Aug 2024 – Dec 2025 · 1 yr 4 mos · Thrissur, Kerala, India · On-site

• Strategic Market Expansion: Led the expansion of regional market reach by identifying new business opportunities, onboarding key dealers, and strengthening distribution networks.
• Revenue Growth & Business Development: Drove a 15% increase in secondary sales by executing data-driven sales strategies and proactive customer engagement.
• Key Account Management: Built long-term business relationships with project clients, ensuring a steady pipeline of high-value deals and repeat business.
• High-Value Contract Negotiation: Successfully secured and closed contracts worth over ₹1 crore, leveraging competitive pricing models and strong negotiation skills.
• Sales Process Optimization: Streamlined sales workflows through CRM enhancements and automation, reducing deal closure time by 30% and improving efficiency.
• Technical Sales & Consultation: Provided expert recommendations on LHDC solutions, conducting client workshops to enhance product understanding and adoption.
• Cross-Functional Collaboration: Coordinated with internal stakeholders, distributors, and project teams to align sales initiatives with overall business goals.
• Mentorship & Leadership: Trained and guided junior sales professionals, fostering a high-performance sales culture and skill development within the team.

Apr 2023 – Aug 2024 · 1 yr 4 mos · Kochi, Kerala, India · On-site

• Sales Channel Expansion: Developed new B2B sales channels for L&T Electrical Automation, increasing product penetration and regional market presence.
• Technical Training & Support: Delivered hands-on training programs for electricians and contractors, boosting product knowledge and customer confidence.
• Client Relationship Management: Cultivated strong relationships with key industrial clients, enhancing retention and securing long-term business.
• Solution-Based Selling: Tailored automation and electrical product solutions to client requirements, driving high customer satisfaction and brand loyalty.
• Revenue Optimization: Contributed to annual revenue exceeding ₹15 crore by executing strategic pricing and sales initiatives.
• CRM & Sales Performance Enhancement: Utilized Salesforce and SAP to track leads, manage accounts, and optimize sales forecasting.
• Competitive Market Analysis: Assessed industry trends and competitor activities to refine sales strategies and maintain a competitive edge.
• After-Sales Support & Consulting: Provided post-sales guidance and technical assistance, ensuring seamless product integration for clients.

May 2017 – Dec 2019 · 2 yrs 7 mos · Kochi, Kerala, India · Hybrid

• Retail Sales Development: Executed sales strategies that enhanced customer conversion rates and increased overall revenue.
• Brand Positioning & Awareness: Developed marketing campaigns to strengthen product visibility and establish market leadership.
• Customer Engagement & Satisfaction: Provided personalized consultations to textile industry clients, ensuring tailored solutions and long-term partnerships.
• Sales Process Optimization: Standardized sales protocols, improving efficiency in client interactions and service delivery.
• Product Demonstrations & Training: Conducted live demonstrations to showcase machine capabilities, driving customer interest and sales.
• Operational Efficiency Improvement: Designed optimized plant layouts for corporate textile units, enhancing workflow and production output.
• Strategic Partnerships & Networking: Built strong industry connections to drive business growth through referrals and strategic collaborations.
• After-Sales Service & Support: Provided comprehensive post-sales assistance, ensuring customers received maximum value from their purchases.

Jun 2015 – Apr 2017 · 1 yr 10 mos · Cochin Area, India · On-site

• Equipment Maintenance & Reliability: Conducted thorough inspections and preventive maintenance to maximize reefer container efficiency.
• Technical Diagnostics & Repairs: Identified and resolved complex technical issues, reducing downtime and operational disruptions.
• Logistics Coordination: Collaborated with freight operators and supply chain teams to ensure seamless cargo transportation.
• Operational Efficiency Enhancement: Implemented preventive maintenance schedules, minimizing unexpected failures and improving service reliability.
• Client Consultation & Technical Support: Provided expert advice to international shipping clients, ensuring smooth logistics execution.
• Safety & Compliance Adherence: Ensured all maintenance activities met international safety and quality standards.
• Performance Monitoring & Reporting: Tracked reefer unit performance metrics to identify areas for efficiency improvements.
• Process Improvement Initiatives: Suggested and implemented best practices to enhance the overall maintenance and logistics workflow.