Abraham Mangaly

Business Development Executive

Bologna, Italy5 yrs 7 mos experience
Highly Stable

Key Highlights

  • 5+ years in B2B sales and client relationship management.
  • International experience across Asia, Middle East, and London.
  • Strong technical background bridging technical and non-technical stakeholders.
Stackforce AI infers this person is a B2B sales professional with expertise in marine engineering and technical sales.

Contact

Skills

Core Skills

Sales EngineeringProject Management

Other Skills

Account ManagementAfter-SalesAnalytical SkillsAutomationBuilding Management SystemsBusiness DevelopmentBusiness Relationship ManagementBusiness-to-Business (B2B)CRM SoftwareClient RelationsCommercial NegotiationCommunicationContract NegotiationCorporate Sales ManagementCreativity and Innovation

About

MBA graduate with 5+ years of professional experience in large bore gas and diesel engines. A highly motivated sales and customer-care professional, I specialize in B2B sales and client relationship management. My international experience across Asia, the Middle East, and London has exposed me to diverse work cultures, strengthening my technical expertise, work ethic, and adaptability. With a strong technical background, I excel at bridging the gap between technical and non-technical stakeholders, delivering solutions that drive results.

Experience

Man energy solutions

Sales Coordinator

Oct 2016Jan 2022 · 5 yrs 3 mos · Dubai, United Arab Emirates

  • Actively supplied spare parts (TC, 2 & 4 stroke engines) and (field) service projects directly to clients, network companies or distributors (B2B sales).
  • Converted consumer inquiries into accurate items and technical requirements.
  • Followed up on client requests and kept internal and external stakeholders informed about orders for replacement of parts, quotations, back orders, and claims. Generated leads and made cold calls.
  • Handled the processing of all quotations and orders with accuracy and timeliness with the ERP systems (SAP).
  • Planned customer visits, achieved timely resolution of customer complaints and notified clients of unforeseen delays or problems.
  • Managed emergency service jobs and coordinated sea freight and airfreight shipments.
  • Managed workshop spares stocks, organizing equipment and shipment inspections.
  • Ensured that the installed base is accurate and updated for clients and network.
  • Achieved margin of sales orders and overall profitability
  • Learnt technical and product sales through various trainings.
CRM SoftwareSAP ERPProject TrackingProject ImplementationMarine EngineeringService Delivery Management+51

Sutherland global service limited

Sales Consultant for Amazon.ca

Jun 2015Oct 2015 · 4 mos · Chennai, Tamil Nadu, India

  • Reviewed queries from customers and helped with potential solutions.
  • Shared product details on customer request.
  • Tracked the shipments and gave product information

Education

University of Northampton

Master's degree

Feb 2022Feb 2023

Chartered Management Institute

level 7 diploma in strategic management and leadership practice — Organizational Leadership

Feb 2022Jan 2023

Karunya Institute of Technology and Sciences

Bachelor of Technology - BTech — Mechanical Engineering

Jun 2011Dec 2015

Karunya Institute of Technology and Sciences

Mechanical Engineering

Jun 2011Dec 2015

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