Sreekumar

Business Development Executive

Bengaluru, Karnataka, India6 yrs 9 mos experience

Key Highlights

Nearly 6 years in fintech with a focus on B2B SaaS.
Expert in driving revenue growth and exceeding targets.
Skilled in developing tailored solutions for clients.

Stackforce AI infers this person is a Fintech professional with strong expertise in B2B SaaS and customer success.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementGrowth StrategySalesCustomer Engagement

Other Skills

Analytical SkillsBusiness DevelopmentCardsCoachingCommunicationCustomer AcquisitionCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionCustomer ServiceData AnalysisEmployee RelationsFinTechGTM StrategiesLeadership

About

I'm an experienced fintech professional with nearly 6 years of expertise as a Key Accounts Manager and Customer Success Manager in the B2B SaaS space. I specialize in driving revenue growth, exceeding targets, and delivering tailored solutions across payments, lending, and cash management. With deep knowledge of SaaS platforms, CRM systems, and hands-on experience scaling 0–1 products, I’ve led go-to-market (GTM) strategies, built high-conversion funnels, and contributed to product roadmaps. I thrive in dynamic environments, leveraging AI tools and strong client relationships to unlock business value and long-term success.

Experience

Razorpay

Senior Associate - SME Sales

Dec 2024 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Paysprint private limited

Manager - Key Accounts

Aug 2024 – Dec 2024 · 4 mos · Bengaluru, Karnataka, India · Remote

Developed tailored account strategies through inbound and outbound sales to drive initial client engagement, satisfaction, and growth.
Collaborated with cross-functional teams for seamless onboarding and service integration, focusing on both hunting and farming roles.
Identified opportunities for upsell, cross-sell, and account growth through performance tracking, with a strong focus on targets and customer success.

Customer EngagementCustomer SatisfactionStrategic ConsultingRelationship DevelopmentAccount ManagementCustomer Success

Career break

Health and well-being

Mar 2024 – Aug 2024 · 5 mos

Open financial technologies

2 roles

Sr. Executive - Digital sales

Promoted

Sep 2020 – Feb 2024 · 3 yrs 5 mos · On-site

Developed and implemented growth strategies, including new pricing models, go-to-market (GTM) strategies, and initiatives for customer acquisition and retention.
Led a team of two with a focus on lending, payouts, and payments, driving successful project outcomes and team performance
Handled over 200 merchants quarterly, including high-value transacting merchants, ensuring exceptional service and support
Followed up on marketing campaigns to identify and qualify leads, enhancing lead generation and conversion rates.
Conducted regular cadences with customers to update them on new features/releases of Open Money Products, demonstrating their value
Worked closely with Product Managers, Engineering, and Support teams to ensure customer FInOps requirements were met.
Maximized revenue by cross-selling value-added services to existing merchants

GTM StrategiesCustomer AcquisitionCustomer RetentionTeam ManagementMarket ResearchGrowth Strategy+1

Executive - Digital sales

Jun 2019 – Sep 2020 · 1 yr 3 mos · On-site

Proactively reaching out to new prospects to understand the business need and to build strong relationships.
Qualifying and screening the leads based on the needs of the prospects.
Providing customized walkthrough of the platform in order to help the clients.
Understanding the bottlenecks and suggestions from the clients and giving the feedback to the internal team for the further enhancements.

Customer Relationship Management (CRM)Market ResearchMarketingSalesCustomer Engagement