Rahul Kirtaniya

Business Development Executive

Kolkata, West Bengal, India6 yrs 9 mos experience

Highly Stable

Key Highlights

Proven track record in B2B sales and account management.
Expertise in upselling and cross-selling strategies.
Strong relationship-building skills with key corporate accounts.

Stackforce AI infers this person is a B2B sales expert in the Fintech industry with strong account management capabilities.

Contact

Skills

Core Skills

Business DevelopmentAccount ManagementB2b SalesCustomer ServiceMerchant AcquisitionSalesRelationship Management

Other Skills

AdvertisingBusiness AnalysisCommunicationCustomer SupportData AnalysisExecutive ManagementFinancial AccountingFinancial AnalysisLeadership DevelopmentMarket AnalysisMarketingMergers & Acquisitions (M&A)Paytm payment bankProblem SolvingReport Analysis

Experience

One97 communications limited

Team Lead-Key Account Manager At Paytm

Jun 2025 – Present · 9 mos · Kolkata, West Bengal, India · On-site

To manage Enterprise and large account for upselling or cross selling of POS Machine.
Meeting potential sales and revenue target's from existing markets and maximize sales & revenue by Handing portfolio of Key merchant's account and acquisition target's.
BDM for EDC, Billing POS system,
Business loan by lead generation, fresh meeting, negotiations & closures.
Building Strong pipeline and follow-up,
doing negotiation meeting with SMB
head & startup CEOs. sharing product
proposal and offering for POS mechine
and payment solution. Documentation and account registration of onbading
merchant & taking care of service parts.
Account management, customer retention
by upselling and cross-selling on dedicated
Key Account. sales of Paytm- POS /
payment gateway/e-Wallets & card swipe
Machine. Ensure that merchant's/
partner's are serviced as TATs for their
proposal. Handling operational queries/
service request of payment gateway/
Wallets• Maintaining relationship with
existing POS merchant for customer
retention, cross-selling, up-selling and vaS
Responsible for relationship building with
key corporate accounts.
Upselling & Cross selling with existing
accounts.

Paytm payment bankData AnalysisFinancial AnalysisAdvertisingMergers & Acquisitions (M&A)Financial Accounting+7

Phonepe

4 roles

Regional Key Account Management At PhonePe

Promoted

Nov 2023 – Jun 2025 · 1 yr 7 mos · On-site

Spearhead B2B Sales effort at PhonePe pvt.ltd with a focus on selling EDC machine in the open market through stragegic cold caling and prospecting resulting in yearly billing revenue generation and significant market share growth .
Successful Onbading new merchant in the allocated geographical area contribution increase in the company's market presence.
Fostered long- term relationship with accounts,
Demonstrating a deep understanding of their needs and effectively managing the accounts to ensure satisfaction and loyalty.
conducted in- depth market analysis studied competitor's initiatives to strategically position PhonePe in the market and again a competitive edge.
Achieved month Sales constantly showcasing strong expertise in B2B and B2C Sales proses, customer service, and technical knowledge.
Employed effective customer service strategies to enhance customer satisfaction and build report. resulting in substantial increase in revenue amd market share.

B2B SalesMarket AnalysisCustomer ServiceTechnical Knowledge

Phonepe

Nov 2023 – Present · 2 yrs 4 mos

BDA

Jun 2022 – Jun 2025 · 3 yrs · On-site

My role focuses on expending our business reach and driving the adoption of phonepe's digital payment solution.
actively identifying and onbading new merchant, helping to broaden Phonepe's network and increase our market presence.
Assisting in sales initiatives by providing insights and support to the sales team,
contribution to the overall success of your merchant acquisition strategies.
Preparing and analyzing reports on key metrics such as merchant acquisition rateas, transaction volumes, and customer feedback to inform decision-making and strategy adjustment.

Merchant AcquisitionSales InitiativesReport AnalysisSales

BDE

Mar 2020 – Jun 2025 · 5 yrs 3 mos · On-site

I am responsible for driving business growth through stragegic merchant acquisition and relationship management.
identifying and onbading new merchant to the PhonePe platform expending our network and enhancing the availability of digital payment option across various business segment.
Building and maintaining strong relationship with merchant to ensure they maximize the benefits of using PhonePe. l provide continuous support. resolve issues,
and help merchant leverage our platform to grow their business.

Merchant AcquisitionRelationship Management