Apr 2022 – Present · 3 yrs 11 mos

• Led global cloud-native transformations, and delivered multi‑million‑dollar practice revenue with more than 300% growth in managed services.
• Designed and operated large‑scale managed platform services on OpenShift, OpenStack, Ceph, and Ansible, consistently achieving 99.8%+ SLA for Fortune 500 customers.
• Directed complex enterprise migrations and managed services programs, including security hardening and zero‑downtime cutovers for mission‑critical workloads.
• Modernized delivery using GitOps and CI/CD, turning project‑based work into highly automated, repeatable managed service offerings.
• Provided executive leadership during major incidents, maintaining SLA commitments, preventing data loss, and ensuring clear communication with C‑suite stakeholders.
• Built and deepened strategic Red Hat partnerships, stabilized core platforms, and launched differentiated migration and transformation offerings, resulting in 95%+ client retention.
• Drove managed services business growth, winning competitive RFPs annually across BFSI, telecom, and retail, adding multi‑million‑dollar recurring revenue.
• Established an ecosystem of alliances and GTM accelerators for managed services, expanding addressable market and pipeline by over 200%.
• Shifted the portfolio from T&M to annuity by converting 15+ projects into long‑term managed services contracts, achieving a 65% recurring‑revenue mix.
• Led managed services portfolio innovation, overseeing POCs, partner solutions, and structured enablement programs that reinforced market leadership in cloud platforms.
• Built a world‑class, follow‑the‑sun delivery organization of more than 150+ high performing specialized teams of architects, SREs, and platform reliability engineers across the US, EU, LATAM, and APAC.
• Set up global managed services CoEs with standardized frameworks, runbooks, and automation patterns now used as blueprints for enterprise‑scale platform operations.

Jan 2021 – Mar 2022 · 1 yr 2 mos

• Lead Platform design and implementation of PaaS, CaaS (Red Hat OpenShift, K8s, AKS, EKS etc.) & DevOps Solutions.
• Demonstrated versatility in tasks such as product overviews, RFP/RFI responses, bid defenses, customized presentations, complex solution designs, infrastructure surveys, proposal development, and comparative product feature/benefit analysis.
• Shaping and executing technology practices strategy in close collaboration with the company’s functional leaders.
• Innovating and expanding our organization’s horizons by developing cutting-edge solutions, pioneering accelerators, and broadening our diverse portfolio.
• Cultivated a skilled pool of pre-sales engineers, architects, SREs, and PREs, fostering leadership in niche technology areas.
• Strategically planned and reviewed GTM business, fulfillment, and delivery with executive leadership.
• Proven ability to apply and integrate emerging technological trends to new and existing systems architecture.

Oct 2017 – Dec 2020 · 3 yrs 2 mos

Apr 2015 – Sep 2017 · 2 yrs 5 mos

Jul 2011 – Mar 2015 · 3 yrs 8 mos

Jun 2008 – Jun 2011 · 3 yrs

May 2007 – May 2008 · 1 yr