Feb 2023 – Jan 2024 · 11 mos · Bengaluru, Karnataka, India · On-site

• On mission to revolutionise manufacturing tech, B2B FinTech.

Nov 2021 – Jan 2023 · 1 yr 2 mos · Bangalore Urban, Karnataka, India · Remote

• Owned PnL & Led Coinbase expansion in South-East Asia
• Responsible for Internationalisation Tech Stack & Localisation platform.
• Scaled Self-custody crypto wallet across 41+ countries.
• Skills : Product-led growth | M&A | Market development | Goto Market | Web3 | Crypto

Jul 2020 – Oct 2021 · 1 yr 3 mos

• Leading key L0 metrics for the Organisation encompassing Service-led Conversion & t-NPS. My team & I, own Buying & Fulfilment experience of services (basis customer & category segments) along with defining customer journey for post-order experience.
• Conceptualised and driving Supply chain monetisation function which is growing at a very fast scale.

Jul 2018 – Jun 2020 · 1 yr 11 mos

• Leading Order fulfilment for Flipkart by defining Strategy, Roadmap & Blue-print for evolution of Fulfillment platform. Apart from regular Order fulfilment, have conceptualised Digital Fulfillment, Service Recovery & Service Fulfillment functions which created a massive uptick of GMV growth & NPS for Flipkart.

Jul 2017 – Jun 2018 · 11 mos

• Defined Network Orchestration & Optimization function & suite of products, which created massive cost savings. Solved for targeted customized experiences using advanced decision sciences. Developed deep optimizations/prediction solutions for Order forecast | Supply Planning | Order allocation |Capacity Management | Pricing & Dynamic Costing of Shipping charges.
• Defined & launched Fulfillment experience for Grocery & Furniture categories which required specific nuanced customer experience.

Jul 2015 – Jun 2017 · 1 yr 11 mos

• Transformed Fulfillment network to deliver on Speed, Reliability, Predictability goals by introducing advanced Network Management Systems. Contributed to MMI (MapMyIndia) partnership initiative, seeded development of GIS (Geo Info Management) and created vision for building address intelligence product. Created platform for managing people skills, performance, incentives. Designed & deployed Gamification techniques to drive intrinsic motivations having over tens of thousands of executives registered. Researched, defined & Launched new delivery models | 4 hr delivery service | Slotted delivery service for Flipkart customers

Mar 2013 – Jun 2015 · 2 yrs 3 mos

• Product Manager I, II, III
• Enabled the launch of Flipkart Marketplace, a 2-sided platform. Defined, created buying & delivery experience for Large appliances category enabling the achievement of market leadership in that segment within 2 years of launch.

May 2011 – Mar 2013 · 1 yr 10 mos

• Built eKart logistics system; Led launch of COD (Cash on Delivery), Returns, Exchange. Enabled a business scale from 500 shipment to 50k shipments in 2 years.

Apr 2010 – Dec 2010 · 8 mos · Kolkata, West Bengal, India

• Developed and executed digital marketing strategy for Sundarika Bartika, an NGO focussed on rural children education.

Apr 2010 – May 2010 · 1 mo · Mumbai Area, India

• Profiled Telecom Network infrastructure passives industry and created estimation of demand patterns. Devised Raychem RPG business competitor mapping and created road map for company Internship project which was accepted as a role model project and rolled out to other Business units.
• Awarded Best Intern and PPO during the stint.

Jan 2005 – Jan 2009 · 4 yrs · Bengaluru, Seoul (South Korea), Raleigh (US), Grenoble (France) · On-site

• Skills : Embedded software development, RTOS, Web-page Development, Java, Applets, Web-server & HMI, ARM7 & Coldfire processors, Quadros RTOS, Rational ClearCase, Eclipse platforms, Communication protocols (TCP/IP, CAN, Modbus, DeviceNet, Zigbee, BootP, DHCP, Profinet)
• Developed, designed "Karam" a new age advanced motor controller product which was lauded as “Best Industrial Product 2009” and was generating 10 Million Euros revenue annually.