Aarushi Jha

Customer Success Manager

Toronto, Ontario, Canada5 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

7+ years of experience in SaaS growth strategies.
Expertise in enterprise customer success management.
Proven track record in strategic partnerships and account management.

Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and strategic growth.

Contact

Skills

Core Skills

Enterprise Customer SuccessProgram ManagementCustomer SuccessProduct MarketingMarketing StrategyGrowth StrategiesStrategic PlanningStrategic Partnerships

Other Skills

Account ManagementAdvanced ExcelAgile & Waterfall MethodologiesAgile Project ManagementB2B MarketingBig Data AnalyticsBusiness-to-Business (B2B)C++CEO officeChange ManagementClient RelationsConsultingCross-functional Team LeadershipData AnalysisData Analytics

About

I am building a career fueled by curiosity and grit. I bring 7+ years of expertise in driving the growth of SAAS businesses through various strategic roles, including enterprise customer success, account manager, and program manager. Let's connect and explore how we can collaborate to achieve our goals.

Experience

Tucows

2 roles

Enterprise Customer Success Manager

Promoted

May 2023 – Present · 2 yrs 10 mos · Toronto, Ontario, Canada

Currently managing a portfolio of 6 enterprise customers.

Enterprise Customer SuccessProgram ManagementEnterprise Account ManagerConsultingStrategic PlanningSoftware as a Service (SaaS)+1

Enterprise Customer Success - Jr Project Manager

Jan 2022 – May 2023 · 1 yr 4 mos · Toronto, Ontario, Canada

Customer SuccessSoftware as a Service (SaaS)Program ManagementChange ManagementClient RelationsEnterprise Account Management+4

Wavelo

2 roles

Enterprise Customer Success Manager

Promoted

May 2023 – Present · 2 yrs 10 mos · Toronto, Ontario, Canada

Wavelo, a division of Tucows (NASDAQ: TCX, TSX: TC), is a cloud-based platform designed to simplify OSS/BSS technology and improve internet access in the USA.

Enterprise Customer SuccessProgram ManagementEnterprise Account ManagerSoftware as a Service (SaaS)Customer SuccessEnterprise Account Management+2