Sep 2021 – Apr 2024 · 2 yrs 7 mos · New Delhi, Delhi, India · On-site

• Utilizing the Kirkpatrick model for training effectiveness to develop and implement tools
• and systems for comprehensive training knowledge.
•  Collaborating with internal subject subject matter and stakeholders to identify
• crucial training impact metrics and create evaluation matrices for gauging effectiveness.
•  Managing data inputs and monitoring Management Information Systems (MIS) to track
• key training metrics, ensuring robust reporting and efficiency in tracking progress.
•  Creating robust succession plans, identifying high-potential talents, and ensuring a
• smooth transition of key roles.
•  Monitoring the entire employee recruitment cycle from hire till retirement, ensuring the best fit for each position.
• Spearheading the preparation & design of training modules, focusing on content
• development for associates to leaders across all levels using the ADDIE framework.
•  Establishing seamless collaboration with subject matter experts (SMEs) to drive the
• successful implementation of the Performance Management System (PMS) across all
• nationwide departments, employing the ADDIE methodology.
•  Creating robust succession plans, identifying high-potential talents, and ensuring a
• smooth transition of key roles.
• Achievements:
•  Proven capability to develop and execute end-to-end performance evaluation
• processes, incorporating objective metrics, continuous feedback mechanisms, and
• talent development initiatives.
•  Pioneered the creation of a quarterly reporting system and dashboards to optimize
• training and development, providing valuable insights into the Performance
• Management System (PMS) for enhanced decision-making.
•  Introduced cutting-edge digital platforms and technological solutions led to a 60%
• increase in pre & post-training effectiveness, optimizing the overall training experience
• for employees and improving knowledge retention.
•  Revolutionized the recruitment process, reducing time-to-hire by 50% & enhancing
• the quality of new hires.

Apr 2020 – Aug 2021 · 1 yr 4 mos · Greater Delhi Area · On-site

• Prepared regular reports and presentations on marketing for the CEO & MD,
• contributing to strategic decision-making.
•  Conducted Train the Trainer (TTT) sessions for leaders, ensuring effective knowledge
• transfer and skill development.
•  Led the team as Training Manager and HR of premium portfolios, setting up & nurturing
• the Learning & Development division, contributing to organizational growth and
• performance improvement.
•  Facilitated training sessions for Business Communication, ensuring comprehensive
• knowledge transfer and skill development.
•  Developed digital learning content and managed training modules to enhance the
• learning experience

Apr 2014 – Mar 2020 · 5 yrs 11 mos · New Delhi, Delhi, India · Hybrid

• Creating and executing a comprehensive recruitment strategy to ensure optimal alignment of candidates with the right positions
• Managing industry-specific recruitment efforts in Logistics, Engineering, Procurement solutions, IT, Engineering, and Facility Management
• Providing guidance to Account Managers on effective recruitment and selection practices, along with advising on suitable induction, training, and development programs for consultants
• Actively participating in strategic decision-making alongside the Head HR
• Identifying existing and future staffing needs and crafting job descriptions and advertisements for clients.

Sep 2011 – Mar 2014 · 2 yrs 6 mos · Gurugram, Haryana, India · On-site

• Key responsibilities included: Established and executed Marketing and Communication programs to drive effective usage of the Performance Management System (PMS)
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Improved safety procedures to create safe working conditions for workers.
• Improved marketing to attract new customers and promote business.
• Led the recruitment of the Learning & Development team across PAN India, including teams for Fortune 500 and the DLF project
• Conducted an analysis of the company's key goals and tailored training modules accordingly
• Directed needs analysis in collaboration with subject matter experts to establish 50 training programs.
• Designed and developed training sessions catering to both organizational and individual needs
• Managed the Quality Control Mechanism for the company's Learning Centre, ensuring regular updates and improvements to the learning management systems
• Overseen PAN India training and operations.

Dec 2005 – Sep 2011 · 5 yrs 9 mos · Gurgaon

• Served as the HR representative
• Held responsibility for preparing Standard Operating Procedures, Scopes of Work, Process Maps, and Dashboards for the process
• Contributed actively to Business Impact Projects and End-to-End initiatives
• Maintained oversight of the team's accuracy, turnaround time, and adherence to the agreed Service Legal Agreement
• Developed diverse trackers to monitor the overall productivity of the entire team, as well as individual contributions
• Regularly updated the Critical Metrics Tracker and Global Performance Tracker for higher management.