Dec 2020 – Oct 2025 · 4 yrs 10 mos · Gurugram, Haryana, India

• Led the launch & scaling of global financial products across 13+ countries, with 15 mn+ subscribers across loans, payments & money transfer. Drove 50+ partner integrations, collaborated with 70+ stakeholders across Tech, Product, Business & Partners, managing roadmaps, release schedules & building robust processes
• Highlights for Loan Lifecycle Management
• Launched 0-1 standardized Overdraft & Term loan products across 9 countries, scaling of OD to 15 mn+ and Term Loan to 9 mn+ subscribers
• Built processes around partner onboarding, user data sharing, partner credit scorecard management & loan disbursement mechanisms
• Highlights for Biller Platform
• Engineered and managed comprehensive roadmaps for Payments, Savings, Banking, Biller, & Betting features across 13 countries, reducing ambiguous transactions by 82%
• Directed an internal program to streamline partner integrations, accelerating integration timelines from 2.5 months to ~2 weeks
• Developed platform components for diverse channels, including Customer Service, Agents, Merchants, Mobile App, and USSD
• Standardized omni-channel user journeys with MVPs for Nigeria Payment Service Bank - Smart Cash
• Awarded Airtel Employee of the Month (Jun ’21) for program leadership
• Highlights for International Money Transfer & Direct Currency Converter
• Launched the Canza platform for seamless money transfers across 6 East African countries, achieving a 4.5x growth in transaction volumes per corridor
• Directed the Canza roadmap to enhance omni-channel user journeys via Airtel Money

Mar 2019 – Dec 2020 · 1 yr 9 mos

• Highlights for Jagran.com Websites & App
• Ad Monetization – Increased ad revenue by 2.2x by improving viewability & optimizing overall ad inventory
• Content Recommendation Engine – Drove 16.5+ million PVs/month by 0.5 million Users, User Behavior – Reduced navigational page views. 15%+ consumption of Story page views
• Sr. Product Manager (Digital News) - Jagran New Media, Delhi
• September 2015 – March 2019
• Highlights for Jagran.com’ High Value Vertical & Mid-Day.com websites
• English.jagran.com: Launched a new product, achieving 2 million+ users within a quarter
• Established Technology, Business, and Automobile Desks, generating 30 million+ page views and attracting 8 million+ users monthly

Sep 2015 – Mar 2019 · 3 yrs 6 mos

• Highlights for Jagran.com’ High Value Vertical & Mid-Day.com websites
• English.jagran.com, new product launched. 2 million+ users achieved in a quarter after launch.
• Set up Technology, Business and Automobile Desks – 30 million+ PVs, 8 million+ Users contributed by the entire Unit/ month.
• User behavior – increased text Article based inventory by 24%.

Jul 2014 – Aug 2015 · 1 yr 1 mo

• At Yardarm Solutions I showcased my ability to dramatically enhance e-commerce user engagement and transaction rates, with key projects leading to a 45% increase in cart transactions and a rapid growth in app downloads while constant increment in CSAT scores for deliveries. My role involves extensive work with ERP integrations, streamlining backend processes to support scalable and efficient operations. This is complemented by my strong foundation in Agile methodologies, ensuring that all product developments are executed to the highest standards.
• Highlights for Yeh shop App & website
• 45% increase in Add to cart transaction. (0.25 million +/month)
• 0.5 million App Downloads in 6 months

Aug 2011 – Jun 2014 · 2 yrs 10 mos

• Highlights for Alldaycoupons.com
• 12,500+ coupons sold per month by May ’14
• Returning Users increased by 8.5%, 800,000 Users by May’14
• Highlights for Cell Broadcast - Interactive Services
• Increased revenue by 12% in Rs 5 and 15% in Rs 10 price point
• Performed Gap Analysis by acting as a proxy customer with the development teams and reduced out churn by 11%

Aug 2008 – Nov 2010 · 2 yrs 3 mos

• Indian Premier League: Packaging and delivery of match content to Sri Lanka, Saudi Arabia, UAE and Kuwait telecom operators for IPL season.
• ESPN: Conceptualization, launch and management of WAP-site and their internal Content management system. Launched in 6 months.

Nov 2010 – Aug 2011 · 9 mos

• Added 4 new features: Auto suggestion, filler in recruiter page and interactive first-time user manual
• Achieved increase in fresh resumes by 12% and unique visitor number by 13.5%